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2024 update | 911- Officer National Certification Study Guide |Comprehensive questions and verified answers/accurate solutions|Get it 100% correct!! Already graded A+

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2024 update | 911- Officer National Certification Study Guide |Comprehensive questions and verified answers/accurate solutions|Get it 100% correct!! Already graded A+ Practice questions for this set Terms in this set (49) Learn Studied 7 terms Nice work, you're crushing it Continue studying in Learn T or F: A 9-1-1 Officer can be found guilty of willful neglect (gross negligence) if they fail to follow agency procedures during a 9-1-1 call True T or F: Tipping off someone about a criminal investigation is a misdemeanor False T or F: If you query the state teletype system to check a license plate or a criminal history fr a friend who is not in law enforcement, you can be prosecuted for a felony True List three branches of the federal government Executive, Legislative, and Judicial 12/13/24, 6:38 PM 2024 update | 911- Officer National Certification Study Guide |Comprehensive questions and verified answers/accurate solutions|… T or F: Petty theft is a felony False T or F: Aggravated assault and/or battery is a felony True The typical full-time fire department (from the course manual) is typically segmented by the following method: A. District, personnel, station B. District, battalion, company C. District, organization, personnel B- District, battalion, company The first priority of the 9-1- 1 Officer Obtain and verify the location of the emergency The second priority of the 9-1-1 Officer on an Emergency Call Determine the type of call The three basic elements of a telecommunication system are A. Optical fiber, Network, Modern B. Signal, Channel, ATM C. Transmitter, transmission medium, receiver C- Transmitter, transmission medium, receiver List the two emergency response modes Emergency Non-Emergency List two enhancements to a basic 9-1-1 system that makes it an Enhanced 9-1-1 (E9-1-1) Ani and Ali The person who sends information Sender The content of information sent by sender Message 12/13/24, 6:38 PM 2024 update | 911- Officer National Certification Study Guide |Comprehensive questions and verified answers/accurate solutions|… The response from the receiver back to sender which the sender uses to ensure understanding Feedback The person who receives the information sent Receiver Select the types of TDD calls a cell taker may receive A. A recorder spoken announcement to the call taker that a TDD call is being placed, such as "HEARING IMPAIRED CALLER USE TDD" B. Audible tones which quickly notify the call taker that a TDD call is being placed C. All of the Above C- All of the above T or F: PSAP's may provide TDD equipment only a limited number of positions, such as at only a supervisor's position, or at only one decided call taker's line False T or F: PSAP's that have ANI and ALI on the non- TDD lines must ensure that TDD calls have the same access to enhanced features as do voice telephone calls True

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Institution
911- Officer National Certification
Course
911- Officer National Certification

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Uploaded on
December 13, 2024
Number of pages
11
Written in
2024/2025
Type
Exam (elaborations)
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Questions & answers

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12/13/24, 6:38 PM 2024 update | 911- Officer National Certification Study Guide |Comprehensive questions and verified answers/accurate solutions|…




2024 update | 911- Officer National Certification
Study Guide |Comprehensive questions and
verified answers/accurate solutions|Get it 100%
correct!! Already graded A+


Practice questions for this set


Learn


Studied 7 terms


Nice work, you're crushing it



Continue studying in Learn




Terms in this set (49)


T or F: A 9-1-1 Officer can True
be found guilty of willful
neglect (gross
negligence) if they fail to
follow agency procedures
during a 9-1-1 call

T or F: Tipping off False
someone about a criminal
investigation is a
misdemeanor

T or F: If you query the True
state teletype system to
check a license plate or a
criminal history fr a friend

, 12/13/24, 6:38 PM 2024 update | 911- Officer National Certification Study Guide |Comprehensive questions and verified answers/accurate solutions|…

T or F: Petty theft is a False
felony

T or F: Aggravated assault True
and/or battery is a felony

The typical full-time fire B- District, battalion, company
department (from the
course manual) is typically
segmented by the
following method:


A. District, personnel,
station
B. District, battalion,
company
C. District, organization,
personnel

The first priority of the 9-1- Obtain and verify the location of the emergency
1 Officer

The second priority of the Determine the type of call
9-1-1 Officer on an
Emergency Call

The three basic elements C- Transmitter, transmission medium, receiver
of a telecommunication
system are


A. Optical fiber, Network,
Modern
B. Signal, Channel, ATM
C. Transmitter, transmission
medium, receiver

List the two emergency Emergency
response modes Non-Emergency

List two enhancements to Ani and Ali
a basic 9-1-1 system that
makes it an Enhanced 9-1-1
(E9-1-1)

The person who sends Sender

information

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