CIW Preparation Study Guide questions
well answered to pass
Digital signatures verify the integrity of the data, verify the identity of the sender, and:
A. Provide data confidentiality.
B. Enforce non-repudiation.
C. Sign digital certificate requests.
D. Create certificate requests. - correct answer ✔✔B. Enforce non-repudiation.
You opened an e-mail attachment and it launches a virus. The virus takes control of your system and you
are unable to run your anti-virus software. Which of the following is the best step for you to take next?
A. Let the virus run its course
B. Call your local authorities to report an identity theft.
C. Turn off your computer and reboot from a known, clean system disk.
D. Plug in your backup drive to try to initiate an immediate backup of important
files. - correct answer ✔✔C. Turn off you computer and reboot from a known, clean system disk,
You just received a joke that was c-mailed to you by a co-worker. You find the joke funny and consider
forwarding it to another co-worker that you trust. Which human resources issue do you risk by
forwarding the e-mail message?
A. Forgetting to include others who might find the joke funny
B. Copyright infringement by not providing credit to the originator of the joke
C. Offending a recipient who receives the joke as a result from further forwarding
D. Reducing the effectiveness of spam filters - correct answer ✔✔C. Offending a recipient who recieves
the joke as a result from futher fowarding.
,Which of the following strategies is recommended when conducting keyword searches?
A. Use nouns instead of verbs for keywords.
B. Use verbs instead of nouns for keywords.
C. Use as few keywords as possible.
D. Include at least one preposition such as"the"or"an"in your list of keywords. - correct answer ✔✔A.
Use nouns instead of verbs for keywords.
Evonka is listening to music from an online music provider (such as Pandora or Jango). She builds a list of
music preferences, including favorite songs. The music
service then suggests additional songs she might enjoy. The music provider is an example of a cloud-
computing application that uses a technology for collaborative filtering, which helps define the list of
songs available to listeners. Which term describes this technology?
A. Bit-torrent
B. Crowdsourcing
C. Grid computing
D. Software as a Service - correct answer ✔✔B. Crowdsourcing
You have just finished designing a Web site to support a charity organization's fund-raising efforts. You
need to meet with the board members to get their feedback and address some questions before you
implement the final design. The board members are dispersed throughout the country and want to avoid
spending charity funds on traveling to this meeting. Which of the following solutions would best support
the charity and provide you with an opportunity to discuss the design as a group?
A. Plan a Web conference using a service such as WebEx or GoToMeeting that Supports screen sharing
and phone conferencing.
B. Plan a Webinar that reviews the layout of the site and request that board members submit their
feedback by e-mail after the Webinar.
C. Create a PowerPoint slideshow that contains pictures of your Web site design and create a survey to
gather the board members'feedback.
, D. Create an audio Webcast and distribute - correct answer ✔✔A. Plan a Web conference using a service
such as WebEx or GoToMeeting that Supports screen sharing and phone conferencing.
Which of the following is used to help non-technical users collectively classify and find information on a
site?
A. Tagging
B. A wiki
C. Web feed
D. Ajax - correct answer ✔✔A. Tagging
You received a text and a threatening voicemail from an angry customer who wants to immediately
discuss the shortcomings of a recently released product. You are about to walk into a mandatory
meeting with your top-level leadership team. Which of the following is your best course of action?
A. Continue to send text messages to the customer hoping to smooth things over until you can call him
on the phone after your meeting.
B. Request that the customer send his complaints by e-mail, knowing that any inappropriate
communication will be well documented.
C. Do not respond to the customer.
D. Skip the meeting and call the customer - correct answer ✔✔B. Request that the customer send his
complaints by e-mail, knowing that any inappropriate communication will be well documented.
Raoul has received a file attachment from a known individual. He has no reason to expect files from this
individual. Which of the following is an effective security strategy for Raoul to take?
A. Open the file attachment and use anti-virus software to scan it.
B. Before opening the attachment, use anti-virus software to scan the system's hard disk.
C. Make back-up copies of important files so that it is possible to recover them in case of an incident.
D. Before opening the attachment, call or send a text or instant message to the individual to verify that
he or she meant to send it. - correct answer ✔✔D. Before opening the attachment, call or send a text or
instant message to the individual to verify that he or she meant to send it.
well answered to pass
Digital signatures verify the integrity of the data, verify the identity of the sender, and:
A. Provide data confidentiality.
B. Enforce non-repudiation.
C. Sign digital certificate requests.
D. Create certificate requests. - correct answer ✔✔B. Enforce non-repudiation.
You opened an e-mail attachment and it launches a virus. The virus takes control of your system and you
are unable to run your anti-virus software. Which of the following is the best step for you to take next?
A. Let the virus run its course
B. Call your local authorities to report an identity theft.
C. Turn off your computer and reboot from a known, clean system disk.
D. Plug in your backup drive to try to initiate an immediate backup of important
files. - correct answer ✔✔C. Turn off you computer and reboot from a known, clean system disk,
You just received a joke that was c-mailed to you by a co-worker. You find the joke funny and consider
forwarding it to another co-worker that you trust. Which human resources issue do you risk by
forwarding the e-mail message?
A. Forgetting to include others who might find the joke funny
B. Copyright infringement by not providing credit to the originator of the joke
C. Offending a recipient who receives the joke as a result from further forwarding
D. Reducing the effectiveness of spam filters - correct answer ✔✔C. Offending a recipient who recieves
the joke as a result from futher fowarding.
,Which of the following strategies is recommended when conducting keyword searches?
A. Use nouns instead of verbs for keywords.
B. Use verbs instead of nouns for keywords.
C. Use as few keywords as possible.
D. Include at least one preposition such as"the"or"an"in your list of keywords. - correct answer ✔✔A.
Use nouns instead of verbs for keywords.
Evonka is listening to music from an online music provider (such as Pandora or Jango). She builds a list of
music preferences, including favorite songs. The music
service then suggests additional songs she might enjoy. The music provider is an example of a cloud-
computing application that uses a technology for collaborative filtering, which helps define the list of
songs available to listeners. Which term describes this technology?
A. Bit-torrent
B. Crowdsourcing
C. Grid computing
D. Software as a Service - correct answer ✔✔B. Crowdsourcing
You have just finished designing a Web site to support a charity organization's fund-raising efforts. You
need to meet with the board members to get their feedback and address some questions before you
implement the final design. The board members are dispersed throughout the country and want to avoid
spending charity funds on traveling to this meeting. Which of the following solutions would best support
the charity and provide you with an opportunity to discuss the design as a group?
A. Plan a Web conference using a service such as WebEx or GoToMeeting that Supports screen sharing
and phone conferencing.
B. Plan a Webinar that reviews the layout of the site and request that board members submit their
feedback by e-mail after the Webinar.
C. Create a PowerPoint slideshow that contains pictures of your Web site design and create a survey to
gather the board members'feedback.
, D. Create an audio Webcast and distribute - correct answer ✔✔A. Plan a Web conference using a service
such as WebEx or GoToMeeting that Supports screen sharing and phone conferencing.
Which of the following is used to help non-technical users collectively classify and find information on a
site?
A. Tagging
B. A wiki
C. Web feed
D. Ajax - correct answer ✔✔A. Tagging
You received a text and a threatening voicemail from an angry customer who wants to immediately
discuss the shortcomings of a recently released product. You are about to walk into a mandatory
meeting with your top-level leadership team. Which of the following is your best course of action?
A. Continue to send text messages to the customer hoping to smooth things over until you can call him
on the phone after your meeting.
B. Request that the customer send his complaints by e-mail, knowing that any inappropriate
communication will be well documented.
C. Do not respond to the customer.
D. Skip the meeting and call the customer - correct answer ✔✔B. Request that the customer send his
complaints by e-mail, knowing that any inappropriate communication will be well documented.
Raoul has received a file attachment from a known individual. He has no reason to expect files from this
individual. Which of the following is an effective security strategy for Raoul to take?
A. Open the file attachment and use anti-virus software to scan it.
B. Before opening the attachment, use anti-virus software to scan the system's hard disk.
C. Make back-up copies of important files so that it is possible to recover them in case of an incident.
D. Before opening the attachment, call or send a text or instant message to the individual to verify that
he or she meant to send it. - correct answer ✔✔D. Before opening the attachment, call or send a text or
instant message to the individual to verify that he or she meant to send it.
