TEST BANK FOR Management 7th Edition by Chuck Williams , ISBN: 9781111969813 |CHAPTER 1-18| Guide A+

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, Table of Content
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1. Management.

2. History of Management.
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3. Organizational Environments and Cultures.
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4. Ethics and Social Responsibility.

5. Planning and Decision Making.

6. Organizational Strategy.
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7. Innovation and Change.
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8. Global Management.

9. Designing Adaptive Organizations.
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10. Managing Teams.

11. Managing Human Resource Systems.
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12. Managing Individuals and a Diverse Work Force.

13. Motivation.
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14. Leadership.

15. Managing Communication.
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16. Control.

17. Managing Information.
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18. Managing Service and Manufacturing Operations.
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, TEST BANK FOR MANAGEMENT 7TH EDITION BY
WILLIAMS
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Chapter 1: Management
TRUE/FALSE
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1. While good management is basic to starting and growing a business, once some measure of
success has been achieved, good management becomes less important.
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ANS: F
Good management is basic to starting a business, growing a business, and maintaining a business once it
has achieved some measure of success.

PTS: 1 DIF: Easy REF: 6 TOP: AACSB Analytic
KEY: Creation of Value
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2. Managers are responsible for doing the basic work in the company.
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ANS: F
The manager’s job is not to do the basic work in the company, but to help others do their work.
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PTS: 1 DIF: Easy REF: 7 TOP: AACSB Reflective Thinking
KEY: Creation of Value

3. Companies that plan have larger profits and faster growth than companies that don’t.

ANS: T PTS: 1 DIF: Easy REF: 9
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TOP: AACSB Reflective Thinking KEY: Creation of Value

4. The classical functions of management are (1) making things happen, (2) meeting the
competition, (3) organizing people, projects, and processes, and (4) leading.
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ANS: F
The classical functions of management are planning, organizing, leading, and controlling.

PTS: 1 DIF: Moderate REF: 8 TOP: AACSB Reflective Thinking
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KEY: Leadership Principles | HRM | Strategy | Creation of Value

5. According to What Really Works, Meta-Analysis, meta-analysis is a research tool that combines
the results of a number of research studies.
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ANS: T PTS: 1 DIF: Easy REF: 10-11
TOP: AACSB Reflective Thinking KEY: Creation of Value
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6. According to the What Really Works box, meta-analysis is useful for management theorists and
researchers, but it has little value for the practicing manager.
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ANS: F
Meta-analysis is also useful for practicing managers, because it shows what works and the conditions
under which management techniques may work better or worse in the “real world.”

, PTS: 1 DIF: Moderate REF: 10-11 TOP: AACSB Reflective Thinking
KEY: Creation of Value
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7. Top managers are responsible for creating a context for change in the organization.

ANS: T PTS: 1 DIF: Moderate REF: 13-14
TOP: AACSB Reflective Thinking KEY: Creation of Value
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8. Top managers are the managers responsible for facilitating team activities toward goal
accomplishment.
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ANS: F
Top managers are executives responsible for the overall direction of the organization; team leaders are the
managers responsible for facilitating team activities toward goal accomplishment.

PTS: 1 DIF: Moderate REF: 13-14 (Exhibit 1.2)
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TOP: AACSB Reflective Thinking KEY: Group Dynamics

9. As the health-care team leader for Commerce Bank, Emmett Conlon is responsible for facilitating
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his team’s performance and should not be involved with any employees outside of his team.

ANS: F
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Team leaders are responsible not only for facilitating team performance, but also for acting as liaisons
between their teams and other company teams.

PTS: 1 DIF: Moderate REF: 16-17 TOP: AACSB Analytic
KEY: Group Dynamics | Leadership Principles
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10. Typical titles used for top managers are general manager, plant manager, regional manager, and
divisional manager.

ANS: F
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These are typical titles for middle managers, not top managers. See Exhibit 1.2.

PTS: 1 DIF: Moderate REF: 13-14 (Exhibit 1.2)
TOP: AACSB Reflective Thinking KEY: Creation of Value | HRM

11. First-line managers are responsible for setting objectives consistent with organizational goals and
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planning and implementing subunit strategies for achieving these objectives.

ANS: F
This is the responsibility of middle managers. See Exhibit 1.2.
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PTS: 1 DIF: Moderate REF: 15 TOP: AACSB Reflective Thinking
KEY: Strategy
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12. Bandai, the third-largest toy maker in the world, has embarked on a series of acquisitions in an
effort to become the leading toy maker in the world. The decision to adopt this goal was most likely
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made by its top management.