MORT 285 - LAW REVIEW / FUNERAL ARRANGER EXAM QUESTIONS AND ANSWERS 100% CORRECT!

An individual enters your funeral establishment and asks the receptionist if you offer cremation services. What should the receptionist do? (CFR 16, 453.2) - ANSWER Hand the individual a copy of the "General Price List" Assume you are a funeral director assisting in making a removal from a residence and you encounter the family of the deceased. When must you present your General Price List? (CFR 16, 453.2) - ANSWER You are required to offer the General Price List if there is a discussion about prices or the selection of funeral goods and services other than a request to embalm the body It is not considered a violation of the FTC Funeral Rule to decline to provide what type of services requested by customers? (CFR 16, 453.4) - ANSWER Those that are impractical to provide Which one of the following practices is considered to be an unfair or deceptive act according to the FTC Funeral Rule? (CFR 16, 453.4) - ANSWER Charging a casket-handling fee for a third party provided casket According to the FTC Funeral Rule, what type of container must funeral providers make available if they arrange for direct cremations? (CFR 16, 453.4) - ANSWER Alternative containers According to the FTC F