©SIRJOEL EXAM SOLUTIONS 2024/2025
ALL RIGHTS RESERVED.
CVA - Certified in Volunteer Administration
Exam Study Guide.
Code of Ethics - Answers✔Formal rules that govern behavior of a group
Six Pillars of Core Ethics - Answers✔Citizenship & Philanthropy
Respect
Responsibility
Caring
Justice & Fairness
Trustworthiness
Ehtics - Answers✔A particular code of values about how someone behaves or a swt of standards by
which individuals judge one another, organizations and every day occurances.
Values - Answers✔A set of core beliefs and attitudes that guide actions
Citizenship & Philanthropy/Philosophy of Volunteerism - Answers✔VA accepts responsibility for on-
going development of a personal coherent philosophy of volunteerim as a foundation for working with
others in developing volunteer programs
Citizenship & Philanthropy/Social Responsbility - Answers✔VA accepts responsibility to create a social
climate in which human needs can be met and human values enhanced
Respect/Self-Determination - Answers✔VA accepts responsbility to involve people in decisions that
directly affect them
Respect/Neutrality - Answers✔VA accepts responsibility to promote understanding and the
actualization of mutual benefite inherent in any act of volunteer service
Respect/Human Dignity - Answers✔VA accepts responsbility for development of volunteer programs
and initiatives that respect and enhance the human dignity of all involved
Respect/Privacy - Answers✔VA accepts responsiblilty to respect the privacy of people and safeguard
info (written, electronic, audio, visual and verbal formats) identified as confidential
, ©SIRJOEL EXAM SOLUTIONS 2024/2025
ALL RIGHTS RESERVED.
Responsbility/Staff Relationships - Answers✔VA accepts responsbility to develop a volunteer program
that will enhance and extend the work of the organiations paid staff
Responsiblity/Professioanl Responsibility - Answers✔VA accepts responsbility to contribute to the
credibility of the profession in the eyes of those it serves
Responsbility/Diligence - Answers✔VA accepts responsiblilty to be reliable, careful, prepared and well
informed
Responsibility/Doing one's Best - Answers✔VA accepts responsibility to pursue excellance even when
resources are limited
Responsiblilty/Perserverance - Answers✔VA will seek to overcome obstacles to excellance
Responsiblilty/Continuiys Improvement - Answers✔VA commits to omproving his/her knoweldge, skills
and ability to make judgements
Responsiblilty/Self-Disclosurer and Self-Restraint - Answers✔VA commits to reflective decision making
with the intent of advancing the long-term greater good
Caring/Compasion & Generosity - Answers✔VA assumes the responsbility to be kind, compassionate
and generous in all actions to minimize the harm done to others in the performance of one's duties
Justice & Fairness/Procedural Fairness - Answers✔VA assumes responsibility to have an open and
imparital process for collection and evlauating inofrmation critical for making decisions
Justice & Fairness/Impartiality - Answers✔VA assumes responsbility for having impartial and objective
standards that avoid discriminatory or prejudicial behaviors
Justice & Fairness/Equality - Answers✔VA assumes the responsiblilty to treat all indiviauals with whom
he/she work equitably
Trustworthiness/Truthfullness - Answers✔VA is commited to the truth and assuring that all verbal and
written agreements and contracts for volunteers and staff are founded on the premise of open and
honest interaction
Trustworthiness/Candor - Answers✔VA is commited to fairness and forthrghtness
Trustworthiness/Sincerity & Non Deception - Answers✔VA will interact with all volunteers in a forthright
manner with the upmost sincerity and good intent, never conduction business in a deceptive manner
and continually promoting that principal throguhout the organization
Trustworthiness/Principled - Answers✔VA understands and works to promote the core ethical values
Trustworthiness/Moral Courage - Answers✔VA will base his/her actions on core ethical values and will
not comprimise those values for convienence
ALL RIGHTS RESERVED.
CVA - Certified in Volunteer Administration
Exam Study Guide.
Code of Ethics - Answers✔Formal rules that govern behavior of a group
Six Pillars of Core Ethics - Answers✔Citizenship & Philanthropy
Respect
Responsibility
Caring
Justice & Fairness
Trustworthiness
Ehtics - Answers✔A particular code of values about how someone behaves or a swt of standards by
which individuals judge one another, organizations and every day occurances.
Values - Answers✔A set of core beliefs and attitudes that guide actions
Citizenship & Philanthropy/Philosophy of Volunteerism - Answers✔VA accepts responsibility for on-
going development of a personal coherent philosophy of volunteerim as a foundation for working with
others in developing volunteer programs
Citizenship & Philanthropy/Social Responsbility - Answers✔VA accepts responsibility to create a social
climate in which human needs can be met and human values enhanced
Respect/Self-Determination - Answers✔VA accepts responsbility to involve people in decisions that
directly affect them
Respect/Neutrality - Answers✔VA accepts responsibility to promote understanding and the
actualization of mutual benefite inherent in any act of volunteer service
Respect/Human Dignity - Answers✔VA accepts responsbility for development of volunteer programs
and initiatives that respect and enhance the human dignity of all involved
Respect/Privacy - Answers✔VA accepts responsiblilty to respect the privacy of people and safeguard
info (written, electronic, audio, visual and verbal formats) identified as confidential
, ©SIRJOEL EXAM SOLUTIONS 2024/2025
ALL RIGHTS RESERVED.
Responsbility/Staff Relationships - Answers✔VA accepts responsbility to develop a volunteer program
that will enhance and extend the work of the organiations paid staff
Responsiblity/Professioanl Responsibility - Answers✔VA accepts responsbility to contribute to the
credibility of the profession in the eyes of those it serves
Responsbility/Diligence - Answers✔VA accepts responsiblilty to be reliable, careful, prepared and well
informed
Responsibility/Doing one's Best - Answers✔VA accepts responsibility to pursue excellance even when
resources are limited
Responsiblilty/Perserverance - Answers✔VA will seek to overcome obstacles to excellance
Responsiblilty/Continuiys Improvement - Answers✔VA commits to omproving his/her knoweldge, skills
and ability to make judgements
Responsiblilty/Self-Disclosurer and Self-Restraint - Answers✔VA commits to reflective decision making
with the intent of advancing the long-term greater good
Caring/Compasion & Generosity - Answers✔VA assumes the responsbility to be kind, compassionate
and generous in all actions to minimize the harm done to others in the performance of one's duties
Justice & Fairness/Procedural Fairness - Answers✔VA assumes responsibility to have an open and
imparital process for collection and evlauating inofrmation critical for making decisions
Justice & Fairness/Impartiality - Answers✔VA assumes responsbility for having impartial and objective
standards that avoid discriminatory or prejudicial behaviors
Justice & Fairness/Equality - Answers✔VA assumes the responsiblilty to treat all indiviauals with whom
he/she work equitably
Trustworthiness/Truthfullness - Answers✔VA is commited to the truth and assuring that all verbal and
written agreements and contracts for volunteers and staff are founded on the premise of open and
honest interaction
Trustworthiness/Candor - Answers✔VA is commited to fairness and forthrghtness
Trustworthiness/Sincerity & Non Deception - Answers✔VA will interact with all volunteers in a forthright
manner with the upmost sincerity and good intent, never conduction business in a deceptive manner
and continually promoting that principal throguhout the organization
Trustworthiness/Principled - Answers✔VA understands and works to promote the core ethical values
Trustworthiness/Moral Courage - Answers✔VA will base his/her actions on core ethical values and will
not comprimise those values for convienence
