WGU Change Management and Innovation - C208
assessment V2
Which dstage din dKurt dLewin's dchange dmodel dinvolves dchanges dbeing dinstitutionalized din
d the dcorporate dculture? d- dANSWER-Refreezing
Which dof dthe dfollowing ddoes dnot dcharacterize dthe dmanagement dstyle dknown das
d empowerment? d- dANSWER-Reliance don dhierarchy
What dis dthe dfirst dstep din dJohn dKotter's deight-step dprocess dfor dtransformational dchange? d-
d ANSWER-Establish da dsense dof durgency
Which dof dthe dfollowing dis dnot dan dexplanation dfor dwhy dpeople dresist dchange dat dwork? d-
d ANSWER-Management dhas dexplained dand ddemonstrated dthe dneed dfor dchange.
Why ddoes dJohn dKotter dadvocate dcreating d"short-term dwins" din dhis deight-step dprocess dfor
d change? d- dANSWER-They dhelp dto dcreate da dfeeling dof dprogress das dwell das dan dopportunity
d to dreward demployees
The ddevelopment dof dthe dInternet dis dan dexample dof d- dANSWER-radical dinnovation
Which dstage din dKurt dLewin's dchange dmodel dinvolves dpeople demploying dnew dskills dand
d attitudes dand dbeing drewarded dby dthe dorganization dfor ddoing dso? d- dANSWER-Refreezing
, Which dof dthe dfollowing dis dnot done dof dthe dfour dstages dof dchange din dthe dBlack dand
d Gregersen dmodel? d- dANSWER-Do dthe dnew dright dthing, dand ddo dit dfairly dwell dat dfirst
Sustaining dorganizational dchange dthrough dcontinued dfocus doccurs dduring dwhich dstep din
d the dADKAR dmodel? d- dANSWER-Reinforcement
A dmanager dwho dis dcomfortable dwith drisk dwill dbe dmore dlikely dto dlead dwhich dsort dof
d change deffort? d- dANSWER-Revolutionary
The dthird dstep dof dthe dCisco dChange dRoadmap d(CCR) dis d- dANSWER-Manage
Lower dand dmiddle-level dmanagers dare dgenerally dnot dtasked dwith dleading dwhich dof dthe
d following dkinds dof dchange? d- dANSWER-Invention dof dnew dorganizational dmissions dor
d economic dmodels
Which dof dthe dfollowing dstatements dabout dchange defforts dis dnot dtrue? d- dANSWER-Managers
d who dexpect dresistance dto dchange drarely dbecome ddefensive
Willingness dto dsupport dand dparticipate din dchange deffort dcomes dduring dwhich dstep din dthe
d ADKAR dmodel? d- dANSWER-Desire
assessment V2
Which dstage din dKurt dLewin's dchange dmodel dinvolves dchanges dbeing dinstitutionalized din
d the dcorporate dculture? d- dANSWER-Refreezing
Which dof dthe dfollowing ddoes dnot dcharacterize dthe dmanagement dstyle dknown das
d empowerment? d- dANSWER-Reliance don dhierarchy
What dis dthe dfirst dstep din dJohn dKotter's deight-step dprocess dfor dtransformational dchange? d-
d ANSWER-Establish da dsense dof durgency
Which dof dthe dfollowing dis dnot dan dexplanation dfor dwhy dpeople dresist dchange dat dwork? d-
d ANSWER-Management dhas dexplained dand ddemonstrated dthe dneed dfor dchange.
Why ddoes dJohn dKotter dadvocate dcreating d"short-term dwins" din dhis deight-step dprocess dfor
d change? d- dANSWER-They dhelp dto dcreate da dfeeling dof dprogress das dwell das dan dopportunity
d to dreward demployees
The ddevelopment dof dthe dInternet dis dan dexample dof d- dANSWER-radical dinnovation
Which dstage din dKurt dLewin's dchange dmodel dinvolves dpeople demploying dnew dskills dand
d attitudes dand dbeing drewarded dby dthe dorganization dfor ddoing dso? d- dANSWER-Refreezing
, Which dof dthe dfollowing dis dnot done dof dthe dfour dstages dof dchange din dthe dBlack dand
d Gregersen dmodel? d- dANSWER-Do dthe dnew dright dthing, dand ddo dit dfairly dwell dat dfirst
Sustaining dorganizational dchange dthrough dcontinued dfocus doccurs dduring dwhich dstep din
d the dADKAR dmodel? d- dANSWER-Reinforcement
A dmanager dwho dis dcomfortable dwith drisk dwill dbe dmore dlikely dto dlead dwhich dsort dof
d change deffort? d- dANSWER-Revolutionary
The dthird dstep dof dthe dCisco dChange dRoadmap d(CCR) dis d- dANSWER-Manage
Lower dand dmiddle-level dmanagers dare dgenerally dnot dtasked dwith dleading dwhich dof dthe
d following dkinds dof dchange? d- dANSWER-Invention dof dnew dorganizational dmissions dor
d economic dmodels
Which dof dthe dfollowing dstatements dabout dchange defforts dis dnot dtrue? d- dANSWER-Managers
d who dexpect dresistance dto dchange drarely dbecome ddefensive
Willingness dto dsupport dand dparticipate din dchange deffort dcomes dduring dwhich dstep din dthe
d ADKAR dmodel? d- dANSWER-Desire
