CDCR Exam 2 UPDATED ACTUAL
Questions and CORRECT Answers
Legal Issues- Recognize the importance of positive and professional conduct - CORRECT
ANSWER - Positive and professional conduct fosters a better understanding of the roles
correctional peace officer
Define professionalism as it relates to the correctional peace officer - CORRECT
ANSWER - Adhering to the rules, regulations an ethical standards of CDCR, competent,
reasonable, dependable, and well trained employees
Identify the habits a correction of peace officer will follow to promote positive and professional
interactions with staff and inmates - CORRECT ANSWER - Think before you speak or
act, be alert, pay attention, be knowledgeable and objective, be firm, fair and consistent
Identify techniques used to communicate with inmates - CORRECT ANSWER - Speak
clearly using appropriate language, listen to what is being said, repeat back what you think they
said and wait for a response, ask open ended questions
When speaking to an inmate - CORRECT ANSWER - Remain professional in your
conduct, Do not lose your temper, stay away from using profanity
Identify methods used to develop a rapport with inmate - CORRECT ANSWER -
Recognize change in behavior, Resolve problems at the lowest level,follow through and Always
maintain your professional demeanor
Identify positive communication barriers with inmates - CORRECT ANSWER - Mental
health issues, physical disabilities, language barrier and low TABE score 4.0 and below, culture,
religion
Two amendments that protect inmates right - CORRECT ANSWER - 8th Amendment:
cruel and unusual punishment and 14th Amendment unequal treatment on the basis of race, sex
and creed
, Consequences of violations inmates rights include - CORRECT ANSWER - Compromises
to institutional Security, Unsafe and unstable work environment, increased tension between staff
n inmates
Identify staff actions that inmates observe and use to manipulate staff - CORRECT
ANSWER - Complimenting, Quiet, timid and avoids conflict, not adhering to uniform and
grooming standards, bending the rules for certain inmates, overly familiar
Recognize ways that inmates gather information about staff - CORRECT ANSWER -
Asking about other staff, attempting to gossip with you, asking where you're from and
eavesdropping on your conversations
Inmates will try to invade personal space by - CORRECT ANSWER - Dropping items by
your feet, standing to close, touching your shoulder or arm, entering your office
Identify examples of overly "familiar behavior" between staff and inmates - CORRECT
ANSWER - Committing a felony or misdemeanor for bringing in narcotics, cell phones for
inmates, allowing access, assistance beyond scope, sharing lunch, fist bumping and accepting
gifts
consequences of being overly "familiar" with inmates - CORRECT ANSWER -
Reprimand, loss of pay, rank, employment or criminal prosecution, other such as, Tension
between staff n inmates, loss of respect by staff
Identify warnings signs of developing inappropriate relationships or sexual misconduct with
inmates - CORRECT ANSWER - Sharing personal info regarding self, inappropriate
physical contact, meeting inmates out of view of peers
Identify strategies that protect you from inmate manipulation - CORRECT ANSWER -
Personal behavior is your greatest protection, remain firm fair and consistent, immediately
confront inappropriate conduct
Questions and CORRECT Answers
Legal Issues- Recognize the importance of positive and professional conduct - CORRECT
ANSWER - Positive and professional conduct fosters a better understanding of the roles
correctional peace officer
Define professionalism as it relates to the correctional peace officer - CORRECT
ANSWER - Adhering to the rules, regulations an ethical standards of CDCR, competent,
reasonable, dependable, and well trained employees
Identify the habits a correction of peace officer will follow to promote positive and professional
interactions with staff and inmates - CORRECT ANSWER - Think before you speak or
act, be alert, pay attention, be knowledgeable and objective, be firm, fair and consistent
Identify techniques used to communicate with inmates - CORRECT ANSWER - Speak
clearly using appropriate language, listen to what is being said, repeat back what you think they
said and wait for a response, ask open ended questions
When speaking to an inmate - CORRECT ANSWER - Remain professional in your
conduct, Do not lose your temper, stay away from using profanity
Identify methods used to develop a rapport with inmate - CORRECT ANSWER -
Recognize change in behavior, Resolve problems at the lowest level,follow through and Always
maintain your professional demeanor
Identify positive communication barriers with inmates - CORRECT ANSWER - Mental
health issues, physical disabilities, language barrier and low TABE score 4.0 and below, culture,
religion
Two amendments that protect inmates right - CORRECT ANSWER - 8th Amendment:
cruel and unusual punishment and 14th Amendment unequal treatment on the basis of race, sex
and creed
, Consequences of violations inmates rights include - CORRECT ANSWER - Compromises
to institutional Security, Unsafe and unstable work environment, increased tension between staff
n inmates
Identify staff actions that inmates observe and use to manipulate staff - CORRECT
ANSWER - Complimenting, Quiet, timid and avoids conflict, not adhering to uniform and
grooming standards, bending the rules for certain inmates, overly familiar
Recognize ways that inmates gather information about staff - CORRECT ANSWER -
Asking about other staff, attempting to gossip with you, asking where you're from and
eavesdropping on your conversations
Inmates will try to invade personal space by - CORRECT ANSWER - Dropping items by
your feet, standing to close, touching your shoulder or arm, entering your office
Identify examples of overly "familiar behavior" between staff and inmates - CORRECT
ANSWER - Committing a felony or misdemeanor for bringing in narcotics, cell phones for
inmates, allowing access, assistance beyond scope, sharing lunch, fist bumping and accepting
gifts
consequences of being overly "familiar" with inmates - CORRECT ANSWER -
Reprimand, loss of pay, rank, employment or criminal prosecution, other such as, Tension
between staff n inmates, loss of respect by staff
Identify warnings signs of developing inappropriate relationships or sexual misconduct with
inmates - CORRECT ANSWER - Sharing personal info regarding self, inappropriate
physical contact, meeting inmates out of view of peers
Identify strategies that protect you from inmate manipulation - CORRECT ANSWER -
Personal behavior is your greatest protection, remain firm fair and consistent, immediately
confront inappropriate conduct
