ASQ Lean Six Sigma Green Belt exam questions with answers

ASQ Lean Six Sigma Green Belt exam
questions with answers


Defects - ** VERIFIED ANSWERS **✔✔No more than 3.4 million defects per million opportunities



Pareto Principle - ** VERIFIED ANSWERS **✔✔Roughly 80% of the effects come from 20% of the
causes.



Juran Trilogy - ** VERIFIED ANSWERS **✔✔Quality planning, Improvement cycle, Quality control



Control Charts - ** VERIFIED ANSWERS **✔✔Graphic presentations of process data over time,
with predetermined control limits



assignable causes of variation - ** VERIFIED ANSWERS **✔✔any variation-causing factors that can
be identified and eliminated



PDCA cycle - ** VERIFIED ANSWERS **✔✔a plan-do-check-act cycle using observed data for
continuous improvement of operations



Ishikawa - ** VERIFIED ANSWERS **✔✔Ishikawa = Fishbone Diagram: cause and effect.



Walter Shewhart - ** VERIFIED ANSWERS **✔✔Statistical Quality Control



measurable objectives - ** VERIFIED ANSWERS **✔✔defined targets established to measure
improvements in quality



Voice of the Customer (VOC) - ** VERIFIED ANSWERS **✔✔Data that represents the needs and
wants of your customers.

,customer loyalty - ** VERIFIED ANSWERS **✔✔when customers buy a product from the same
supplier again and again



Risk of defects - ** VERIFIED ANSWERS **✔✔To lower, reduce the number of suppliers



Reducing inventory - ** VERIFIED ANSWERS **✔✔To lower maintaining capital from the
company



cost efficiency - ** VERIFIED ANSWERS **✔✔achieving a desired level of outputs with a minimal
level of inputs and resources



balanced scorecard - ** VERIFIED ANSWERS **✔✔Project meets company's goal and customers
needs with 4 perspectives: financial, customer, internal business processes, and employee learning
and growth



Lean - ** VERIFIED ANSWERS **✔✔Improve customer loyalty and product quality by reducing
waste



Color scorecard metrics - ** VERIFIED ANSWERS **✔✔Red, Yellow, Green



Lean vs Six Sigma - ** VERIFIED ANSWERS **✔✔Eliminating waste vs Increasing quality



Theory of Constraints - ** VERIFIED ANSWERS **✔✔Profit improvement by Greater gain comes
from identifying which parts of the process is a constraint to the whole



change agent - ** VERIFIED ANSWERS **✔✔someone who is a catalyst in helping organizations to
deal with old problems in new ways



Theory of Constraints- profits - ** VERIFIED ANSWERS **✔✔Operating expense, inventory =
reduce

, Throughput= create and deliver product to customer/generate money, increase



Lean Management - ** VERIFIED ANSWERS **✔✔Reducing waste and cost in a methodical
manner to optimize processes.



Five principles: Value, Value stream, Flow and pull, Empowerment, Perfection



Information flows - ** VERIFIED ANSWERS **✔✔The way the customer interacts with the
company



Data that moves throughout the supply chain



Inventory lead times - ** VERIFIED ANSWERS **✔✔Time line



Current value stream map - ** VERIFIED ANSWERS **✔✔8 types of waste



Rework - ** VERIFIED ANSWERS **✔✔Defect



Waiting - ** VERIFIED ANSWERS **✔✔Form of waste



Overproduction - ** VERIFIED ANSWERS **✔✔Form of waste



A condition in which production of goods exceeds the demand for them



Transport - ** VERIFIED ANSWERS **✔✔Poor layout on warehouse or production floor



Key Performance Indicators (KPIs) - ** VERIFIED ANSWERS **✔✔The quantifiable metrics a
company uses to evaluate progress toward critical success factors