MADM 701 week 1 - Chapter 2 Exam with
correct Answers
globalization - Answers -major environmental context impacting organizational behavior
Diversity in the Workplace - Answers -______________ was treated primarily as a legal
issue; that is, for over 50 years it has been directly against the law to discriminate
against anyone, on any basis. Now organizations are beginning to realize that
_____________ is not just something to deal with, but instead a reality to build on to
make a stronger, more competitive enterprise.
Diversity means more than __________. New and evolving diverse populations include
a full range of ___________ - Answers --more than ethnicity, gender, or sexual
orientation
-ages, career and geographic experiences
Multicultural organization - Answers -an organization characterized by core cultural
values and an ongoing commitment to eliminate social oppression and promote dignity
and respect for everyone throughout the organization
Managing diversity takes two paths - Answers -learning and empathy
learning - Answers -ie training... Many managers are often unprepared to deal with
diversity; because of their inexperience they are unsure of how to respond. Even those
who think they are knowledgeable may actually need, but not seek, diversity training
empathy - Answers -the ability to put oneself in another's place and see things from that
person's point of view
Organizational Approaches to Managing Diversity - Answers -1. Testing
2. Training
3. Mentoring
4. Work/Family Programs
SHRM outcomes for effective diversity management: - Answers -1. Allowing everyone
to contribute all that
they can to the organization.
2. Leveraging differences and similarities in the workforce
3. Enhancing the ability of people from different backgrounds to work effectively
together.
correct Answers
globalization - Answers -major environmental context impacting organizational behavior
Diversity in the Workplace - Answers -______________ was treated primarily as a legal
issue; that is, for over 50 years it has been directly against the law to discriminate
against anyone, on any basis. Now organizations are beginning to realize that
_____________ is not just something to deal with, but instead a reality to build on to
make a stronger, more competitive enterprise.
Diversity means more than __________. New and evolving diverse populations include
a full range of ___________ - Answers --more than ethnicity, gender, or sexual
orientation
-ages, career and geographic experiences
Multicultural organization - Answers -an organization characterized by core cultural
values and an ongoing commitment to eliminate social oppression and promote dignity
and respect for everyone throughout the organization
Managing diversity takes two paths - Answers -learning and empathy
learning - Answers -ie training... Many managers are often unprepared to deal with
diversity; because of their inexperience they are unsure of how to respond. Even those
who think they are knowledgeable may actually need, but not seek, diversity training
empathy - Answers -the ability to put oneself in another's place and see things from that
person's point of view
Organizational Approaches to Managing Diversity - Answers -1. Testing
2. Training
3. Mentoring
4. Work/Family Programs
SHRM outcomes for effective diversity management: - Answers -1. Allowing everyone
to contribute all that
they can to the organization.
2. Leveraging differences and similarities in the workforce
3. Enhancing the ability of people from different backgrounds to work effectively
together.
