MADM 701 Module 2 Exam Questions
and Answers
The modern approach to organization theory and design consists of - Answers -very
flexible networks and recognizes the interaction of technology and people.
There is also a renewed recognition for the role that ________ plays in innovation,
change, and learning in today's and future organizations. - Answers -Structure or lack
thereof
organizational structure - Answers -represents the skeletal framework for organizational
behavior; it is a pattern of interactions and coordination that links the technology, tasks,
and human components of the organization to ensure that the organization
accomplishes its purposes
Virtual Organization - Answers -the new environment and the partnering, alliances, and
outsourcing arrangements found in an increasing number of global companies
key attributes of virtual organization: - Answers -Technology, Opportunism, No Borders,
Trust, Excellence.
Edgar Schein's definition of Organizational Culture - Answers -a pattern of basic
assumptions—invented, discovered, or developed by a given group as it learns to cope
with its problems of external adaptation and internal integration—that has worked well
enough to be considered valuable and, therefore, to be taught to new members as the
correct way to perceive, think, and feel in relation to those problems.
Characteristics of Organizational Culture - Answers -1. Observed behavioral
regularities. When organizational participants interact with one another, they use
common language, terminology, and rituals related to deference and demeanor.
2. Norms. Standards of behavior exist, including guidelines on how much work to do,
which in many organizations come down to "Do not do too much; do not do too little."
3. Dominant values. There are major values that the organization advocates and
expects the participants to share. Typical examples are high product quality, low
absenteeism, and high efficiency.
4. Philosophy. There are policies that set forth the organization's beliefs about how
employees and/or customers are to be treated.
5. Rules. There are strict guidelines related to getting along in the organization.
Newcomers must learn those "ropes" in order to be accepted as full-fledged members
of the group.
, 6. Organizational climate. This is an overall "feeling" that is conveyed by the physical
layout, the way participants interact, and the way members of the organization conduct
themselves with customers or other outsiders.
Uniformity of Culture - Answers -there can be a dominant culture as well as subcultures
throughout a typical organization
Chester Barnard - Answers -defined a formal organization as a system of consciously
coordinated activities of two or more persons. The real break with classical thinking on
organizational structure is generally recognized to be his work. He maintained that
authority really should come from the bottom up, rather than the top-down bureaucratic
approach
Organizational Theory Evolution - Answers -The first major development in organization
theory was to view the organization as a system made up of interacting parts
open-systems concept - Answers -stresses the input of the external environment, has
had a tremendous impact on modern organization theory.
contingency approach - Answers -second development in organization theory. The
premise that there is no single best way to organize. The organizational design must be
fitted to the existing environmental conditions.
Natural Selection or Ecological View - Answers -challenges the contingency approach;
posits that it is more a process of the "survival of the fittest"; there is a process of
organizational selection and replacement.
These more recent approaches to ________ are based largely on _________ -
Answers -organization theory, systems theory
Learning Theory - Answers -The learning organization represents contemporary
organization theory and is compatible with and is relevant to the new paradigm
environment facing today's organizations.
Single-loop learning - Answers -involves improving the organization's capacity to
achieve known objectives. It is associated with routine and behavioral learning.
Under _________, the organization is learning without significant change in its basic
assumptions. - Answers -Single-loop learning
Double-loop learning - Answers -reevaluates the nature of the organization's objectives
and the values and beliefs surrounding them. This type of learning involves changing
the organization's culture.
and Answers
The modern approach to organization theory and design consists of - Answers -very
flexible networks and recognizes the interaction of technology and people.
There is also a renewed recognition for the role that ________ plays in innovation,
change, and learning in today's and future organizations. - Answers -Structure or lack
thereof
organizational structure - Answers -represents the skeletal framework for organizational
behavior; it is a pattern of interactions and coordination that links the technology, tasks,
and human components of the organization to ensure that the organization
accomplishes its purposes
Virtual Organization - Answers -the new environment and the partnering, alliances, and
outsourcing arrangements found in an increasing number of global companies
key attributes of virtual organization: - Answers -Technology, Opportunism, No Borders,
Trust, Excellence.
Edgar Schein's definition of Organizational Culture - Answers -a pattern of basic
assumptions—invented, discovered, or developed by a given group as it learns to cope
with its problems of external adaptation and internal integration—that has worked well
enough to be considered valuable and, therefore, to be taught to new members as the
correct way to perceive, think, and feel in relation to those problems.
Characteristics of Organizational Culture - Answers -1. Observed behavioral
regularities. When organizational participants interact with one another, they use
common language, terminology, and rituals related to deference and demeanor.
2. Norms. Standards of behavior exist, including guidelines on how much work to do,
which in many organizations come down to "Do not do too much; do not do too little."
3. Dominant values. There are major values that the organization advocates and
expects the participants to share. Typical examples are high product quality, low
absenteeism, and high efficiency.
4. Philosophy. There are policies that set forth the organization's beliefs about how
employees and/or customers are to be treated.
5. Rules. There are strict guidelines related to getting along in the organization.
Newcomers must learn those "ropes" in order to be accepted as full-fledged members
of the group.
, 6. Organizational climate. This is an overall "feeling" that is conveyed by the physical
layout, the way participants interact, and the way members of the organization conduct
themselves with customers or other outsiders.
Uniformity of Culture - Answers -there can be a dominant culture as well as subcultures
throughout a typical organization
Chester Barnard - Answers -defined a formal organization as a system of consciously
coordinated activities of two or more persons. The real break with classical thinking on
organizational structure is generally recognized to be his work. He maintained that
authority really should come from the bottom up, rather than the top-down bureaucratic
approach
Organizational Theory Evolution - Answers -The first major development in organization
theory was to view the organization as a system made up of interacting parts
open-systems concept - Answers -stresses the input of the external environment, has
had a tremendous impact on modern organization theory.
contingency approach - Answers -second development in organization theory. The
premise that there is no single best way to organize. The organizational design must be
fitted to the existing environmental conditions.
Natural Selection or Ecological View - Answers -challenges the contingency approach;
posits that it is more a process of the "survival of the fittest"; there is a process of
organizational selection and replacement.
These more recent approaches to ________ are based largely on _________ -
Answers -organization theory, systems theory
Learning Theory - Answers -The learning organization represents contemporary
organization theory and is compatible with and is relevant to the new paradigm
environment facing today's organizations.
Single-loop learning - Answers -involves improving the organization's capacity to
achieve known objectives. It is associated with routine and behavioral learning.
Under _________, the organization is learning without significant change in its basic
assumptions. - Answers -Single-loop learning
Double-loop learning - Answers -reevaluates the nature of the organization's objectives
and the values and beliefs surrounding them. This type of learning involves changing
the organization's culture.
