ANSWERS 100% CORRECT!!
organizational goals - ANSWERSan organizational's short and long-term goals that
human resource management aims to support and enable
human resource management - ANSWERSthe leadership and management of people
within an organization using systems, methods, processes, and procedures that recruit,
select, motivate and enable employees to achieve outcomes individually and collectively
that in turn enhance employee's positive contribution to the organization's goals
strategic human resource management - ANSWERSintegrating the strategic needs of
an organization into our choice of human resource management systems and practices
to support the organization's overall mission, strategies and performance
Steps of strategic HRM Process - ANSWERS1. Organization mission and goals
analysis
2. environmental scan
3. analysis of organizational character and culture
4. choice and implementation of HR strategies
5. review
mission statement - ANSWERSstatement outlining the prupose, long-term objectives,
and activities the organization will pursue and the course for the future
generic strategies of an organization (3) - ANSWERS1) cost differentiation 2)focus 3)
differentiation
cost leadership strategy - ANSWERSstrategy to gain competitive advantage through
lower costs of operations and lower prices for products
differentiation strategy - ANSWERSstrategy to gain competitive advantage by creating a
distinct product or offering a unique service
focus strategy - ANSWERSstrategy to gain a competitive advantage by focusing on the
needs of a specific segment of the total market
major forces of the environment (5) - ANSWERSeconomic, demographic, technological,
cultural, legal
economic forces - ANSWERS1. economic cycles
2. global trade
3. global competitiveness
, 4. productivity improvement
technological forces - ANSWERS1. flexible work design
2. connectivity
3. mechanization
knowledge management - ANSWERSprocess of capturing organizational knowledge
and making it available for sharing and building new knowledge
mechanization - ANSWERSthe shift toward converting work that was traditionally done
by hand to being completed by mechanical or electronic devices
demographic forces - ANSWERS1. gender balance in the workforce
2. shift toward knowledge workers
3. educational attainment of workers
4. aging population
5. generational shift
demographic changes - ANSWERSchanges in the demographic of the labour force (ex:
education levels, age levels, participation rates) that occur slowly and are usually known
in advance
knowledge workers - ANSWERSmembers of occupations generating, processing,
analyzing, or synthesizing ideas and information
cultural forces - ANSWERS1. diversity
cultural mosaic - ANSWERSCanadian ideal of encourage each ethnic, racial, and social
group to maintain its own cultural heritage, forming a national mosaic of different cultural
organization character - ANSWERSthe product of all of an organization's features -
people, objectives, technology, size, age, unions, policies, successes and failures
organizational culture - ANSWERSthe core beliefs and assumptions that are widely
shared by all organizational members
5 major groups of activities - ANSWERS1. planning human resources
2. attracting human resources
3. placing, developing and evaluation human resources
4. motivating employees
5. maintaining high performance
human resource audit - ANSWERSan examination of the human resource policies,
practices, and systems of a firm to eliminate and improve ways to achieve goals
staff authority - ANSWERSauthority to advise but not to direct others