100% Accurate!
Human Resources is concerned with - ANSWERSthe modern day management of
people (compensation, training, recruitment, section, teamwork and safety)
Recruitment - ANSWERSis getting people in the door
Selection - ANSWERSis the selection of people once recruited
Employee screening - ANSWERS1500-2000 BC China
The modern concern with managing workers comes from the industrial revolution -
ANSWERS1800-1910
During the industrial revolution - ANSWERSManagers believed that workers were
replaceable, wanted to avoid work, would take advantage, and needed to be controlled
First HR departments in the US - ANSWERS1900 BF Goodrich and in 1902 National
Cash Register Company
BF Goodrich - ANSWERSaddress labor concerns
National Cash Register company - ANSWERSDefeated union, handled grievances,
safety and other employee issues
Industrial Welfare - ANSWERSIn the late 1890s to early 1900s some forward thinking
companies provided workplace and family amenities for their employees (lunch rooms,
medical care, recreational programs, libraries)
Great Depression - ANSWERSHR departments started to decline again
World War Two - ANSWERSlabor was short in supply, people took jobs they were used
to. they needed HR for recruiting, testing, motivating, and mediating
Civil Rights Act of 1964 - ANSWERSDiscrimination, Racism, gender and religion
Navigate new legislation and court cases
Human Resource Management - ANSWERSPolicies, practices and systems that
influence employees behavior, attitudes and performance
Human Capital - ANSWERSValue of employees' training, experience, judgement,
intelligence, insight, networks
, HRM Role - ANSWERSHow do we hire, promote, develop, and compensate people to
achieve these goals
HRs central responsibility - ANSWERSto deliver workforce behaviors need to achieve
goals
HRM - ANSWERSconsists of an organizations policies and systems that influence
employees behavior, attitudes and performance
HR department responsibilities - ANSWERS-Analyze and design jobs
-recruit and select employees
-equip employees by training and developing them
-through performance management ensures that employees activities and outputs
match the organization goals
-plan and administer pay and employee benefits
-engage in employee relations
-Establish and administer personnel policies and keep records
-help ensure compliance with labor laws
-support the development and execution of corporate strategy
Competencies types - ANSWERSTechnical competencies
interpersonal competencies (relationships, communication, and global and culture
effectiveness)
Business competencies
Leadership competencies
SHRM Model - ANSWERSprovides definitions, specifics, and standards for the behavior
necessary for success at every level in an organization
HRM supervisor roles - ANSWERShelp analyze work
interview job candidates and participate in selection decisions
provide employee training
conduct performance appraisals
recommend pay increases
represent the company to their employees
Human capital types - ANSWERStraining
experience
judgement
intelligence
relationships
insight
Human Resources... - ANSWERSare valuable
are rare