Mortuary Administration Comp ACTUAL
Questions and CORRECT Answers
This classification of wood may have a durability of approximately 10 years when in contact
with the soil. - CORRECT ANSWER- Class IV
What is the term for a mechanical device used to lower a casket into the ground? - CORRECT
ANSWER- Lowering device
Mr. Mullins has died in Dallas, Texas. His family wishes to have the ceremonies and interment
in Obion County, KY. Your funeral home is going to charge the fee for this transfer. What is this
fee called on your General Price List? - CORRECT ANSWER- Forwarding of Remains
What type of counseling occurs during the arrangement conference? - CORRECT ANSWER-
At-need counseling
According to the "Door to Door" rule, a purchaser has how long to change their mind for a full
refund? - CORRECT ANSWER- 72 hours
The process of igniting and burning solid, semi-solid or gaseous combustible waste to carbon
dioxide and water vapor is called - CORRECT ANSWER- incineration
This organization coordinates the activities related to the structure, test format and grading
process of the National Board Exam. - CORRECT ANSWER- ICFSEB
A euphemistic term meaning "to lay to rest." - CORRECT ANSWER- Repose
Products and services the customer may decline to have, and therefore are not obligated to pay
for; these items are - CORRECT ANSWER- declinable items
,Placing cremated remains in a crypt or niche is what type of cremation funeral? - CORRECT
ANSWER- Inurnment
What is the minimum requirement for burial at sea? - CORRECT ANSWER- 3 nautical
miles
Which of the following is considered the "keystone" of the Funeral Rule? - CORRECT
ANSWER- GPL
An unfinished wood box or other non-metal receptacle or enclosure, without ornamentation or a
fixed interior lining, which is designed for the encasement of human remains is called -
CORRECT ANSWER- alternative container
What type of contract cannot be terminated or canceled prior to the death of the beneficiary? -
CORRECT ANSWER- Irrevocable Contract
You are working with the only surviving relative (niece) of a deceased adult. What statement is
TRUE regarding the Social Security death benefit? - CORRECT ANSWER- The death
benefit cannot be claimed by this family.
Mrs. Smith has died. Her son James is 26 years old and has been disabled since he was injured at
work two years ago. Which of the following is true regarding the lump sum benefit? -
CORRECT ANSWER- James is not eligible for the lump sum benefit.
When working with railroad death benefits, what form may be substituted for the G-273? -
CORRECT ANSWER- SSA-721
Deathcare that minimizes the use of energy in service, and offers products that ban the use of
toxic or hazardous materials is called - CORRECT ANSWER- green funerals
A product offered by the funeral home which allows for a record of those who attend a service is
called a - CORRECT ANSWER- memorial book
,According to your text, what percentage of initial contacts are made by telephone? - CORRECT
ANSWER- 98%
The burning chamber in a crematory is called a - CORRECT ANSWER- retort
Combustion products such as smoke, soot, sulfur dioxide released during the cremation process
are called - CORRECT ANSWER- emissions
What type of funeral observance reflects present day influences in lieu of traditional ceremonies?
- CORRECT ANSWER- Contemporary Funeral Rite
Which of the following is a portable shelter used to cover the grave area during the committal? -
CORRECT ANSWER- canopy
Which of the following is the only fee which the customer can not decline? - CORRECT
ANSWER- basic service fee
Which item is placed at the entrance of the funeral home or other facility allowing attending
visitors to sign? - CORRECT ANSWER- Memorial book
An individual licensed by a state to prepare a dead human for final disposition is called -
CORRECT ANSWER- Funeral Director
a container for cremated remains - CORRECT ANSWER- urn
order of procession - CORRECT ANSWER- lead car, minister, pall bearers, hearse, family
car
, What is the burial allowance of a veteran who has died of natural causes, not military related? -
CORRECT ANSWER- $300
Which form is required for the attainment of a flag for military families? - CORRECT
ANSWER- VA-21-2008
What is considered "best practice" when transferring an infant from the place of death to the
funeral home or place of embalming? - CORRECT ANSWER- Use a bassinet
Disposition of human remains by cremation, without formal viewing, visitation or ceremony
with the body present is called - CORRECT ANSWER- Direct Cremation
When cost is first discussed, what is the first item the funeral director should provide? -
CORRECT ANSWER- GPL
The moving of the dead human body from the place of death to the funeral home or other
designated place is called - CORRECT ANSWER- Transfer of remains
___________________ is the disposition of human remains by burial, without formal viewing,
visitation or ceremony with the body present. - CORRECT ANSWER- immediate burial
Funeral arrangements made in advance of need that include provisions for payment are
considered - CORRECT ANSWER- pre-funded funeral arrangements
Funeral rites that are performed without the body present are called a - CORRECT ANSWER-
Memorial Service
__________________ is the placing of the dead human body in the ground. - CORRECT
ANSWER- inhumement
Questions and CORRECT Answers
This classification of wood may have a durability of approximately 10 years when in contact
with the soil. - CORRECT ANSWER- Class IV
What is the term for a mechanical device used to lower a casket into the ground? - CORRECT
ANSWER- Lowering device
Mr. Mullins has died in Dallas, Texas. His family wishes to have the ceremonies and interment
in Obion County, KY. Your funeral home is going to charge the fee for this transfer. What is this
fee called on your General Price List? - CORRECT ANSWER- Forwarding of Remains
What type of counseling occurs during the arrangement conference? - CORRECT ANSWER-
At-need counseling
According to the "Door to Door" rule, a purchaser has how long to change their mind for a full
refund? - CORRECT ANSWER- 72 hours
The process of igniting and burning solid, semi-solid or gaseous combustible waste to carbon
dioxide and water vapor is called - CORRECT ANSWER- incineration
This organization coordinates the activities related to the structure, test format and grading
process of the National Board Exam. - CORRECT ANSWER- ICFSEB
A euphemistic term meaning "to lay to rest." - CORRECT ANSWER- Repose
Products and services the customer may decline to have, and therefore are not obligated to pay
for; these items are - CORRECT ANSWER- declinable items
,Placing cremated remains in a crypt or niche is what type of cremation funeral? - CORRECT
ANSWER- Inurnment
What is the minimum requirement for burial at sea? - CORRECT ANSWER- 3 nautical
miles
Which of the following is considered the "keystone" of the Funeral Rule? - CORRECT
ANSWER- GPL
An unfinished wood box or other non-metal receptacle or enclosure, without ornamentation or a
fixed interior lining, which is designed for the encasement of human remains is called -
CORRECT ANSWER- alternative container
What type of contract cannot be terminated or canceled prior to the death of the beneficiary? -
CORRECT ANSWER- Irrevocable Contract
You are working with the only surviving relative (niece) of a deceased adult. What statement is
TRUE regarding the Social Security death benefit? - CORRECT ANSWER- The death
benefit cannot be claimed by this family.
Mrs. Smith has died. Her son James is 26 years old and has been disabled since he was injured at
work two years ago. Which of the following is true regarding the lump sum benefit? -
CORRECT ANSWER- James is not eligible for the lump sum benefit.
When working with railroad death benefits, what form may be substituted for the G-273? -
CORRECT ANSWER- SSA-721
Deathcare that minimizes the use of energy in service, and offers products that ban the use of
toxic or hazardous materials is called - CORRECT ANSWER- green funerals
A product offered by the funeral home which allows for a record of those who attend a service is
called a - CORRECT ANSWER- memorial book
,According to your text, what percentage of initial contacts are made by telephone? - CORRECT
ANSWER- 98%
The burning chamber in a crematory is called a - CORRECT ANSWER- retort
Combustion products such as smoke, soot, sulfur dioxide released during the cremation process
are called - CORRECT ANSWER- emissions
What type of funeral observance reflects present day influences in lieu of traditional ceremonies?
- CORRECT ANSWER- Contemporary Funeral Rite
Which of the following is a portable shelter used to cover the grave area during the committal? -
CORRECT ANSWER- canopy
Which of the following is the only fee which the customer can not decline? - CORRECT
ANSWER- basic service fee
Which item is placed at the entrance of the funeral home or other facility allowing attending
visitors to sign? - CORRECT ANSWER- Memorial book
An individual licensed by a state to prepare a dead human for final disposition is called -
CORRECT ANSWER- Funeral Director
a container for cremated remains - CORRECT ANSWER- urn
order of procession - CORRECT ANSWER- lead car, minister, pall bearers, hearse, family
car
, What is the burial allowance of a veteran who has died of natural causes, not military related? -
CORRECT ANSWER- $300
Which form is required for the attainment of a flag for military families? - CORRECT
ANSWER- VA-21-2008
What is considered "best practice" when transferring an infant from the place of death to the
funeral home or place of embalming? - CORRECT ANSWER- Use a bassinet
Disposition of human remains by cremation, without formal viewing, visitation or ceremony
with the body present is called - CORRECT ANSWER- Direct Cremation
When cost is first discussed, what is the first item the funeral director should provide? -
CORRECT ANSWER- GPL
The moving of the dead human body from the place of death to the funeral home or other
designated place is called - CORRECT ANSWER- Transfer of remains
___________________ is the disposition of human remains by burial, without formal viewing,
visitation or ceremony with the body present. - CORRECT ANSWER- immediate burial
Funeral arrangements made in advance of need that include provisions for payment are
considered - CORRECT ANSWER- pre-funded funeral arrangements
Funeral rites that are performed without the body present are called a - CORRECT ANSWER-
Memorial Service
__________________ is the placing of the dead human body in the ground. - CORRECT
ANSWER- inhumement
