UNF MAN3025 EXAM 1(CH1-3)
QUESTIONS WITH CORRECT ANSWERS
Management - Answer-set of activities including planning, leading, organizing, and
controlling, which is aimed at an organization's human, financial, physical, and
information resources with the aim of achieving organizational goals and objectives in
an effective and efficient manner.
Efficiency - Answer-making the best use of resources (doing things right)
Efficiency (book def.) - Answer-using resources-people, money, raw materials, etc-
wisely and cost-effectively
Effectiveness - Answer-choosing and accomplishing the right goals(doing the right
things)
Effectiveness (book def.) - Answer-to achieve results, to make right decisions, and to
successfully carry them out so that they achieve the organization's goals.
Organization - Answer-group of people working together in a structured fashion to
achieve a goal
Largest public organization - Answer-US Government
State of Florida's major revenue comes from - Answer-property taxes
Only 2 ways to make a profit: - Answer-1. Increasing revenue.
2. Decreasing costs.
3 Common characteristics all organizations share: - Answer-1. Have a purpose and are
grouped in a certain way.
2. Dependent on people.
3. There are things that say what is/is not appropriate.
Competitive advantage - Answer-the ability of an organization to produce goods or
services more effectively than competitors do, therefore outperforming them
Organizations must stay ahead in: - Answer-1. Being responsive to customers
2. Innovation
3. Quality
4. Efficiency
Innovation - Answer-finding ways to deliver new or better goods or services
, Levels of managers in the organization: - Answer-1. Upper level
2. Mid level
3. Front line
Upper level manager - Answer--develop a plan for the organization to interact with the
environment
-total control of the organization
-tend to be older
Mid level manager - Answer--convey and implement the orders of upper level
-usually first to go when cutting jobs
Front line manager - Answer--deals with employees and customers
-supervising
Men and Women - Answer-Fortune 1000 company:
-Front line: 55% women
-Mid: 22% women
-Upper: 7.8% women
Complimentary contribution model: - Answer--men and women are different
-they each bring different strengths to the organization
-men are better than women at somethings and women are better than men at others
Internet - Answer-the global network of independently operation but interconnected
computers, linking hundreds of thousands of smaller networks around the world.
E-commerce - Answer-the buying and selling of goods or services over computer
networks
e-business - Answer-using the internet to facilitate every aspect of running a business
e-mail - Answer-text messages and documents transmitted over a computer network
project management software - Answer-programs for planning and scheduling the
people, costs, and resources to complete a project on time
databases - Answer-computerized collections of interrelated files
telecommute - Answer-work from home or remote locations using a variety of
information technologies
videoconferencing - Answer-using video and audio links along with computers to let
people in different locations see, hear, and talk with one another
QUESTIONS WITH CORRECT ANSWERS
Management - Answer-set of activities including planning, leading, organizing, and
controlling, which is aimed at an organization's human, financial, physical, and
information resources with the aim of achieving organizational goals and objectives in
an effective and efficient manner.
Efficiency - Answer-making the best use of resources (doing things right)
Efficiency (book def.) - Answer-using resources-people, money, raw materials, etc-
wisely and cost-effectively
Effectiveness - Answer-choosing and accomplishing the right goals(doing the right
things)
Effectiveness (book def.) - Answer-to achieve results, to make right decisions, and to
successfully carry them out so that they achieve the organization's goals.
Organization - Answer-group of people working together in a structured fashion to
achieve a goal
Largest public organization - Answer-US Government
State of Florida's major revenue comes from - Answer-property taxes
Only 2 ways to make a profit: - Answer-1. Increasing revenue.
2. Decreasing costs.
3 Common characteristics all organizations share: - Answer-1. Have a purpose and are
grouped in a certain way.
2. Dependent on people.
3. There are things that say what is/is not appropriate.
Competitive advantage - Answer-the ability of an organization to produce goods or
services more effectively than competitors do, therefore outperforming them
Organizations must stay ahead in: - Answer-1. Being responsive to customers
2. Innovation
3. Quality
4. Efficiency
Innovation - Answer-finding ways to deliver new or better goods or services
, Levels of managers in the organization: - Answer-1. Upper level
2. Mid level
3. Front line
Upper level manager - Answer--develop a plan for the organization to interact with the
environment
-total control of the organization
-tend to be older
Mid level manager - Answer--convey and implement the orders of upper level
-usually first to go when cutting jobs
Front line manager - Answer--deals with employees and customers
-supervising
Men and Women - Answer-Fortune 1000 company:
-Front line: 55% women
-Mid: 22% women
-Upper: 7.8% women
Complimentary contribution model: - Answer--men and women are different
-they each bring different strengths to the organization
-men are better than women at somethings and women are better than men at others
Internet - Answer-the global network of independently operation but interconnected
computers, linking hundreds of thousands of smaller networks around the world.
E-commerce - Answer-the buying and selling of goods or services over computer
networks
e-business - Answer-using the internet to facilitate every aspect of running a business
e-mail - Answer-text messages and documents transmitted over a computer network
project management software - Answer-programs for planning and scheduling the
people, costs, and resources to complete a project on time
databases - Answer-computerized collections of interrelated files
telecommute - Answer-work from home or remote locations using a variety of
information technologies
videoconferencing - Answer-using video and audio links along with computers to let
people in different locations see, hear, and talk with one another
