MAN3025 EXAM#1 QUESTIONS AND
ANSWERS
Empowerment - Answer-The process of enabling or authorizing an individual to think,
behave, take action, and control work and decision making in autonomous ways.
Entrepreneur - Answer-A person who engages in the process of entrepreneurship.
Entrepreneurship - Answer-The recognition of opportunities (needs, wants, problems,
and challenges) and the use or creation of resources to implement innovative ideas for
new, thoughtfully planned ventures.
Environmental Scanning - Answer-The act of analyzing the critical external
contingencies facing an organization in terms of economic conditions, competitors, and
customers.
Group - Answer-A collection of individuals who interact with each other such that one
person's actions have an impact on the other informal groups.
In-Role Performance - Answer-The things that you have to do as part of your job and its
job description.
Job Design - Answer-The process of putting together various elements to form a job,
bearing in mind organizational and individual worker requirements.
Job Enrichment - Answer-A job redesign technique that allows workers more control
over how they perform their own tasks.
Leadership - Answer-The act of influencing others toward a goal.
Management - Answer-The art and science of accomplishing individual and
organizational goals through the efforts of individuals and groups using planning,
organizing, leading, and controlling.
Operational Planning - Answer-Assumes the existence of goals and objectives and
specifies ways to achieve them.
Organization Citizenship Behaviors (OCBs) - Answer-Voluntary behaviors employees
perform to help others and benefit the organization.
Principles of Management - Answer-The concepts managers use in an effort to
accomplish management goals.
,Stakeholders - Answer-Individuals and organizations who are actively involved in the
organization or whose interests may be positively or negatively affected as a result of
what the organization does.
Strategic Management - Answer-Examines how actions and events involving top
executives, firms, and industries influence a firm's success or failure.
Strategic Planning - Answer-The process of analyzing competitive opportunities and
threats, as well as the strengths and weaknesses of the organization, and then
determining how to position the organization to compete effectively in its environment.
Strategy - Answer-The central, integrated, externally-oriented concept of how an
organization will achieve its objectives.
Tactical Planning - Answer-Intermediate-range planning that is designed to develop
relatively concrete and specific means to implement the strategic plan.
Team - Answer-A cohesive coalition of people working together to achieve mutual
goals.
Teamwork - Answer-Cooperative effort by the members of a group or team to achieve a
common goal.
Frank and Lillian Moller Gilbreth - Answer-Associates of Taylor also interested in
standardization of work to improve productivity.
Frederick Winslow Taylor - Answer-Developer of scientific management, which deals
with the efficient organization of production in the context of a competitive enterprise
that has to control its production costs.
Henri Fayol - Answer-Fayol was one of the most influential contributors to modern
concepts of management, having proposed that there are five primary functions of
management: (1) planning, (2) organizing, (3) commanding, (4) coordinating, and (5)
controlling.
Peter Drucker - Answer-A prolific management guru and the first scholar to write about
how to manage knowledge workers.
Sarbanes-Oxley Act - Answer-Government act that sought to reform corporate
governance practices in large U.S. public companies.
Warren Bennis - Answer-Pioneered a new theory of leadership that addressed the need
for leaders to have vision and to communicate that vision.
, Future Orientation - Answer-One's expectations and the degree to which one is
thoughtful about his or her future. It is a multidimensional concept that includes such
dimensions as planning, realism, and control.
Institutional Collectivism - Answer-The extent to which people act predominantly as a
member of a lifelong group or organization.
Learning Organization - Answer-An organization skilled at creating, acquiring, and
transferring knowledge, and at modifying its behavior to reflect new knowledge and
insights.
Power Distance - Answer-The extent to which the less powerful members of institutions
and organizations expect and accept that power is distributed unequally.
Social Movement - Answer-A type of group action that is focused on specific political or
social issues.
Social Networking - Answer-Systems that allow members of a specific site to learn
about other members' skills, talents, knowledge, or preferences.
Uncertainty Avoidance - Answer-The extent to which members of a society attempt to
cope with anxiety by minimizing uncertainty.
Virtual Organizations - Answer-Organizations with members who are geographically
apart and who usually work by computer e-mail and groupware while appearing to
others to be a single, unified organization with a real physical location.
Wiki - Answer-An Internet-based method for many people to collaborate and contribute
to a document or discussion.
Absenteeism - Answer-Failure to appear at work.
Agreeableness - Answer-The degree to which a person is nice, tolerant, sensitive,
trusting, kind, and warm.
Attitude - Answer-Our opinions, beliefs, and feelings about aspects of our environment.
Attitude Surveys - Answer-Surveys that are given to employees tracking their work
attitudes.
Conscientiousness - Answer-The degree to which a person is organized, systematic,
punctual, achievement-oriented, and dependable.
Exit Interview - Answer-A meeting with the departing employee.
ANSWERS
Empowerment - Answer-The process of enabling or authorizing an individual to think,
behave, take action, and control work and decision making in autonomous ways.
Entrepreneur - Answer-A person who engages in the process of entrepreneurship.
Entrepreneurship - Answer-The recognition of opportunities (needs, wants, problems,
and challenges) and the use or creation of resources to implement innovative ideas for
new, thoughtfully planned ventures.
Environmental Scanning - Answer-The act of analyzing the critical external
contingencies facing an organization in terms of economic conditions, competitors, and
customers.
Group - Answer-A collection of individuals who interact with each other such that one
person's actions have an impact on the other informal groups.
In-Role Performance - Answer-The things that you have to do as part of your job and its
job description.
Job Design - Answer-The process of putting together various elements to form a job,
bearing in mind organizational and individual worker requirements.
Job Enrichment - Answer-A job redesign technique that allows workers more control
over how they perform their own tasks.
Leadership - Answer-The act of influencing others toward a goal.
Management - Answer-The art and science of accomplishing individual and
organizational goals through the efforts of individuals and groups using planning,
organizing, leading, and controlling.
Operational Planning - Answer-Assumes the existence of goals and objectives and
specifies ways to achieve them.
Organization Citizenship Behaviors (OCBs) - Answer-Voluntary behaviors employees
perform to help others and benefit the organization.
Principles of Management - Answer-The concepts managers use in an effort to
accomplish management goals.
,Stakeholders - Answer-Individuals and organizations who are actively involved in the
organization or whose interests may be positively or negatively affected as a result of
what the organization does.
Strategic Management - Answer-Examines how actions and events involving top
executives, firms, and industries influence a firm's success or failure.
Strategic Planning - Answer-The process of analyzing competitive opportunities and
threats, as well as the strengths and weaknesses of the organization, and then
determining how to position the organization to compete effectively in its environment.
Strategy - Answer-The central, integrated, externally-oriented concept of how an
organization will achieve its objectives.
Tactical Planning - Answer-Intermediate-range planning that is designed to develop
relatively concrete and specific means to implement the strategic plan.
Team - Answer-A cohesive coalition of people working together to achieve mutual
goals.
Teamwork - Answer-Cooperative effort by the members of a group or team to achieve a
common goal.
Frank and Lillian Moller Gilbreth - Answer-Associates of Taylor also interested in
standardization of work to improve productivity.
Frederick Winslow Taylor - Answer-Developer of scientific management, which deals
with the efficient organization of production in the context of a competitive enterprise
that has to control its production costs.
Henri Fayol - Answer-Fayol was one of the most influential contributors to modern
concepts of management, having proposed that there are five primary functions of
management: (1) planning, (2) organizing, (3) commanding, (4) coordinating, and (5)
controlling.
Peter Drucker - Answer-A prolific management guru and the first scholar to write about
how to manage knowledge workers.
Sarbanes-Oxley Act - Answer-Government act that sought to reform corporate
governance practices in large U.S. public companies.
Warren Bennis - Answer-Pioneered a new theory of leadership that addressed the need
for leaders to have vision and to communicate that vision.
, Future Orientation - Answer-One's expectations and the degree to which one is
thoughtful about his or her future. It is a multidimensional concept that includes such
dimensions as planning, realism, and control.
Institutional Collectivism - Answer-The extent to which people act predominantly as a
member of a lifelong group or organization.
Learning Organization - Answer-An organization skilled at creating, acquiring, and
transferring knowledge, and at modifying its behavior to reflect new knowledge and
insights.
Power Distance - Answer-The extent to which the less powerful members of institutions
and organizations expect and accept that power is distributed unequally.
Social Movement - Answer-A type of group action that is focused on specific political or
social issues.
Social Networking - Answer-Systems that allow members of a specific site to learn
about other members' skills, talents, knowledge, or preferences.
Uncertainty Avoidance - Answer-The extent to which members of a society attempt to
cope with anxiety by minimizing uncertainty.
Virtual Organizations - Answer-Organizations with members who are geographically
apart and who usually work by computer e-mail and groupware while appearing to
others to be a single, unified organization with a real physical location.
Wiki - Answer-An Internet-based method for many people to collaborate and contribute
to a document or discussion.
Absenteeism - Answer-Failure to appear at work.
Agreeableness - Answer-The degree to which a person is nice, tolerant, sensitive,
trusting, kind, and warm.
Attitude - Answer-Our opinions, beliefs, and feelings about aspects of our environment.
Attitude Surveys - Answer-Surveys that are given to employees tracking their work
attitudes.
Conscientiousness - Answer-The degree to which a person is organized, systematic,
punctual, achievement-oriented, and dependable.
Exit Interview - Answer-A meeting with the departing employee.
