MAN 3025 UF EXAM 3 QUESTIONS WITH
CORRECT ANSWERS
Self-Efficacy - Answer-belief in one's personal ability to do a task
a. Assign jobs to build/enhance people's perceptions of their self-efficacy
b. Goal difficulty needs to match individual perceived self-efficacy
2. Self-esteem - Answer-the extent to which people like or dislike themselves, their
overall self-evaluation a. Handle failure differently
i. Low self-esteem: see failure as individual weakness
ii. High self-esteem: see failure as either a learning experience or challenge
Locus of control: - Answer-indicates how much people believe they control their fate
through their own efforts, internal (your decision can affect your fate) vs external
(decision are already made for you)
a. Expect different degrees of structure and compliance for each type
b. Employ different reward systems for each type
4. Emotional Stability- - Answer-he extent to which people feel secure and unworried
and how likely they are to experience negative emotion under pressure
a. Low levels are prone to anxiety and tend to view the world negatively
b. High level tend to show better job performance
Emotional Intelligence: - Answer-ability to cope, empathize with other, and be self-
motivated
Values: - Answer-abstract ideals that guide one's thinking and behavior across all
situations
Attitudes - Answer-a learned predisposition toward a given object, directly influence
one's behavior, influence values and personalities
Affective: - Answer-I feel- the feelings or emotions one has about a
situation.
Cognitive: - Answer-I believe-the beliefs and knowledge one has about a
situation.
Behavioral: - Answer-I intend- also known as the intentional component, refers to
how one intends or expects to behave toward a situation.
Cognitive dissonance: - Answer-the psychological discomfit a person experience
between his/her cognitive attitude and incompatible behavior
, Perception: - Answer-process of interpreting and understanding one's environment
Stereotyping: - Answer-tending to attribute to an individual the characteristics one
believes are typical of the group to which that individual belongs (Ex. Sex-role, age,
race/ethnicity)
Halo effect: - Answer-forming an impression of an individual based on a single trait
Recency effect- - Answer-tendency to remember recent information better than earlier
information
Causal attribution: - Answer-activity of inferring causes for observed behavior or
fundament self-serving bias (Success) I did a great job , (fail) it was the economy
Engagement: - Answer-an individual's involvement, satisfaction, and enthusiasm for
work
Satisfaction: - Answer-extent to which you feel positively or negatively about various
aspects of your work
Commitment: - Answer-reflect the extent to which an employee identifies with an
organization and is committed to its goal
Motivation - Answer--is the arousal, direction, and persistence of behavior
Extrinsic rewards- - Answer-satisfaction in the payoff from other Reward: payoff, such
as money, a person receives from others for performing a particular task
Intrinsic rewards- - Answer-satisfaction in performing the task itself
Reward: feeling of accomplishment, a person receives from performing the particular
task itself
Maslow's Hierarchy of Needs: - Answer-(1)
physiological, (2) safety, (3) love, (4) esteem, and (5) self-actualization.
Alderfer's ERG Theory - Answer-Existence needs: the needs for physical well-being
Relatedness needs- the needs for satisfactory relationships with other
Growth needs: the needs that focus on the development of human potential and the
desire for personal growth
McClelland's Acquired Needs Theory: - Answer-states that three needs-achievement,
affiliation and power- are major motives determining people's behavior in the workplace
Hertzberg's Two-Factor Model: - Answer-proposed that work satisfaction and
dissatisfaction arise from two different factors:
CORRECT ANSWERS
Self-Efficacy - Answer-belief in one's personal ability to do a task
a. Assign jobs to build/enhance people's perceptions of their self-efficacy
b. Goal difficulty needs to match individual perceived self-efficacy
2. Self-esteem - Answer-the extent to which people like or dislike themselves, their
overall self-evaluation a. Handle failure differently
i. Low self-esteem: see failure as individual weakness
ii. High self-esteem: see failure as either a learning experience or challenge
Locus of control: - Answer-indicates how much people believe they control their fate
through their own efforts, internal (your decision can affect your fate) vs external
(decision are already made for you)
a. Expect different degrees of structure and compliance for each type
b. Employ different reward systems for each type
4. Emotional Stability- - Answer-he extent to which people feel secure and unworried
and how likely they are to experience negative emotion under pressure
a. Low levels are prone to anxiety and tend to view the world negatively
b. High level tend to show better job performance
Emotional Intelligence: - Answer-ability to cope, empathize with other, and be self-
motivated
Values: - Answer-abstract ideals that guide one's thinking and behavior across all
situations
Attitudes - Answer-a learned predisposition toward a given object, directly influence
one's behavior, influence values and personalities
Affective: - Answer-I feel- the feelings or emotions one has about a
situation.
Cognitive: - Answer-I believe-the beliefs and knowledge one has about a
situation.
Behavioral: - Answer-I intend- also known as the intentional component, refers to
how one intends or expects to behave toward a situation.
Cognitive dissonance: - Answer-the psychological discomfit a person experience
between his/her cognitive attitude and incompatible behavior
, Perception: - Answer-process of interpreting and understanding one's environment
Stereotyping: - Answer-tending to attribute to an individual the characteristics one
believes are typical of the group to which that individual belongs (Ex. Sex-role, age,
race/ethnicity)
Halo effect: - Answer-forming an impression of an individual based on a single trait
Recency effect- - Answer-tendency to remember recent information better than earlier
information
Causal attribution: - Answer-activity of inferring causes for observed behavior or
fundament self-serving bias (Success) I did a great job , (fail) it was the economy
Engagement: - Answer-an individual's involvement, satisfaction, and enthusiasm for
work
Satisfaction: - Answer-extent to which you feel positively or negatively about various
aspects of your work
Commitment: - Answer-reflect the extent to which an employee identifies with an
organization and is committed to its goal
Motivation - Answer--is the arousal, direction, and persistence of behavior
Extrinsic rewards- - Answer-satisfaction in the payoff from other Reward: payoff, such
as money, a person receives from others for performing a particular task
Intrinsic rewards- - Answer-satisfaction in performing the task itself
Reward: feeling of accomplishment, a person receives from performing the particular
task itself
Maslow's Hierarchy of Needs: - Answer-(1)
physiological, (2) safety, (3) love, (4) esteem, and (5) self-actualization.
Alderfer's ERG Theory - Answer-Existence needs: the needs for physical well-being
Relatedness needs- the needs for satisfactory relationships with other
Growth needs: the needs that focus on the development of human potential and the
desire for personal growth
McClelland's Acquired Needs Theory: - Answer-states that three needs-achievement,
affiliation and power- are major motives determining people's behavior in the workplace
Hertzberg's Two-Factor Model: - Answer-proposed that work satisfaction and
dissatisfaction arise from two different factors:
