v v v
ATIONAL BEHAVIOR, 15TH
v v v
EDITION,STEPHEN v
P. ROBBINS, TIMOTHY A. JUDGE,I
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SBN-10: 0132834871, ISBN-13:
v v
9780132834872, ISBN-10: v
0133029905, ISBN-13: v
9780133029901
,TablevofvContents
Partv1:vIntroduction
Chapterv1:vWhatvIsvOrganizationalvBehavior?v
Partv2:vThevIndividual
Chapterv2:vDiversityvinvOrganizationsvCh
apterv3:vAttitudesvandvJobvSatisfactionvCh
apterv 4:v Emotionsv andv MoodsvChapterv5:
vPersonalityvandvValues
Chapterv6:vPerceptionvandvIndividualvDecisionvMakingv
Chapterv7:vMotivationvConcepts
Chapterv8:vMotivation:vFromvConceptsvtovApplicationsv
Partv3:vThevGroup
Chapterv9:vFoundationsvofvGroupvBehaviorv
Chapterv10:vUnderstandingvWorkvTeamsvC
hapterv11:vCommunication
Chapterv12:vLeadershipvChapte
rv13:vPowervandvPolitics
Chapterv14:vConflictvandvNegotiationv
Partv4:vThevOrganizationvSystem
Chapterv15:vFoundationsvofvOrganizationvStructurev
Chapterv16:vOrganizationalvCulture
Chapterv17:vHumanvResourcevPoliciesvandvPracticesvChapter
v18:vOrganizationalvChangevandvStressvManagement
,OrganizationalvBehavior,v15ev(Robbins/Judge)v
Chapterv1v WhatvIsvOrganizationalvBehavior?
1) v
arevdefinedvasvpeoplevwhovoverseevthevactivitiesvofvothersvandvwhovarevresponsiblevforvattainingvgoalsvinvorg
anizations.
A) Assistants
B) Managers
C) Secretaries
D) Interns
E) Apprenticesv
Answer:vB
2) SallyvMitchellvworksvasvavmanagervatvanvenvironmentalvorganization.vShevisvcurrentlyvworkingvonvavglobalvwar
mingvprojectvandvdecidesvwhatvtasksvrelatedvtovcreatingvawarenessvaboutvthevissuevneedvtovbevdone.vInvaddition,vsh
evisvalsovdecidingvwhichvmembersvofvhervteamvwillvworkvonvengagingvwithvthevpublicvandvwhichvwillvworkvonvlobb
yingvwithvthevgovernment.vShevisvalsovassigningvpeoplevasvteamvmembersvtovensurevthatvtasksvarevundertakenvonvti
me.vWhichvofvthevfollowingvcategoriesvofvfunctionsvisvMitchellvundertaking?
A) planning
B) organizing
C) scrutinizing
D) controlling
E) envisioningv
Answer:vB
3) JohannavReid,vavcampaignvmanagervatvavchildvrightsvorganization,vrecentlyvstartedvworkingvonvanvilliteracyvp
roject.vDuringvthevproject,vshevneedsvtovmotivatevteamvmembersvtovattainvtheirvprojectvmilestonesvandvdirectvthe
mvthroughvdifferentvphasesvofvthevproject.vWhichvofvthevfollowingvkindsvofvfunctionsvwillvthesevtasksvbevcover
edvunder?
A) planning
B) organizing
C) scrutinizing
D) evaluating
E) leadingv
Answer:v E
4) LesleyvTorresvisvavprojectvmanagervforvthevcampaignv"ActionvagainstvDeforestationvinvIndonesia".vShevrecent
lyvfacedvavglitchvwhenvthevcampaignvcouldvnotvbevlaunchedvpubliclyvaccordingvtovschedule.vTorresvmonitoredvth
evschedulevtovfindvthevcausevofvthevdelay,vbeforevspeedingvupvthevimplementationvprocessvbyvallocatingvmorevme
mbersvforvthevimplementationvphase.vByvdoingvthis,vwhichvofvthevfollowingvfunctionsvisvshevperforming?
A) controlling
B) planning
C) formulating
D) leading
E) organizing
, Answer:v A
5) Whichvofvthevfollowingvfunctionsvdovmanagersvundertakevasvpartvofvplanningvfunctions?
A) definingvanvorganization'svgoals
B) implementingvstrategiesvforvachievingvgoals
C) executingvplansvtovintegratevactivities
D) accomplishingvgoalsvofvavproject
E) employingvstrategiesvtovcoordinatevtasksv
Answer:v A
6) AccordingvtovHenryvMintzberg,vavfactoryvsupervisorvgivingvavgroupvofvhighvschoolvstudentsvavtourvofvthevplantvm
ayvbevtermedvasva .
A) leader
B) figurehead
C) resourcevallocator
D) negotiator
E) disturbancevhandlerv
Answer:vB
7) EllenvOrtizvworksvasvavsalesvmanagervatvavtelecomvfirm.vThevcompanyvhasvrecentlyvlaunchedvavnewvproductvinvth
evmarket.vHervworkvinvthevnextvfewvweeksvinvolvesvsharingvknowledgevaboutvthevproductvwithvhervteamvmembers
.vShevwillvalsovneedvtovinspirevthemvtovreachvtheirvsalesvtargets,vandvclarifyvanyvdoubtsvaboutvthevnewvproduct.vWhi
chvofvthevfollowingvrolesvisvOrtizvplaying?
A) leader
B) liaison
C) disseminator
D) spokesperson
E) negotiatorv
Answer:v A
8) ReginavGeorgevworksvasvavcampaignvmanagervinvavnot-for-
profitvorganizationvinvHampshire.vForvthevupcomingvcampaignvagainstvgeneticvengineering,vshevisvnetworkingvwit
hvmanagersvwhovarevworkingvonvthevissuevofvfoodvsafety.vThroughvhervnetworkvofvcontacts,vshevstrivesvtovgainvinfor
mationvaboutvthevstakeholdersvinvthevfoodvindustryvandvothervlobbyvgroups.vWhichvofvthevfollowingvrolesvisvGeorg
evmostvlikelyvtovbevplayingvaccordingvtovMintzberg'svclassificationvofvmanagerialvroles?
A) figurehead
B) leader
C) liaison
D) entrepreneur
E) resourcevallocatorv
Answer:vC
9) AnnettevSimpsonvworksvforvavfashionvhousevinvParisvandvisvpreparingvforvthevcompany'svupcomingvlinevofvwinte
rvclothing.vShevisvcurrentlyvresearchingvonlinevtovknowvwhatvisvinvvoguevthisvseason.vInvaddition,vshevisvalsovnetwor
kingvwithvcontactsvfromvthevpressvandvfashionvmagazineveditorsvtovunderstandvthevchangingvtastesvofvconsumers.v
WhichvofvthevfollowingvrolesvisvSimpsonvplayingvaccordingvtovMintzberg'svclassificationvofvmanagerialvroles?
A) figurehead
B) leader
C) symbolvhead
D) monitor
E) spokesperson