new hire flight attendant training
piedmont airlines
What is LEP? - answer List of Effective Pages. Lists all the pages of the FAM in order.
What is a Revision? - answerA permanent change to the manual
What is a Note? - answer Provides amplified information, instruction or emphasis. It
calls attention to methods that enable a user to perform a job more easily or wisely.
What color are Alert Bulletins? - answer Orange
Internal Evaluation Program - answer Monitors and analyzes the performance and
effectiveness of company programs
Information - answerText that provides pertinent background or further carries the policy
or specific procedural step
Director of Inflight Services - answerPerson responsible for the quality and content of
the FAM
Policy - answerText providing guidance regarding the goals or standards of the
organization
Instructions - answerText that provides a listing of the possible considerations when
accomplishing a task
Procedures - answerText that provides a specific order of accomplishment of a series of
tasks
Flight Attendant Manual - answerA primary user manual for the Inflight Department.
Company personnel will use this manual in the course of their duties
What are Alert Bulletins? - answerSpecial revisions to the FAM that are on a time critical
basis
Alert Bulletins - answerIssued when changes to the current FAM information is needed
in an expedited manner.
ITBS - answerInflight Training Bulletins
, What does a vertical change bar on the outside margin indicate and when are they
deleted? - answerIt is used to highlight the location of revised or deleted information on
a newly published page. With the next revision of the page, the change bars are
deleted.
What is the intended purpose of the Flight Attendant Manual? - answerThe FAM
provides policy and procedural guidance based on a solid safety- based operational
philosophy.
If the used identifies any policy or procedure that might not be consistent with a CFR,
that information must be immediately communicated to the
_____________________________, using the _______________________________
on page i or through the ___________________________. - answerDirector of Inflight
Services
Comment Report
Company Website
WARNING - answerAn instruction about a hazard, if ignored, could result in injury, loss
of aircraft or loss of life.
The _____________ is available and accessible to all departments when performing
their assigned duties. In addition to access the company website, when on duty, Inflight
Services personnel must carry a _____________________________ manual. -
answerCurrent or updated
Flight Attendant Manual
The FAM is revised and maintained in current status by the
_______________________________________ in accordance with the policies and
procedures specified in the Manual Administration Chapter. - answerInflight Scheduling
department.
A ___________ provides amplified information, instruction or emphasis. It call attention
to methods that enable a user to perform a job more easily or wisely. If applied to
consecutive procedural stops, is placed under the topic heading for these steps. -
answerNOTE
CAUTION - answerAn instruction about a hazard. If ignored, could result in damage to
an aircraft component or system. It addresses specific methods and procedures that
must be followed to avoid damage.
Each ________________ contains a summary reflecting important information
regarding the Revision. - answerRevision
The Flight Attendant Manual may be printed locally. In doing so, the company considers
locally printed pages as an _________________________________________. -
answeruncontrolled copy
piedmont airlines
What is LEP? - answer List of Effective Pages. Lists all the pages of the FAM in order.
What is a Revision? - answerA permanent change to the manual
What is a Note? - answer Provides amplified information, instruction or emphasis. It
calls attention to methods that enable a user to perform a job more easily or wisely.
What color are Alert Bulletins? - answer Orange
Internal Evaluation Program - answer Monitors and analyzes the performance and
effectiveness of company programs
Information - answerText that provides pertinent background or further carries the policy
or specific procedural step
Director of Inflight Services - answerPerson responsible for the quality and content of
the FAM
Policy - answerText providing guidance regarding the goals or standards of the
organization
Instructions - answerText that provides a listing of the possible considerations when
accomplishing a task
Procedures - answerText that provides a specific order of accomplishment of a series of
tasks
Flight Attendant Manual - answerA primary user manual for the Inflight Department.
Company personnel will use this manual in the course of their duties
What are Alert Bulletins? - answerSpecial revisions to the FAM that are on a time critical
basis
Alert Bulletins - answerIssued when changes to the current FAM information is needed
in an expedited manner.
ITBS - answerInflight Training Bulletins
, What does a vertical change bar on the outside margin indicate and when are they
deleted? - answerIt is used to highlight the location of revised or deleted information on
a newly published page. With the next revision of the page, the change bars are
deleted.
What is the intended purpose of the Flight Attendant Manual? - answerThe FAM
provides policy and procedural guidance based on a solid safety- based operational
philosophy.
If the used identifies any policy or procedure that might not be consistent with a CFR,
that information must be immediately communicated to the
_____________________________, using the _______________________________
on page i or through the ___________________________. - answerDirector of Inflight
Services
Comment Report
Company Website
WARNING - answerAn instruction about a hazard, if ignored, could result in injury, loss
of aircraft or loss of life.
The _____________ is available and accessible to all departments when performing
their assigned duties. In addition to access the company website, when on duty, Inflight
Services personnel must carry a _____________________________ manual. -
answerCurrent or updated
Flight Attendant Manual
The FAM is revised and maintained in current status by the
_______________________________________ in accordance with the policies and
procedures specified in the Manual Administration Chapter. - answerInflight Scheduling
department.
A ___________ provides amplified information, instruction or emphasis. It call attention
to methods that enable a user to perform a job more easily or wisely. If applied to
consecutive procedural stops, is placed under the topic heading for these steps. -
answerNOTE
CAUTION - answerAn instruction about a hazard. If ignored, could result in damage to
an aircraft component or system. It addresses specific methods and procedures that
must be followed to avoid damage.
Each ________________ contains a summary reflecting important information
regarding the Revision. - answerRevision
The Flight Attendant Manual may be printed locally. In doing so, the company considers
locally printed pages as an _________________________________________. -
answeruncontrolled copy
