ANSWERS (GRADED A+)
Professionalism - ANSWER-The assimilation of nursing skills and knowledge integrated
with dignity and respect for all human beings, incorporating the assumptions and values
of the profession while maintaining accountability and self-awareness
Marcia and Josselson's theory - ANSWER-identity issues first arise in late adolescence
(Identity Diffusion, Foreclosure, Moratorium, and Identity Achieved)
Identity Diffusion (M&J) - ANSWER-lack of interest in commitment
Foreclosure (M&J) - ANSWER-person keeps talking about changing others and not
themselves
Moratorium (M&J) - ANSWER-overwhelming anxiety
Identity Achieved (M&J) - ANSWER-person is reasonably self aware
Crigger and Godfrey's theory - ANSWER-Professional transformation- stair step model
with main ethical traditions
Bandura's Social Learning Theory - ANSWER-Learning occurs when we observe other
people and model their behavior
Mezirow's transformational learning theory - ANSWER-Growth and development are
outcomes of learning
Professional Identity Categories - ANSWER-Doing- consensus
Being- personal view of nurse
Acting Ethically- doing the right thing
Flourishing- developing within the nursing profession
Changing Identities- assimilating to new roles
ANA principles of Professionalism - ANSWER-creates principles and guides to help
create a safe enviornment
Communication - ANSWER-Process of interaction between people where symbols are
used to create, exchange and interpret messages about ideas, emotions, and mind
states
Communication- antecedents - ANSWER--Cognition
-Intact Nervous System
, -Intact Interpretation
-Perceptions
Recommendation (SBAR) - ANSWER--What do you want the patient/prescriber to do?
-What action do you propose?
-What do you need?
Therapeutic communication - ANSWER-Verbal and nonverbal communication
techniques that encourage patients to express their feelings and to achieve a positive
relationship.
Nontherapeutic communication - ANSWER-Communication techniques, both verbal and
nonverbal, that hinder the nurse-patient relationship
Phases of the helping relationship - ANSWER-Orientation phase
Working phase
Termination phase
Orientation Phase of the Helping Relationship - ANSWER-Set the tone, expect your
competence to be tested, closely observe, begin to make inferences and form
judgments, assess the patient's health status, prioritize the patients problems, identify
his or her goals, clarify the patients in your role
Communication- attributes - ANSWER-Encoding and decoding of messages
3 Categories of Communication - ANSWER-Linguistic, paralinguistic, and
metacommunication
Linguistic - ANSWER-VERBAL exchange of messages through spoken words and
written symbols
Paralinguistic - ANSWER-NONVERBAL exchange of symbols such as gestures, eye
contact and facial expressions.
Metacommunication - ANSWER-factors that comprise context of message
Source (encoder) - ANSWER-term used in communication theory to specify the one
who prepares and sends a message to the receiver
Receiver (decoder) - ANSWER-term used in communication theory that specifies the
person or object to which the message is directed
Risk factors for ineffective communication - ANSWER-Factors influencing
communication include
level of development