Fire and Smoke Restoration Exam: 100% Verified Questions &
Answers
Technicians should not decide they will be able to restore a damaged item until they have __________
the item and communicated with the customer - ANSWER:pretest
The restoration company works for the property owner, who is the primary customer. A secondary
customer is the __________ __________ when the property owner is an __________ -
ANSWER:insurance carrier, insured
Smoke and soot particles are visual by-products of __________ __________. - ANSWER:incomplete
combustion
Heat, fuel, and oxygen are the key elements required for __________. - ANSWER:combustions
The particle size range of combustion smoke particles is _____, ______ microns. - ANSWER:.1 , 4
The general categories into which all smoke residues may be places are PAH (Polycyclic Aromatic
Hydrocarbons) and __________. - ANSWER:sout
Both PAH and soot particles have been reported to be ___________ to humans. - ANSWER:carcinogenic
A very difficult smoke odor for technicians to overcome is the __________ __________ odor, also called
"psychological" odor. - ANSWER:heightened awareness
To remove high levels of protein odor from surfaces, ______ __________ is usually required for cleaning
protein residues. - ANSWER:wet cleaning
When burned, this material will provide a thick, heavy black smeary residue. - ANSWER:Synthetic
Factors to consider in determining the degree of smoke contamination throughout a structure are the air
_______ and ________ generated during combustion. - ANSWER:pressure, temperature
The severity of soot contamination increases with a ________ of oxygen and decreases when a
_________ _______ of oxygen is present during the fire. - ANSWER:lack, greater quantity
Some materials and surfaces naturally adsorb more odors than others. The odor control industry refers
to them as "__________ _______" - ANSWER:Natural wicks
During a fire, smoke can carry vaporized oils, which eventually settle to leave an _______ ______ on
surfaces, which is difficult to remove. - ANSWER:oily film
Lighter plastic surfaces subjected to higher temperatures and soot have protentional to _________
irreversibly. - ANSWER:yellow
From a common sense perspective, safety on the job site is the responsibility of _______________. -
ANSWER:everyone
, Safety regulations require companies to prepare a hazardous chemical program, issue appropriate safety
___________ to employees, and provide them with safety _________. - ANSWER:equipment, training
Restorers may obtain the most accurate information about potential chemical safety from: ___________
sheets, labels, and ___________. - ANSWER:safety data , equipment
All restoration chemicals must be kept in properly __________ containers and secured on the job site. -
ANSWER:labeled
Advise the chemically- sensitive customers to not be ______ the affected areas while work is being
performed and ask for their _____ consent of product use. - ANSWER:in, informed
When working for a customer who is chemically _________, there may be need for special air scrubbing,
cleaning agents and deodorizing agents. - ANSWER:sensitive
When working in areas containing loose soot residue, it is highly recommended that restorers use
appropriate _____ air scrubbers and don ______. - ANSWER:HEPA, PPE
___________ and ________ are two commonly found invisible safety hazards to be aware of within
older structures. - ANSWER:Lead, Asbestos
________ is a heavy metal that was commonly incorporated into paint formulations. - ANSWER:Lead
___________ was used in various building materials (siding, roofing, flooring, adhesives) as an insulating
and fire-retarding material. - ANSWER:Asbestos
Toxic materials such as lead and asbestos are most likely to be released from painted surfaces into the air
during sanding and _____________. - ANSWER:Demolition
The most important PPE to wear when working in environment where toxic particles may exist is a
_______ respirator. Engineering controls should also be utilized. - ANSWER:HEPA
If restoration contractors believe a material contains ______ or _____, they should suspend removal and
follow local regulations, which typically includes professional testing. - ANSWER:lead, asbestos
The most important asset a technician can have is proper _________. - ANSWER:Attitude
Customers who witness ____________ performed at the beginning of the project are less likely to
maliciously complain about pre-existing damage and lost items at project completion. -
ANSWER:documentation
The work authorization secures a legal binding agreement between the restorer and the customer with
financial responsibility, which is the ________ or __________ ____________. - ANSWER:insured,
property owner
Safety issues to watch for in a fire-damages structure include hazards and the building's __________
____________. - ANSWER:Structural integrity
Hot air laden with smoke particles is attracted to _________ surfaces such as outside walls, glass and
metallic surfaces. - ANSWER:Cold
Answers
Technicians should not decide they will be able to restore a damaged item until they have __________
the item and communicated with the customer - ANSWER:pretest
The restoration company works for the property owner, who is the primary customer. A secondary
customer is the __________ __________ when the property owner is an __________ -
ANSWER:insurance carrier, insured
Smoke and soot particles are visual by-products of __________ __________. - ANSWER:incomplete
combustion
Heat, fuel, and oxygen are the key elements required for __________. - ANSWER:combustions
The particle size range of combustion smoke particles is _____, ______ microns. - ANSWER:.1 , 4
The general categories into which all smoke residues may be places are PAH (Polycyclic Aromatic
Hydrocarbons) and __________. - ANSWER:sout
Both PAH and soot particles have been reported to be ___________ to humans. - ANSWER:carcinogenic
A very difficult smoke odor for technicians to overcome is the __________ __________ odor, also called
"psychological" odor. - ANSWER:heightened awareness
To remove high levels of protein odor from surfaces, ______ __________ is usually required for cleaning
protein residues. - ANSWER:wet cleaning
When burned, this material will provide a thick, heavy black smeary residue. - ANSWER:Synthetic
Factors to consider in determining the degree of smoke contamination throughout a structure are the air
_______ and ________ generated during combustion. - ANSWER:pressure, temperature
The severity of soot contamination increases with a ________ of oxygen and decreases when a
_________ _______ of oxygen is present during the fire. - ANSWER:lack, greater quantity
Some materials and surfaces naturally adsorb more odors than others. The odor control industry refers
to them as "__________ _______" - ANSWER:Natural wicks
During a fire, smoke can carry vaporized oils, which eventually settle to leave an _______ ______ on
surfaces, which is difficult to remove. - ANSWER:oily film
Lighter plastic surfaces subjected to higher temperatures and soot have protentional to _________
irreversibly. - ANSWER:yellow
From a common sense perspective, safety on the job site is the responsibility of _______________. -
ANSWER:everyone
, Safety regulations require companies to prepare a hazardous chemical program, issue appropriate safety
___________ to employees, and provide them with safety _________. - ANSWER:equipment, training
Restorers may obtain the most accurate information about potential chemical safety from: ___________
sheets, labels, and ___________. - ANSWER:safety data , equipment
All restoration chemicals must be kept in properly __________ containers and secured on the job site. -
ANSWER:labeled
Advise the chemically- sensitive customers to not be ______ the affected areas while work is being
performed and ask for their _____ consent of product use. - ANSWER:in, informed
When working for a customer who is chemically _________, there may be need for special air scrubbing,
cleaning agents and deodorizing agents. - ANSWER:sensitive
When working in areas containing loose soot residue, it is highly recommended that restorers use
appropriate _____ air scrubbers and don ______. - ANSWER:HEPA, PPE
___________ and ________ are two commonly found invisible safety hazards to be aware of within
older structures. - ANSWER:Lead, Asbestos
________ is a heavy metal that was commonly incorporated into paint formulations. - ANSWER:Lead
___________ was used in various building materials (siding, roofing, flooring, adhesives) as an insulating
and fire-retarding material. - ANSWER:Asbestos
Toxic materials such as lead and asbestos are most likely to be released from painted surfaces into the air
during sanding and _____________. - ANSWER:Demolition
The most important PPE to wear when working in environment where toxic particles may exist is a
_______ respirator. Engineering controls should also be utilized. - ANSWER:HEPA
If restoration contractors believe a material contains ______ or _____, they should suspend removal and
follow local regulations, which typically includes professional testing. - ANSWER:lead, asbestos
The most important asset a technician can have is proper _________. - ANSWER:Attitude
Customers who witness ____________ performed at the beginning of the project are less likely to
maliciously complain about pre-existing damage and lost items at project completion. -
ANSWER:documentation
The work authorization secures a legal binding agreement between the restorer and the customer with
financial responsibility, which is the ________ or __________ ____________. - ANSWER:insured,
property owner
Safety issues to watch for in a fire-damages structure include hazards and the building's __________
____________. - ANSWER:Structural integrity
Hot air laden with smoke particles is attracted to _________ surfaces such as outside walls, glass and
metallic surfaces. - ANSWER:Cold
