Answers
Name one of the four principles of odor control:
1. _________________
2. Clean the Source Area
3. Penetration
4. Sealing the Surface - ANSWER:Remove the Source
Name one of the four principles of odor control:
1. Remove the source
2. ___________________
3. Penetration
4. Sealing the Surface - ANSWER:Clean the Source Area
Name one of the four principles of odor control:
1. Remove the Source
2. Clean the Source Area
3. ___________________
4. Sealing the Surface - ANSWER:Penetration
Name one of the four principles of odor control:
1. Remove the Source
2. Clean the Source Area
3. Penetration
4. ____________________ - ANSWER:Sealing the Surface
Technicians should not decide they will be able to restore a damaged item until they have __________
the item and communicated with the customer - ANSWER:pretest
The restoration company works for the property owner, who is the primary customer. A secondary
customer is the Insurance carrier when the property owner is an __________ - ANSWER:insured
The restoration company works for the property owner, who is the primary customer. A secondary
customer is the __________ __________ when the property owner is an insured. - ANSWER:insurance
carrier
, Smoke and soot particles are visual by-products of __________ __________. - ANSWER:incomplete
combustion
Heat, fuel, and oxygen are the key elements required for __________. - ANSWER:combustions
The particle size range of combustion smoke particles is 0.1 to ______ microns. - ANSWER:4
The particle size range of combustion smoke particles is _____ to 4 microns. - ANSWER:0.1
The general categories into which all smoke residues may be places are PAH (Polycyclic Aromatic
Hydrocarbons) and __________. - ANSWER:soot
Both PAH and soot particles have been reported to be ___________ to humans. - ANSWER:carcinogenic
A very difficult smoke odor for technicians to overcome is the __________ __________ odor, also called
"psychological" odor. - ANSWER:heightened awareness
To remove high levels of protein odor from surfaces, ______ __________ is usually required for cleaning
protein residues. - ANSWER:wet cleaning
When burned, this material will provide a thick, heavy black smeary residue. - ANSWER:Synthetic
Factors to consider in determining the degree of smoke contamination throughout a structure are the air
pressure and __________ generated during combustion. - ANSWER:temperature
Factors to consider in determining the degree of smoke contamination throughout a structure are
the_____ _________ and temperature generated during combustion. - ANSWER:air pressure
The severity of soot contamination increases with a __________ of oxygen and decreases when a
greater quanity of oxygen is present during the fire. - ANSWER:lack
The severity of soot contamination increases with a lack of oxygen and decreases when a _________
_________ of oxygen is present during the fire. - ANSWER:greater quantity
Some materials and surfaces naturally adsorb more odors than others. The odor control industry refers
to them as "__________ _______" - ANSWER:Natural wicks
During a fire, smoke can carry vaporized oils, which eventually settle to leave an _______ ______ on
surfaces, which is difficult to remove. - ANSWER:oily film
Lighter plastic surfaces subjected to higher temperatures and soot have protentional to _________
irreversibly. - ANSWER:yellow
From a common sense perspective, safety on the job site is the responsibility of _______________. -
ANSWER:everyone
________________ require companies to prepare a hazardous chemical program, issue appropriate
safety equipment to employees, and provide them with safety training. - ANSWER:OHSA
Restorers may obtain the most accurate information about potential chemical safety from: safety data
sheets, labels, and __________. - ANSWER:equipment