KCS PRACTICES V6 CERTIFICATION EXAM QUESTIONS AND
定义与本质
ANSWERS 2024-2025| GUARANTEED PASS!!
呼吸作用是通过氧化分解有机物（如葡
萄糖）以产生能量的过程。根据是否需
Factors for self-service success - (answer)Findability
要氧气，可分为需氧呼吸和无氧呼吸。
Completeness
1. 生物体中的作用
Access 呼吸作用为各种生命活动（如细
Navigation 胞分裂、物质运输、运动和神经
传递）提供能量支持。
Marketing
• 细胞水平：为合成反应、主动运
输和信号传递提供ATP。
Types of Demand - (answer)Assisted - call in
Self-Service
Communities and Social Media - chat boards, discussion boards (e.g. StackOverflow)
Captures the collective experience of the organization - (answer)KCS article
KCS - (answer)Methodology that focuses on knowledge as a key asset of the organization
KCS seeks to - (answer)Create articles as by product of problem solving
Develop a KB of collective experience to date
Evolve articles based on demand and usage
Recognize - learning, collaboration, sharing, improving
Knowledge - (answer)Information you can use to take action
,Solve Loop Practices - (answer)Improve
定义与本质
Reuse 呼吸作用是通过氧化分解有机物（如葡
Capture 萄糖）以产生能量的过程。根据是否需
要氧气，可分为需氧呼吸和无氧呼吸。
Structure
1. 生物体中的作用
呼吸作用为各种生命活动（如细
胞分裂、物质运输、运动和神经
Evolve Loop Practices - (answer)Performance Assessment
传递）提供能量支持。
Leadership and Communication
• 细胞水平：为合成反应、主动运
Content Health
输和信号传递提供ATP。
Process and Integration
KCS Roles - (answer)Candidate
Contributor
Publisher
Coach
Knowledge Domain Expert (KDE)
Which role has view restrictions? - (answer)Candidate
Which role can publish externally? - (answer)Publisher
Best combination of techniques for picking coaches - (answer)Organization Network Analysis
(ONA) and manager perspective
, Organizational Network Analysis - (answer)Nodes are people, arcs for trust relationships, degree
定义与本质
of trust as weight of the arc
呼吸作用是通过氧化分解有机物（如葡
萄糖）以产生能量的过程。根据是否需
要氧气，可分为需氧呼吸和无氧呼吸。
Productivity of coaching and training vs. just training - (answer)86% improvement vs. just 22%
improvement. 1. 生物体中的作用
呼吸作用为各种生命活动（如细
胞分裂、物质运输、运动和神经
Perspectives in an article - (answer)Requestor (the context)
传递）提供能量支持。
Responder (the experience) • 细胞水平：为合成反应、主动运
Organization (the metadata) 输和信号传递提供ATP。
Types of articles - (answer)Experience-based (80-90)
Evolve loop (rest of 10-20%)
Compliance (rest of 10-20%)
Who owns the content standard? - (answer)Knowledge Workers (not Managers)
Article state fields - (answer)Confidence (Quality) (Status)
Audience
Governance (if needed)
Confidence values - (answer)WIP
Not Validated
Validated
定义与本质
ANSWERS 2024-2025| GUARANTEED PASS!!
呼吸作用是通过氧化分解有机物（如葡
萄糖）以产生能量的过程。根据是否需
Factors for self-service success - (answer)Findability
要氧气，可分为需氧呼吸和无氧呼吸。
Completeness
1. 生物体中的作用
Access 呼吸作用为各种生命活动（如细
Navigation 胞分裂、物质运输、运动和神经
传递）提供能量支持。
Marketing
• 细胞水平：为合成反应、主动运
输和信号传递提供ATP。
Types of Demand - (answer)Assisted - call in
Self-Service
Communities and Social Media - chat boards, discussion boards (e.g. StackOverflow)
Captures the collective experience of the organization - (answer)KCS article
KCS - (answer)Methodology that focuses on knowledge as a key asset of the organization
KCS seeks to - (answer)Create articles as by product of problem solving
Develop a KB of collective experience to date
Evolve articles based on demand and usage
Recognize - learning, collaboration, sharing, improving
Knowledge - (answer)Information you can use to take action
,Solve Loop Practices - (answer)Improve
定义与本质
Reuse 呼吸作用是通过氧化分解有机物（如葡
Capture 萄糖）以产生能量的过程。根据是否需
要氧气，可分为需氧呼吸和无氧呼吸。
Structure
1. 生物体中的作用
呼吸作用为各种生命活动（如细
胞分裂、物质运输、运动和神经
Evolve Loop Practices - (answer)Performance Assessment
传递）提供能量支持。
Leadership and Communication
• 细胞水平：为合成反应、主动运
Content Health
输和信号传递提供ATP。
Process and Integration
KCS Roles - (answer)Candidate
Contributor
Publisher
Coach
Knowledge Domain Expert (KDE)
Which role has view restrictions? - (answer)Candidate
Which role can publish externally? - (answer)Publisher
Best combination of techniques for picking coaches - (answer)Organization Network Analysis
(ONA) and manager perspective
, Organizational Network Analysis - (answer)Nodes are people, arcs for trust relationships, degree
定义与本质
of trust as weight of the arc
呼吸作用是通过氧化分解有机物（如葡
萄糖）以产生能量的过程。根据是否需
要氧气，可分为需氧呼吸和无氧呼吸。
Productivity of coaching and training vs. just training - (answer)86% improvement vs. just 22%
improvement. 1. 生物体中的作用
呼吸作用为各种生命活动（如细
胞分裂、物质运输、运动和神经
Perspectives in an article - (answer)Requestor (the context)
传递）提供能量支持。
Responder (the experience) • 细胞水平：为合成反应、主动运
Organization (the metadata) 输和信号传递提供ATP。
Types of articles - (answer)Experience-based (80-90)
Evolve loop (rest of 10-20%)
Compliance (rest of 10-20%)
Who owns the content standard? - (answer)Knowledge Workers (not Managers)
Article state fields - (answer)Confidence (Quality) (Status)
Audience
Governance (if needed)
Confidence values - (answer)WIP
Not Validated
Validated
