Communications 101 Final Exam: Questions & Answers
Which of the following is the least public form of communication? - ANSWER:intrapersonal
When you look at yourself in the mirror and decide that you need to comb your hair, you are using what
context of communication? - ANSWER:intrapersonal communication
James is at home watching a politically oriented discussion show on cable TV. One of the commentators
is making arguments that are faulty, which makes James very angry. But James cannot express that to
the commentator on TV. James is feeling the frustrations of which context of communication? -
ANSWER:mass context
Public communication is best defined as - ANSWER:the process of using messages to generate meanings
in a situation in which a speaker transmits a message to a number of receivers.
Saying "uh huh" to indicate you understand is using what is classified as a - ANSWER:nonverbal code.
Which term refers to communication between two people? - ANSWER:dyadic communication
Communication begins with the - ANSWER:self
Your role (s) affect your communication - ANSWER:to whom you talk to, how you talk to them, what
language to use, and how you respond to feedback
When you meet someone for the first time, you are forming - ANSWER:a first impression
Which of the following is NOT cited in the book as one of the three reasons differences in perception
occur? - ANSWER:present eating habits
A person groups stimuli into meaningful units during which part of perception? - ANSWER:organization
Which of the following is the best example of selective attention? - ANSWER:She immediately spotted
the guy with the earring who looked so much like someone she had known before
The tendency to fill in missing information to complete an otherwise incomplete figure or statement is
called - ANSWER:closure
Which of the following is NOT a true statement about slang and jargon? - ANSWER:Slang is not
understood or used by most people.
Which of the following is an example of indexing? - ANSWER:My Shih Tzu chews on everything. Does
yours do that as well?
Technical language that has been developed by a professional group is known as - ANSWER:jargon
Which of the following statements about language is FALSE? - ANSWER:The meaning of a word does not
change once it is included in the dictionary
Language that puts down people for being young or old is - ANSWER:ageist language
, Which of the following best typifies the meaning of the Sapir-Whorf hypothesis? - ANSWER:Your
language shapes your perception
Which of the following body movements would most likely be used to indicate liking? - ANSWER:close
proximity
Which type of facial expression will likely receive the most attention? - ANSWER:angry
Two men are arguing at the bar when the smaller one says something unkind about the other's mother.
The bigger fellow glares straight ahead at his opponent. He is using a nonverbal signal that is best
described as being an - ANSWER:affect display
Which of the following statements about distance is FALSE? - ANSWER:Women exhibit discomfort at the
small space they are allowed by others.
As he drove out of the driveway, he saw his wife waving but did not realize that she wanted him to stop
to avoid running over the tricycle. He thought she was just waving good-bye. The problem in this
nonverbal episode is that we - ANSWER:use the same cue to communicate a variety of meanings
As the woman shaded her eyes with her open hand on her brow, she said, "Wow, is it ever bright out
here." The nonverbal cue here is - ANSWER:an illustrator
Listening that is considered active and involves understanding the perspective of another person is
called: - ANSWER:empathic listening
Which of the following is NOT an effective means of using verbal communication when listening? -
ANSWER:Use evaluative, nondescriptive comments
Which two concepts seem most closely related? - ANSWER:egocentrism and personal bias
Which of the following is a limitation of short-term memory? - ANSWER:can only hold five to nine "bits"
of information on average
Children with higher levels of language development are more likely to - ANSWER:have more efficient
working memory
College students spend approximately what proportion of their time listening to others and the mass
media? - ANSWER:50%
Tinnitus is something that would be most likely to affect your - ANSWER:hearing
Which of the following is an example of hearing rather than listening? - ANSWER:The sound of
firecrackers filled the nighttime air
Empathic listening differs from active listening in that - ANSWER:empathic listening adds the goal of
understanding.
Which of the following is essential to demonstrating active listening? - ANSWER:Sit or stand so you are
directly facing the speaker
"You need to remember this because it will be on the quiz." What type of lecture cue is this statement? -
ANSWER:importance