ISCEA CSCA (INTERNATIONAL SUPPLY
CHAIN EDUCATION ALLIANCE
CERTIFIED SUPPLY CHAIN ANALYST
EXAMINATION) SECTIONS 1-8 WITH
COMPLETE SOLUTIONS
Certified - ANSWER-an independent organization attesting to an individual's
qualifications
Supply Chain - ANSWER-all processes and activities to provide a product or service to
a final customer
Analyst - ANSWER-title chosen to encompass all of the possible positions involved in a
supply chain, ranging from level through full performance
Supply chain includes __ stages involved, _____ or _______, in ____ - ANSWER-all,
direct, indirect, fulfilling a customer request
A supply chain includes - ANSWER-manufacturers, suppliers, transporters,
warehouses, retailers, and customers
Within each company, a supply chain includes: - ANSWER-all functions involved in
fulfilling a customer request (product development, marketing, operations, distribution,
finance, customer service)
The ____ is the integral part of the supply chain - ANSWER-customer
A better, or more fitting, name for a supply chain is a - ANSWER-supply network or
supply web
The typical supply chain stages include - ANSWER-customers, retailers, distributors,
manufactures, and suppliers (moving downstream)
Though supply chain include the movement of products, it also includes the movement
of _______ in both directions - ANSWER-information & funds
It is good to have information flowing in ___ directions, but you really want products to
flow ____ and funds to flow _____ - ANSWER-both, downstream, upstream
,Products could move back upstream for - ANSWER-re manufacturing or defective
products
Cash to cash - ANSWER-is a measure of the time between when we pay our suppliers
and when we collect from our customers
During the time between when you are pay your suppliers and the time you get paid by
your customers, you are accruing - ANSWER-inventory and operating costs
Cash to cash cycle time - ANSWER-calculates the time operating capital (cash) is out of
reach for use by your business
The speedier your cash to cash cycle, - ANSWER-the fewer days your cash is
unavailable for use in propelling your value stream
A good cash to cash cycle can help you - ANSWER-see if you are operating "lean"
regarding cash and has been associated with improved earnings per share
Information (in a supply chain): - ANSWER-production schedules, promotions planned,
delivery status, forecasts, order status
All information traveling through a supply chain needs to be - ANSWER-as accurate as
possible, timely, complete, relevant, and accessible to those who need it
Your choice of a competitive, and in turn, supply chain strategy affects the - ANSWER-
logistics drivers, which, in turn, affect the cross functional drivers
Focusing on efficiency requires - ANSWER-seeking economies of scale by ways of
large production runs, usually concentrated in centralized facilities. Results in high
volumes of numbers of standard products and leads to limited choices of lower cost
products
Focusing on responsiveness requires - ANSWER-focuses on production runs of a
greater variety of products and even custom products. Requires frequent change overs,
spread out over multiple manufacturing and distribution facilities. This quick response of
a greater variety of products comes at a greater cost
The best competitive, and in turn, supply chain strategy is determined by - ANSWER-
what your target market is willing to pay for
Competitive strategy drives - ANSWER-supply chain strategy
Products in a supply chain: - ANSWER-finished goods, components, specialized
operations, defective goods; all goods and services we offer our customers
,Funds in a supply chain - ANSWER-payment, volume discounts, rebates, surcharges,
etc
Supply chains have been used for centuries, most notably - ANSWER-the Silk road
used between the 2nd and 5th centuries, which was replaced by ships that could carry
more
The objective of a supply chain is to - ANSWER-maximize the overall value generated
You should work to not only maximize the value for - ANSWER-your organization, but
all organizations in the chain from initial supplier to customer
Value (supply chain surplus) - ANSWER-difference between what the product is worth
to the customer, and the costs incurred by the chain in providing the product
Profitability - ANSWER-revenue generated by the chain in providing the product
Profit = - ANSWER-revenue - cost
The underlying goal of any business is to - ANSWER-make money
Where are supply chain costs represented on the income statement? - ANSWER-Cost
of sales (COGS), direct operating expenses, and indirect expenses which are
necessary to support supply chain activities
Where are supply chain represent assets and liabilities on the balance sheet? -
ANSWER-Current Assets -> Accounts receivable (money customers owe us), inventory,
and on hand cash
Current Liabilities -> accounts payable (money we owe suppliers)
Equity, loans, retained earnings, taxes and other short term debt are all impacted by
choices made in managing the supply chain
Supply chain managers play a key role in simultaneously increasing - ANSWER-net
profit, return on assets/investment, and operational cash flow
Net Profit (NP): - ANSWER-revenue - expenses
Return on Assets/Investments (ROA or ROI): - ANSWER-Net income/assets deployed
Operational cash flow (CF): - ANSWER-Cash income - cash expenses
The degree to which you can reduces expenses - ANSWER-allows a larger share of
revenue to contribute to net profit
Increased throughput - ANSWER-benefits net profit
, Other design characteristics are - ANSWER-quality, dependability, durability, ease of
use, aftermarket support, and reputation
It is actually quite difficult to - ANSWER-maintain a strong competitive advantage
Consistency and support between ___, ___, and ___ is very important - ANSWER-
competitive strategy, supply chain strategy, and other functional strageies
Product stages - ANSWER-New product development, then marketing/sales introduce
it, then operation has to produce it, distribution delivers it and services support it
_______ are all functional areas that are directly involved in support of the - ANSWER-
Finance, accounting, IT, HR
Decreased inventory - ANSWER-benefits ROA or ROI
Decreased operating expenses - ANSWER-helps cash flow
Throughput is - ANSWER-the name of the game
Cash to Cash = - ANSWER-days locked up in inventory + days cash is locked up in
receivables - days cash free because business has not paid its bills (Note: you want this
low or lower!)
A 105 day vs a 30 day cash cycle could look like - ANSWER-90 days inventory + 45
days receivables - 30 days payable
45 days inventory + 30 days receivables - 45 days payable
What is an aspect of the cash to cash cycle you can control? - ANSWER-Inventory,
which is reducing inventory
Sources of supply chain revenue: - ANSWER-the customer, information, recycling
Sources of supply chain cost: - ANSWER-flows of information, products, or funds
between stages of the supply chain
The _____ is the primary source of all supply chain revenue - ANSWER-end customer
Competitive strategy - ANSWER-the plan to utilize the products or services or an
organization to 'delight' the demands or needs of customers or customer segments
The supply chain strategy must be - ANSWER-in agreement with the competitive
strategy
CHAIN EDUCATION ALLIANCE
CERTIFIED SUPPLY CHAIN ANALYST
EXAMINATION) SECTIONS 1-8 WITH
COMPLETE SOLUTIONS
Certified - ANSWER-an independent organization attesting to an individual's
qualifications
Supply Chain - ANSWER-all processes and activities to provide a product or service to
a final customer
Analyst - ANSWER-title chosen to encompass all of the possible positions involved in a
supply chain, ranging from level through full performance
Supply chain includes __ stages involved, _____ or _______, in ____ - ANSWER-all,
direct, indirect, fulfilling a customer request
A supply chain includes - ANSWER-manufacturers, suppliers, transporters,
warehouses, retailers, and customers
Within each company, a supply chain includes: - ANSWER-all functions involved in
fulfilling a customer request (product development, marketing, operations, distribution,
finance, customer service)
The ____ is the integral part of the supply chain - ANSWER-customer
A better, or more fitting, name for a supply chain is a - ANSWER-supply network or
supply web
The typical supply chain stages include - ANSWER-customers, retailers, distributors,
manufactures, and suppliers (moving downstream)
Though supply chain include the movement of products, it also includes the movement
of _______ in both directions - ANSWER-information & funds
It is good to have information flowing in ___ directions, but you really want products to
flow ____ and funds to flow _____ - ANSWER-both, downstream, upstream
,Products could move back upstream for - ANSWER-re manufacturing or defective
products
Cash to cash - ANSWER-is a measure of the time between when we pay our suppliers
and when we collect from our customers
During the time between when you are pay your suppliers and the time you get paid by
your customers, you are accruing - ANSWER-inventory and operating costs
Cash to cash cycle time - ANSWER-calculates the time operating capital (cash) is out of
reach for use by your business
The speedier your cash to cash cycle, - ANSWER-the fewer days your cash is
unavailable for use in propelling your value stream
A good cash to cash cycle can help you - ANSWER-see if you are operating "lean"
regarding cash and has been associated with improved earnings per share
Information (in a supply chain): - ANSWER-production schedules, promotions planned,
delivery status, forecasts, order status
All information traveling through a supply chain needs to be - ANSWER-as accurate as
possible, timely, complete, relevant, and accessible to those who need it
Your choice of a competitive, and in turn, supply chain strategy affects the - ANSWER-
logistics drivers, which, in turn, affect the cross functional drivers
Focusing on efficiency requires - ANSWER-seeking economies of scale by ways of
large production runs, usually concentrated in centralized facilities. Results in high
volumes of numbers of standard products and leads to limited choices of lower cost
products
Focusing on responsiveness requires - ANSWER-focuses on production runs of a
greater variety of products and even custom products. Requires frequent change overs,
spread out over multiple manufacturing and distribution facilities. This quick response of
a greater variety of products comes at a greater cost
The best competitive, and in turn, supply chain strategy is determined by - ANSWER-
what your target market is willing to pay for
Competitive strategy drives - ANSWER-supply chain strategy
Products in a supply chain: - ANSWER-finished goods, components, specialized
operations, defective goods; all goods and services we offer our customers
,Funds in a supply chain - ANSWER-payment, volume discounts, rebates, surcharges,
etc
Supply chains have been used for centuries, most notably - ANSWER-the Silk road
used between the 2nd and 5th centuries, which was replaced by ships that could carry
more
The objective of a supply chain is to - ANSWER-maximize the overall value generated
You should work to not only maximize the value for - ANSWER-your organization, but
all organizations in the chain from initial supplier to customer
Value (supply chain surplus) - ANSWER-difference between what the product is worth
to the customer, and the costs incurred by the chain in providing the product
Profitability - ANSWER-revenue generated by the chain in providing the product
Profit = - ANSWER-revenue - cost
The underlying goal of any business is to - ANSWER-make money
Where are supply chain costs represented on the income statement? - ANSWER-Cost
of sales (COGS), direct operating expenses, and indirect expenses which are
necessary to support supply chain activities
Where are supply chain represent assets and liabilities on the balance sheet? -
ANSWER-Current Assets -> Accounts receivable (money customers owe us), inventory,
and on hand cash
Current Liabilities -> accounts payable (money we owe suppliers)
Equity, loans, retained earnings, taxes and other short term debt are all impacted by
choices made in managing the supply chain
Supply chain managers play a key role in simultaneously increasing - ANSWER-net
profit, return on assets/investment, and operational cash flow
Net Profit (NP): - ANSWER-revenue - expenses
Return on Assets/Investments (ROA or ROI): - ANSWER-Net income/assets deployed
Operational cash flow (CF): - ANSWER-Cash income - cash expenses
The degree to which you can reduces expenses - ANSWER-allows a larger share of
revenue to contribute to net profit
Increased throughput - ANSWER-benefits net profit
, Other design characteristics are - ANSWER-quality, dependability, durability, ease of
use, aftermarket support, and reputation
It is actually quite difficult to - ANSWER-maintain a strong competitive advantage
Consistency and support between ___, ___, and ___ is very important - ANSWER-
competitive strategy, supply chain strategy, and other functional strageies
Product stages - ANSWER-New product development, then marketing/sales introduce
it, then operation has to produce it, distribution delivers it and services support it
_______ are all functional areas that are directly involved in support of the - ANSWER-
Finance, accounting, IT, HR
Decreased inventory - ANSWER-benefits ROA or ROI
Decreased operating expenses - ANSWER-helps cash flow
Throughput is - ANSWER-the name of the game
Cash to Cash = - ANSWER-days locked up in inventory + days cash is locked up in
receivables - days cash free because business has not paid its bills (Note: you want this
low or lower!)
A 105 day vs a 30 day cash cycle could look like - ANSWER-90 days inventory + 45
days receivables - 30 days payable
45 days inventory + 30 days receivables - 45 days payable
What is an aspect of the cash to cash cycle you can control? - ANSWER-Inventory,
which is reducing inventory
Sources of supply chain revenue: - ANSWER-the customer, information, recycling
Sources of supply chain cost: - ANSWER-flows of information, products, or funds
between stages of the supply chain
The _____ is the primary source of all supply chain revenue - ANSWER-end customer
Competitive strategy - ANSWER-the plan to utilize the products or services or an
organization to 'delight' the demands or needs of customers or customer segments
The supply chain strategy must be - ANSWER-in agreement with the competitive
strategy
