OPERATOR LICENSE 200
QUESTIONS WITH ANSWERS 2024
UPDATED
T/F: Operators have a responsibility to provide drinking water that meets Federal and
State Standards - CORRECT ANSWER>>>>True
T/F: Water must be disinfected, delivered at inadequate pressure and be ample in
quantity - CORRECT ANSWER>>>>False (True if adequate instead of inadequate)
T/F: Utility employees should guard the water supply and facilities from contamination,
public tours, and even terrorism - CORRECT ANSWER>>>>False
T/F: The state requires bacteriological sample results to be kept 2 years. - CORRECT
ANSWER>>>>False (True if 5 years)
T/F: The state requires chemical analysis to be kept at least 10 years. - CORRECT
ANSWER>>>>True
T/F: The EPA requires a water system to keep a copy of each consumer confidence
report at least 5 years. - CORRECT ANSWER>>>>True
T/F: A public water system provides the public with piped water for human consumption,
serves at least 15 service connections and regularly serves at least 25 individuals daily
at least 60 days out of the year - CORRECT ANSWER>>>>True
The water utility field touches everyone because...
A)water used for recreation
B)water used for agriculture
C)water used for industry
D)water is essential to life and health - CORRECT ANSWER>>>>D)water essential to
life and health
Thew water utility employee should remember customers are entitled to...
A)courteous treatment
B)abuse public servants
C)always be right
D)answers to questions about water
E)A&D - CORRECT ANSWER>>>>E
Public systems utilizing ground water serving less than ___ connections on purchase
treated water only are not required to compile ___ reports.
,A)50, yearly
B) 150, yearly
C) 50, monthly
D) 100, monthly - CORRECT ANSWER>>>>D
Job training for water utility operators is available through the...
A)American Water Works Association
B)TX Water Utilities Association
C)TX Engineering Extension Service
D)all listed - CORRECT ANSWER>>>>D
In TX, water operator license is administered by the...
A)EPA
B)TNRCC -- TCEQ
C)AWWA
D)TWUA - CORRECT ANSWER>>>>B
All pubic water systems are required to employ certified operators even if the system
only ___ treated water bought from another source.
A)Chlorites
B)Sells
C)Redistributes
D)Stores - CORRECT ANSWER>>>>C
Public water systems include cities, municipal utility districts, rural water supply
corporations, mobile home parts, and ___.
A)private wells
B)campgrounds
C)public pools
D)public lakes - CORRECT ANSWER>>>>B
Examples of community water systems include...
A)municipalities
B)municipal utility districts
C)rural water supply corporations
D)mobile home packs
E)all the above - CORRECT ANSWER>>>>E
A federal agency impacting the water utility industry is the...
A)TNRCC
B)EPA
C)AWWA
D)TWUA - CORRECT ANSWER>>>>B
The most important federal law impacting the water utility industry is the ...
A)water resources development act
, b)federal water pollution control act
c)hazard communication act
d)safe drinking water act - CORRECT ANSWER>>>>D
The 4 national safety and quality standards for drinking water covered in the Safe
Drinking Water Act are physical, chemical, ___, and radiological
A)mineral
B)thermal
C)bacteriological
D)mathematical - CORRECT ANSWER>>>>C
The state agency that regulates drinking water in TX and administers federal Safe
Drinking Water Act is the ...
A)TNRCC -- TCEQ
B)DPS
C)PUC
D)TDH - CORRECT ANSWER>>>>A
Required notification by the water system to the TNRCC includes change or alteration
of the system, a new facility to be built and water supply ___.
A) rate increases
B) health hazards
C) bond elections
D) bid proposals - CORRECT ANSWER>>>>B
Some regional and local agencies impacting the water utility industry are municipal
utility districts, rural water supply corporations, drainage districts, ________,
groundwater conservation districts, and subsidence districts.
A)school districts
B)postal distrcits
C)real estate agencies
D)river authorities - CORRECT ANSWER>>>>D
T/F: Public relations (PR) is the relationship between you, the water utility employee,
and the mayor. - CORRECT ANSWER>>>>F
T/F: The keys to good customer relations are 1) everything the utility does is PR, 2)
customers are entitled to courteous treatment, 3) every employee is a PR person -
CORRECT ANSWER>>>>True
T/F: Meter readers are the persons with whom customers have the least contact. -
CORRECT ANSWER>>>>False
T/F: Meter readers can be ambassadors of goodwill. - CORRECT ANSWER>>>>True