CS 1032 Ch 10 questions with 100%
correct answers
5 basic ways for acquiring software applications - correct answer ✔✔1. Buy it and use it as is
2. Buy it and customize it
most common way for companies
3. Rent or lease it
companies needed short term use
4. Build it yourself
5. Outsource it
find someone else to make what u need
this is not the same as getting new information system
make sure it can integrate into company and cost required to do so
IT Operations and IT Services - correct answer ✔✔Service, maintenance, protection, and management of
IT infrastructure
(i.e. production systems, networks, and databases)
IT projects - correct answer ✔✔Renewal and adaptation of IT infrastructure
Information Technology Infrastructure Library(ITIL) - correct answer ✔✔well-recognized collection of
books that provide a framework of best-practice approaches to IT operations
Internal Website - correct answer ✔✔may include frequently asked questions (FAQ), web-based forms
for requesting services, and some web-based applications that help support tasks
Public website - correct answer ✔✔provides support for external customers, such as FAQ, customer
support information, and company contact information
correct answers
5 basic ways for acquiring software applications - correct answer ✔✔1. Buy it and use it as is
2. Buy it and customize it
most common way for companies
3. Rent or lease it
companies needed short term use
4. Build it yourself
5. Outsource it
find someone else to make what u need
this is not the same as getting new information system
make sure it can integrate into company and cost required to do so
IT Operations and IT Services - correct answer ✔✔Service, maintenance, protection, and management of
IT infrastructure
(i.e. production systems, networks, and databases)
IT projects - correct answer ✔✔Renewal and adaptation of IT infrastructure
Information Technology Infrastructure Library(ITIL) - correct answer ✔✔well-recognized collection of
books that provide a framework of best-practice approaches to IT operations
Internal Website - correct answer ✔✔may include frequently asked questions (FAQ), web-based forms
for requesting services, and some web-based applications that help support tasks
Public website - correct answer ✔✔provides support for external customers, such as FAQ, customer
support information, and company contact information
