EMD Certification Questions &
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When using Protocol 22, which of the following body parts is considered
PERIPHERAL?
A. abdomen
B. upper leg
C. hand
D. head
✓ C. hand
Which of the following is the best definition for "repetitive persistence"?
A. A calming technique in which the calltaker repeats a phrase verbatim
using a firm but caring tone. The phrase should contain both an action and a
reason for the action.
B. A calming technique in which the calltaker repeats a phrase verbatim
using a firm but caring tone. The phrase includes the caller's name or title and
assurance that help is on the way.
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C. A calming technique in which the calltaker repeats each answer provided
by the caller verbatim using a firm but caring tone.
D. A calming technique in which the calltaker repeats the caller's name or
title verbatim using a firm but caring tone.
✓ A. A calming technique in which the calltaker repeats a phrase
verbatim using a firm but caring tone. The phrase should contact both
and action and a reason for the action.
What is the most appropriate Chief Complaint Protocol to use when the
complaint description is a breathing related tracheostomy (trach or stoma)
problem in a conscious patient?
A. 6: Breathing Problems
B. 11: Choking
C. 19: Heart Problems/A.I.C.D.
D. 26: Sick Person (specific diagnosis)
✓ A. 6: Breathing Problems
What is the most appropriate Chief Complaint Protocol to use when the caller
is reporting autonomic dysreflexia/hyperreflexia?
A. 1: Abdominal Pain/Problems
B. 26: Sick Person (Specific Diagnosis)
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