HRM Exam 3 Chapters 9,11,12,13 ACTUAL
Questions And CORRECT Answers
training - CORRECT ANSWER - a planned effort to help employees learn job-related
knowledge, skills, and attitudes
knowledge - CORRECT ANSWER - memory of facts and principles
skill - CORRECT ANSWER - proficiency at performing a particular act
attitude - CORRECT ANSWER - an evaluative reaction to particular categories of people,
issues, objects, or events
learning - CORRECT ANSWER - a change in knowledge, skill, or attitude that results
from experience
informal learning methods - CORRECT ANSWER - natural learning that is neither
planned nor organized
transfer of training - CORRECT ANSWER - application on the job of knowledge, skills,
or attitudes learning in training
traditional model of instructional design - CORRECT ANSWER - a process used to create
training programs in which needs assessment is followed by design and delivery and then by
evaluation
rapid model of instructional design - CORRECT ANSWER - a process used to create
training programs in which assessment, design and delivery, and evaluation overlap in time
,needs assessment - CORRECT ANSWER - a process for determining what training to
offer and who should be trained
proactive needs assessment - CORRECT ANSWER - a systematic process for determining
and prioritizing the training programs to be developed and delivered by an organization
organization analysis - CORRECT ANSWER - a process used to identity characteristics of
the organizational environment that will influence the effectiveness of training
training climate - CORRECT ANSWER - environmental factors that support training,
including policies, rewards, and what attitudes and actions of management and coworkers
task analysis - CORRECT ANSWER - a process used to describe the work activities of
employees, including the knowledge and skill required to complete those activities
person analysis - CORRECT ANSWER - a process used to identify who needs training
and what characteristics of those individuals will influence the effectiveness of training
reactive needs assessment - CORRECT ANSWER - a problem-solving process used to
determine whether training is necessary to fix a specific performance problem and ,if training in
necessary, what training should be delivered
problem definition - CORRECT ANSWER - the gap between desired and actual
performance
casual analysis - CORRECT ANSWER - a process used to determine the underlying
causes of a performance problem
learning objective - CORRECT ANSWER - the individual learning outcome sought by
training
, organizational objective - CORRECT ANSWER - the organization result sought by
training
training vendors - CORRECT ANSWER - organizations that sell existing training
programs or services to develop and deliver training programs
training methods - CORRECT ANSWER - how training content is organizaed and
structured for the learner
training media - CORRECT ANSWER - how training content and the associated methods
are delivered to the learner
e-learning - CORRECT ANSWER - training delivered through computers and network
technology
behavioral contract - CORRECT ANSWER - an agreement that specifies what the trainee
and his or her manager will do to ensure training is effective
relapse prevention training - CORRECT ANSWER - a transfer enhancement activity that
helps prepare trainees to overcome obstacles to using trained behaviors on the job
opportunity to perform - CORRECT ANSWER - allowing employees a chance to use the
skills they learned in training back on the job
training effectiveness - CORRECT ANSWER - the extent to which trainees and their
organizations benefit as intended from training
training efficiency - CORRECT ANSWER - the extent to which the benefits of training
exceed the costs of developing and delivering training
Questions And CORRECT Answers
training - CORRECT ANSWER - a planned effort to help employees learn job-related
knowledge, skills, and attitudes
knowledge - CORRECT ANSWER - memory of facts and principles
skill - CORRECT ANSWER - proficiency at performing a particular act
attitude - CORRECT ANSWER - an evaluative reaction to particular categories of people,
issues, objects, or events
learning - CORRECT ANSWER - a change in knowledge, skill, or attitude that results
from experience
informal learning methods - CORRECT ANSWER - natural learning that is neither
planned nor organized
transfer of training - CORRECT ANSWER - application on the job of knowledge, skills,
or attitudes learning in training
traditional model of instructional design - CORRECT ANSWER - a process used to create
training programs in which needs assessment is followed by design and delivery and then by
evaluation
rapid model of instructional design - CORRECT ANSWER - a process used to create
training programs in which assessment, design and delivery, and evaluation overlap in time
,needs assessment - CORRECT ANSWER - a process for determining what training to
offer and who should be trained
proactive needs assessment - CORRECT ANSWER - a systematic process for determining
and prioritizing the training programs to be developed and delivered by an organization
organization analysis - CORRECT ANSWER - a process used to identity characteristics of
the organizational environment that will influence the effectiveness of training
training climate - CORRECT ANSWER - environmental factors that support training,
including policies, rewards, and what attitudes and actions of management and coworkers
task analysis - CORRECT ANSWER - a process used to describe the work activities of
employees, including the knowledge and skill required to complete those activities
person analysis - CORRECT ANSWER - a process used to identify who needs training
and what characteristics of those individuals will influence the effectiveness of training
reactive needs assessment - CORRECT ANSWER - a problem-solving process used to
determine whether training is necessary to fix a specific performance problem and ,if training in
necessary, what training should be delivered
problem definition - CORRECT ANSWER - the gap between desired and actual
performance
casual analysis - CORRECT ANSWER - a process used to determine the underlying
causes of a performance problem
learning objective - CORRECT ANSWER - the individual learning outcome sought by
training
, organizational objective - CORRECT ANSWER - the organization result sought by
training
training vendors - CORRECT ANSWER - organizations that sell existing training
programs or services to develop and deliver training programs
training methods - CORRECT ANSWER - how training content is organizaed and
structured for the learner
training media - CORRECT ANSWER - how training content and the associated methods
are delivered to the learner
e-learning - CORRECT ANSWER - training delivered through computers and network
technology
behavioral contract - CORRECT ANSWER - an agreement that specifies what the trainee
and his or her manager will do to ensure training is effective
relapse prevention training - CORRECT ANSWER - a transfer enhancement activity that
helps prepare trainees to overcome obstacles to using trained behaviors on the job
opportunity to perform - CORRECT ANSWER - allowing employees a chance to use the
skills they learned in training back on the job
training effectiveness - CORRECT ANSWER - the extent to which trainees and their
organizations benefit as intended from training
training efficiency - CORRECT ANSWER - the extent to which the benefits of training
exceed the costs of developing and delivering training
