CPI Instructor Training ACTUAL
Questions And CORRECT Answers
Crisis Development/Behavior Level 1 - CORRECT ANSWER - Anxiety
Crisis Development/Behavior Level 1 Staff Response - CORRECT ANSWER -
Supportive
Crisis Development/Behavior Level 2 - CORRECT ANSWER - Defensive
Crisis Development/Behavior Level 2 Staff Response - CORRECT ANSWER - Directive
Crisis Development/Behavior Level 3 - CORRECT ANSWER - Acting Out Person
Crisis Development/Behavior Level 3 Staff Response - CORRECT ANSWER - Non-
violent Physical Crisis Intervention
Crisis Development/Behavior Level 4 - CORRECT ANSWER - Tension Reduction
Crisis Development/Behavior Level 4 Staff Response - CORRECT ANSWER -
Therapeutic Rapport
Proxemics - CORRECT ANSWER - The invisible area surrounding a person - considered
an extension of self
Kinesics - CORRECT ANSWER - The nonverbal message transmitted through posture
and motion. Such as facial expressions, gestures, posture, and movement.
Reasons for using the CPI supportive stance (3) - CORRECT ANSWER - 1. Safety
, 2. Escape route
3. Communicate respect, less challenging and threatening.
Paraverbal Communication - CORRECT ANSWER - The vocal parts of speech excluding
the actual words.
3 parts of para verbal communication - CORRECT ANSWER - Total voice control= tone,
volume, and cadence
Verbal escalation continuum, part 1. - CORRECT ANSWER - Questioning
Verbal escalation continuum, part 1. Intervention - CORRECT ANSWER - Information
seeking- rational answers
Challenging behavior - ignore challenge, not the person, and set limits
Verbal escalation continuum, part 2 - CORRECT ANSWER - Refusal
Verbal escalation continuum, part 2 Intervetion - CORRECT ANSWER - Set limits and
give options
Verbal escalation continuum, part 3 - CORRECT ANSWER - Release
Verbal escalation continuum, part 3 Intervention - CORRECT ANSWER - Allow for
release if safe, remove student, audience, or trigger
Verbal escalation continuum, part 4 - CORRECT ANSWER - Intimidation (verbal or
physical)
Questions And CORRECT Answers
Crisis Development/Behavior Level 1 - CORRECT ANSWER - Anxiety
Crisis Development/Behavior Level 1 Staff Response - CORRECT ANSWER -
Supportive
Crisis Development/Behavior Level 2 - CORRECT ANSWER - Defensive
Crisis Development/Behavior Level 2 Staff Response - CORRECT ANSWER - Directive
Crisis Development/Behavior Level 3 - CORRECT ANSWER - Acting Out Person
Crisis Development/Behavior Level 3 Staff Response - CORRECT ANSWER - Non-
violent Physical Crisis Intervention
Crisis Development/Behavior Level 4 - CORRECT ANSWER - Tension Reduction
Crisis Development/Behavior Level 4 Staff Response - CORRECT ANSWER -
Therapeutic Rapport
Proxemics - CORRECT ANSWER - The invisible area surrounding a person - considered
an extension of self
Kinesics - CORRECT ANSWER - The nonverbal message transmitted through posture
and motion. Such as facial expressions, gestures, posture, and movement.
Reasons for using the CPI supportive stance (3) - CORRECT ANSWER - 1. Safety
, 2. Escape route
3. Communicate respect, less challenging and threatening.
Paraverbal Communication - CORRECT ANSWER - The vocal parts of speech excluding
the actual words.
3 parts of para verbal communication - CORRECT ANSWER - Total voice control= tone,
volume, and cadence
Verbal escalation continuum, part 1. - CORRECT ANSWER - Questioning
Verbal escalation continuum, part 1. Intervention - CORRECT ANSWER - Information
seeking- rational answers
Challenging behavior - ignore challenge, not the person, and set limits
Verbal escalation continuum, part 2 - CORRECT ANSWER - Refusal
Verbal escalation continuum, part 2 Intervetion - CORRECT ANSWER - Set limits and
give options
Verbal escalation continuum, part 3 - CORRECT ANSWER - Release
Verbal escalation continuum, part 3 Intervention - CORRECT ANSWER - Allow for
release if safe, remove student, audience, or trigger
Verbal escalation continuum, part 4 - CORRECT ANSWER - Intimidation (verbal or
physical)
