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November 22, 2024
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Chapter 14: Supply Chain Technology – Managing Information Flow

Supply chain management:

- the art and science of integrating the flows of products, information and financials through
the entire supply pipeline from the supplier’s supplier to the customer’s customer.
4 flows:
- products/services flow
- information flow
- financial/cash flow
- demand flow




Supply chain decision:

Planning and Execution funnel/horizon:

, Information requirements:

- Store inventory decisions are based on point-of-sale data
- Carrier selection is driven by delivery service goals
- Production schedules are derived from forecasts


 Information connects the extended supply chain, providing cross ‐chain insights regarding
demand, customer orders, delivery status, inventory stock levels, and production schedules


Three principles supply chain information requirements:
- Meet quality standards to support fact-based decision-making
- Support multidirectional flows
- Provide decision support




- Information is the lifeline of business, driving effective decisions and actions, especially
critical to supply chain managers because their direct line of sight to supply chain processes
is very limited.
- A wide variety of information is needed for a supply chain to perform as anticipated
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