Trompenaars and Hampden-Turner - ANSWER
Balanced scorecard - ANSWER a combination of performance
measures directed toward the company's long and short term
goals and used as the basis for awarding incentive pay. help
support a clear line of sight from strategic goals to strategic
performance.
RIF and restructure considerations - ANSWER Structural,
technological, financial, and legal issues
Consultation competency - ANSWER The ability to provide
guidance to organizational stakeholders.
Due Process - ANSWER fair treatment through the normal
judicial system, especially as a citizen's entitlement. laws are to
be enforced only through accepted, codified procedures. It treats
every individual according to the same terms and conditions of
the relevant law
Benefit needs assessment - ANSWER The purpose of a needs
assessment is to decide on a benefits package that will:
-Match the overall organizational strategies
-Support the organization's mission an vision
-meet employee needs
, Histogram - ANSWER a bar graph depicting a frequency
distribution
cause and effect diagram - ANSWER A decomposition
technique that helps trace an undesirable effect back to its root
cause.
scatter diagram - ANSWER a graph that shows the degree and
direction of relationship between two variables
input, process, output - ANSWER Describes the structure of an
information processing program or other process. It is the most
basic structure for describing a process.
Workforce Analysis Process - ANSWER Supply Analysis,
Demand Analysis, Gap Analysis, Solution Analysis
CSR Maturity Curve - ANSWER compliance (tactical response),
integration (integrated into reg functioning of bus) and
transformation (orgs have redefined themselves, their brand to
reflect a commitment to CSR
authoritative leader - ANSWER inspires employees to follow a
vision, facilitates change, and creates a strongly positive
performance climate
Best of Breed Approach - ANSWER The best-of-breed approach
combines modules from various vendors to create an information
system that better meets an organization's needs than a standard
ERP system.
Burlington Industries, Inc. v. Ellerth - ANSWER U.S. court ruling
that distinguished between supervisor harassment that results in
tangible employment action and supervisor harassment that does
not.
, Faragher v. City of Boca Raton - ANSWER U.S. court ruling that
distinguished between supervisor harassment that results in
tangible employment action and supervisor harassment that does
not.
Lechmere, Inc. v. NLRB - ANSWER 1992 case in which the U.S.
Supreme Court ruled that an employer cannot be compelled to
allow nonemployee organizers onto the business property.
Ledbetter v. Goodyear Tire and Rubber Company - ANSWER
2007 case in which the U.S. Supreme Court ruled that claims of
sex discrimination in pay under Title VII were not timely because
discrimination charges were not filed with the EEOC within the
required 180-day time frame.
Dedicated HR - ANSWER HR structural alternative that allows
organizations with different strategies in multiple units to apply HR
expertise to each unit's specific strategic needs.
ADDIE model - ANSWER Analysis
Design
Development
Implementation
Evaluation
Balanced scorecard - ANSWER Performance management tool
that depicts an organization's overall performance, as measured
against goals, lagging indicators, and leading indicators.
coercive leadership - ANSWER leader imposes vision or solution
on the team and demands team follow directive. effective during
crisis for immediate and clear action. ineffective at other times
when it can damage employees sense of ownership in their work
and motivation.