Questions And Answers
What are the 6 characteristics of a good listener? 1. Looks at me while I am speaking
2. Clarifies what I am saying
3. Repeats some of the things I say
4. Reacts responsively with a nod of the head, a smile, or a frown.
5. Pays close attention
6. Doesn't interrupt me
What are the 3 components of Communication? 1. Verbal - the words we choose
2. Paraverbal - how we say the words
3. Non-Verbal - our body language
, Interviews and Interrogations GPSTC
Questions And Answers
What is the percentages on how we communicate? Verbal: 7%
Paraverbal: 38%
Non verbal: 55%
What is the purpose of Interviews and Interrogations? To find the truth
What is the potential for error in eye-witness identifications? 45-60% of all eye-witness
accounts are wrong.
What is the relationship of Recall and Speech? Recall Rate 500 wpm
Speech Rate 120 wpm
Lie Rate 60 wpm (MAX)