NR222 COMMUNICATION BASICS
QUESTIONS AND ANSWERS 100%
CORRECT
What is the most important characteristic of small group communication?
1. Positive self-talk
2. Express feelings and exchange ideas
3. Organized and concise
4. Secure messaging technology - ANSWER-3
Which are aspects of nonverbal communication? Select all that apply.
1. Appearance
2. Sounds
3. Eye contact
4. Relevance
5. Intonation
6. Gestures
7. Timing
8. Personal space - ANSWER-1, 2, 3, 6, 8
What are the reasons for effective communication in healthcare? Select all that apply.
1. Reduces errors
2. Meets legal standards
3. Increases client satisfaction
4. Meets clinical standards of care
5. Improves client outcomes - ANSWER-1, 2, 3, 4, 5
Nurses use communication throughout the nursing process. Place the communication
statements in the correct order based on the nursing process.
1. The nurse analyzes the client's responses and determines that the client is afraid to
have surgery.
2. The nurse asks the client if they have any questions.
3. The nurse asks the client if they have had any past surgeries.
4. The nurse talks with the client to establish mutual goals.
5. The nurse teaches the client about the pain management plan after surgery. -
ANSWER-3, 1, 4, 5, 2
The nurse is caring for a client who only speaks and reads Spanish. What action should
the nurse take when communicating with this client?
1. Arrange for a family member to provide translation.
2. Ask the client to write down any questions.
3. Ask a colleague who speaks Spanish for assistance.
QUESTIONS AND ANSWERS 100%
CORRECT
What is the most important characteristic of small group communication?
1. Positive self-talk
2. Express feelings and exchange ideas
3. Organized and concise
4. Secure messaging technology - ANSWER-3
Which are aspects of nonverbal communication? Select all that apply.
1. Appearance
2. Sounds
3. Eye contact
4. Relevance
5. Intonation
6. Gestures
7. Timing
8. Personal space - ANSWER-1, 2, 3, 6, 8
What are the reasons for effective communication in healthcare? Select all that apply.
1. Reduces errors
2. Meets legal standards
3. Increases client satisfaction
4. Meets clinical standards of care
5. Improves client outcomes - ANSWER-1, 2, 3, 4, 5
Nurses use communication throughout the nursing process. Place the communication
statements in the correct order based on the nursing process.
1. The nurse analyzes the client's responses and determines that the client is afraid to
have surgery.
2. The nurse asks the client if they have any questions.
3. The nurse asks the client if they have had any past surgeries.
4. The nurse talks with the client to establish mutual goals.
5. The nurse teaches the client about the pain management plan after surgery. -
ANSWER-3, 1, 4, 5, 2
The nurse is caring for a client who only speaks and reads Spanish. What action should
the nurse take when communicating with this client?
1. Arrange for a family member to provide translation.
2. Ask the client to write down any questions.
3. Ask a colleague who speaks Spanish for assistance.
