SMART SERVE'S COMPLETE
QUESTIONS AND ANSWERS 100%
ACCURATE!!
Offences that could be served? (7) - ANSWERS-Fined
-Arrested
-Served Jail Time
-Temporary Licence Suspension
-Criminal Charges
-Academic Sanctions
-Job Loss
Special Occasion Permits are required: - ANSWERS-In any location other than a
residence, private place, or licensed establishment.
-Picnic
-Required to serve alcohol at events in any
-Residence
-Private Place
-Licensed Establishment
-Applies whether or not there is a cost to the alcohol
-Not required in liquor sales license, caterers enforcement, or private places
-Allows permit holder to get alcohol at LCBO, beer store and Ontario wine stores.
What is required by any business that sells or serves alcohol? - ANSWERSLiquor Sales
Licence
Liquor sales licence is issued by the - ANSWERSAGCO
Take Home The Rest (5) - ANSWERS-Allows guest to remove unfinished wine that has
been brought onto the premises by BYOW program or ordered as part of the guests
meal.
-Wine must be resealed, making sure cork is flushed with top of bottle.
-Guests cannot take unopened wine under THTR program unless wine unless brought
by guest under BYOW
-THTR only for wine
-THTR cannot be offered to intoxicated or approaching intoxication guests.
Serving Alcohol consists of? (3) - ANSWERS-Taking and serving drink orders
-Stocking refrigerator or bar area
-Bartending
,Licensed Establishment? (8) - ANSWERS-Serve or sell alcohol under liquor licence
purchased through government stores, or BYOW if granted.
-All Alcohol served or sold is consumed in licences area, except for THTR wine.
-Must offer a variety of alcohol free beverages and light meals
-Must not substitute one type of alcohol for another, or water down a drink without the
guests approval.
-Must not water down or alter drinks without permission.
-Not require minimum amount of drinks for entry or to remain on premises.
-Not permitted round bottom shooters/vials or test tubes. Must be served in self
supporting, flat bottomed containers.
-Must post signs warning the risks of drinking while pregnant.
Drinking in Washroom (2) - ANSWERS-May be permitted if they are a licensed area.
Must be fully approved by AGCO before a license may be permitted to take drinks to
this area
-Areas consist of
-Washrooms
-Hallways
-Stairways
Sandy's Law - ANSWERS-Offence to serve or sell liquor unless a sign warns women
that drinking while pregnant can cause fetal alcohol spectrum disorder.
Hours of Operation - ANSWERSLicensed Establishment/Special Occasion Permit
-Mon to Sun 11:00am-2:00am
-New Years 11:00am-3:00am
Stop Service Time (2) - ANSWERS-Orders must be served before this time even if
ordered before the smart serve time (cannot serve drinks after 2am).
-All alcohol and its containers must be cleared away within 45min or stop service time.
Role of AGCO (7) - ANSWERS-Responsible for regulating sales and service of alcohol
to the public within establishment.
-Review liquor sales licence applications
-Issuing, transferring and reviewing liquor sales licenses and special occasion permits
-Issuing licence endorsements to allow an establishment to sell or serve alcohol under
specific circumstances
-Inspecting licensed facilities to ensure compliance with LLA
-Adding terms and conditions to liquor sales license
-Taking administrative action if an establishment is not following the LLA or its
regulations
Endorsements - ANSWERSIssued by AGCO to an establishment to sell/serve alcohol
under specific circumstances.
,Brew Pubs - ANSWERSAllow sales and service of beer manufactured on the premises
for consumption on the same premies
Wine Pub - ANSWERSAllow sales and service of wine manufactured on the premises
for consumption on the same premies
Mini-Bar - ANSWERSAllows the license to sell and serve alcohol from a mini-bar in a
room that is rented for overnight accommodations
Golf Course - ANSWERSAllow the license to sales and service alcohol for consumption
on the playing area of a golf course
Caterer - ANSWERSAllow the licence to sell and serve alcohol off the licensed premise.
The catered event must be sponsored by someone other then the licensed holder and
light meals must be available.
Bring Your Own Wine - ANSWERSAllow the licensed to serve commercially made wine
brought by a guest in the same manner as wine selected from the menu.
Room service - ANSWERSAllows the licensee to sell and serve alcohol to registered
guests in a hotel room that is rented for overnight accommodations
Civil Liability for Negligence (3) - ANSWERS-Server or establishment is not careful in
stopping harm or injury to a guest
-Potential responsibility for payment of damage
-Determined by our courts in the form of judgement, usually after a trial of the evidence
and by applying common law
Fines of not meeting regulations of LLA - ANSWERSIndividual - $100,000 and/or
imprisonment for 1 year
Corporation- $250, 000
Fines of selling or supplying alcohol to a minor or an apparent minor -
ANSWERSIndividual - $200,000 and/or imprisonment for 1 year
Corporation- $500, 000
3 ways Civil Liability can arise? - ANSWERS1. Under the provision of the LLA
2. By the court finding of negligence or lack of duty of care
3. Under occupiers liability act
Criminal Liability - ANSWERSCriminal charges that are laid by the police
Liquor License Act (2) - ANSWERS-Cannot serve alcohol to guest to intoxication
-must ensure guest is not in danger of causing injury or damage to themselves or others
, Duty of Care - ANSWERSOwned by the server to ensure alcohol is not served to
intoxication. If so it is the servers responsibility to ensure the customer is not in danger
until the sober up
Negligence/Duty of Care - ANSWERSFound when there has been a failure to use the
care that a reasonably cautions a careful person would use under simulator
circumstances.
Server Must Not (5) - ANSWERS-Encourage drunk news or supply alcohol to
intoxication
-Inadequately monitor, supervise or control how much the guest drinks
-Fail to notice signs of intoxication
-continue to serve alcohol to intoxicated guests
-Fail to take steps to stop drinking and driving
Occupiers Liability - ANSWERS-Law that deals with injury caused by a condition of the
premises or activities that have taken place on the premises
-OLA licencee has a legal duty to ensure a safe area for guest especially when
intoxicated
Occupiers Liability is Responsible for/ 3 issues that results in civil liability? - ANSWERS-
Condition of premises
-Conduct of staff/guest on premises
-Activity carried out on premises
Responsibility of licencee, management and staff to detect disorderly conduct which
includes? - ANSWERS-Controlling and monitoring line ups
-Minimizing damage, nuisance or other harm to property caused by disorderly conduct
of someone entering or leaving premises
Rights under the L.L.A? (2) - ANSWERS-Deny Entry
-Eject Guest
Entry Cannot be Denied to? (4) - ANSWERS-AGCO Inspectors
-Firefighters
-Law Enforcement Officers
-Government Inspectors
When can you use force? - ANSWERS-Guest does not leave when requested
-Person can be removed with "no more force than is necessary"
-All force must stop as soon as the individual has been ejected
True or False- Alcohol is a Depressant? - ANSWERSTrue
True or False-Stomach can be coated to prevent alcohol absorption? - ANSWERSFalse
QUESTIONS AND ANSWERS 100%
ACCURATE!!
Offences that could be served? (7) - ANSWERS-Fined
-Arrested
-Served Jail Time
-Temporary Licence Suspension
-Criminal Charges
-Academic Sanctions
-Job Loss
Special Occasion Permits are required: - ANSWERS-In any location other than a
residence, private place, or licensed establishment.
-Picnic
-Required to serve alcohol at events in any
-Residence
-Private Place
-Licensed Establishment
-Applies whether or not there is a cost to the alcohol
-Not required in liquor sales license, caterers enforcement, or private places
-Allows permit holder to get alcohol at LCBO, beer store and Ontario wine stores.
What is required by any business that sells or serves alcohol? - ANSWERSLiquor Sales
Licence
Liquor sales licence is issued by the - ANSWERSAGCO
Take Home The Rest (5) - ANSWERS-Allows guest to remove unfinished wine that has
been brought onto the premises by BYOW program or ordered as part of the guests
meal.
-Wine must be resealed, making sure cork is flushed with top of bottle.
-Guests cannot take unopened wine under THTR program unless wine unless brought
by guest under BYOW
-THTR only for wine
-THTR cannot be offered to intoxicated or approaching intoxication guests.
Serving Alcohol consists of? (3) - ANSWERS-Taking and serving drink orders
-Stocking refrigerator or bar area
-Bartending
,Licensed Establishment? (8) - ANSWERS-Serve or sell alcohol under liquor licence
purchased through government stores, or BYOW if granted.
-All Alcohol served or sold is consumed in licences area, except for THTR wine.
-Must offer a variety of alcohol free beverages and light meals
-Must not substitute one type of alcohol for another, or water down a drink without the
guests approval.
-Must not water down or alter drinks without permission.
-Not require minimum amount of drinks for entry or to remain on premises.
-Not permitted round bottom shooters/vials or test tubes. Must be served in self
supporting, flat bottomed containers.
-Must post signs warning the risks of drinking while pregnant.
Drinking in Washroom (2) - ANSWERS-May be permitted if they are a licensed area.
Must be fully approved by AGCO before a license may be permitted to take drinks to
this area
-Areas consist of
-Washrooms
-Hallways
-Stairways
Sandy's Law - ANSWERS-Offence to serve or sell liquor unless a sign warns women
that drinking while pregnant can cause fetal alcohol spectrum disorder.
Hours of Operation - ANSWERSLicensed Establishment/Special Occasion Permit
-Mon to Sun 11:00am-2:00am
-New Years 11:00am-3:00am
Stop Service Time (2) - ANSWERS-Orders must be served before this time even if
ordered before the smart serve time (cannot serve drinks after 2am).
-All alcohol and its containers must be cleared away within 45min or stop service time.
Role of AGCO (7) - ANSWERS-Responsible for regulating sales and service of alcohol
to the public within establishment.
-Review liquor sales licence applications
-Issuing, transferring and reviewing liquor sales licenses and special occasion permits
-Issuing licence endorsements to allow an establishment to sell or serve alcohol under
specific circumstances
-Inspecting licensed facilities to ensure compliance with LLA
-Adding terms and conditions to liquor sales license
-Taking administrative action if an establishment is not following the LLA or its
regulations
Endorsements - ANSWERSIssued by AGCO to an establishment to sell/serve alcohol
under specific circumstances.
,Brew Pubs - ANSWERSAllow sales and service of beer manufactured on the premises
for consumption on the same premies
Wine Pub - ANSWERSAllow sales and service of wine manufactured on the premises
for consumption on the same premies
Mini-Bar - ANSWERSAllows the license to sell and serve alcohol from a mini-bar in a
room that is rented for overnight accommodations
Golf Course - ANSWERSAllow the license to sales and service alcohol for consumption
on the playing area of a golf course
Caterer - ANSWERSAllow the licence to sell and serve alcohol off the licensed premise.
The catered event must be sponsored by someone other then the licensed holder and
light meals must be available.
Bring Your Own Wine - ANSWERSAllow the licensed to serve commercially made wine
brought by a guest in the same manner as wine selected from the menu.
Room service - ANSWERSAllows the licensee to sell and serve alcohol to registered
guests in a hotel room that is rented for overnight accommodations
Civil Liability for Negligence (3) - ANSWERS-Server or establishment is not careful in
stopping harm or injury to a guest
-Potential responsibility for payment of damage
-Determined by our courts in the form of judgement, usually after a trial of the evidence
and by applying common law
Fines of not meeting regulations of LLA - ANSWERSIndividual - $100,000 and/or
imprisonment for 1 year
Corporation- $250, 000
Fines of selling or supplying alcohol to a minor or an apparent minor -
ANSWERSIndividual - $200,000 and/or imprisonment for 1 year
Corporation- $500, 000
3 ways Civil Liability can arise? - ANSWERS1. Under the provision of the LLA
2. By the court finding of negligence or lack of duty of care
3. Under occupiers liability act
Criminal Liability - ANSWERSCriminal charges that are laid by the police
Liquor License Act (2) - ANSWERS-Cannot serve alcohol to guest to intoxication
-must ensure guest is not in danger of causing injury or damage to themselves or others
, Duty of Care - ANSWERSOwned by the server to ensure alcohol is not served to
intoxication. If so it is the servers responsibility to ensure the customer is not in danger
until the sober up
Negligence/Duty of Care - ANSWERSFound when there has been a failure to use the
care that a reasonably cautions a careful person would use under simulator
circumstances.
Server Must Not (5) - ANSWERS-Encourage drunk news or supply alcohol to
intoxication
-Inadequately monitor, supervise or control how much the guest drinks
-Fail to notice signs of intoxication
-continue to serve alcohol to intoxicated guests
-Fail to take steps to stop drinking and driving
Occupiers Liability - ANSWERS-Law that deals with injury caused by a condition of the
premises or activities that have taken place on the premises
-OLA licencee has a legal duty to ensure a safe area for guest especially when
intoxicated
Occupiers Liability is Responsible for/ 3 issues that results in civil liability? - ANSWERS-
Condition of premises
-Conduct of staff/guest on premises
-Activity carried out on premises
Responsibility of licencee, management and staff to detect disorderly conduct which
includes? - ANSWERS-Controlling and monitoring line ups
-Minimizing damage, nuisance or other harm to property caused by disorderly conduct
of someone entering or leaving premises
Rights under the L.L.A? (2) - ANSWERS-Deny Entry
-Eject Guest
Entry Cannot be Denied to? (4) - ANSWERS-AGCO Inspectors
-Firefighters
-Law Enforcement Officers
-Government Inspectors
When can you use force? - ANSWERS-Guest does not leave when requested
-Person can be removed with "no more force than is necessary"
-All force must stop as soon as the individual has been ejected
True or False- Alcohol is a Depressant? - ANSWERSTrue
True or False-Stomach can be coated to prevent alcohol absorption? - ANSWERSFalse
