MGT 330 EXAM QUESTIONS AND CORRECT ANSWERS LATEST UPDATE (GRADED A+)

330 EXAM QUESTIONS AND CORRECT ANSWERS LATEST UPDATE (GRADED A+) Framing bias - Answers The tendency for people's decisions and judgements to be influenced by how information is presented Example of framing bias - Answers In Q3 we were supposed to be 1.27 but we made 1.25 compared to our earnings were 1.25 when last quarter they were 1.21 Overconfidence bias - Answers Individuals tendency to have an inflated belief in their own abilities, knowledge, or predictions Example of overconfidence bias - Answers 94% of college professors and 90% of drivers believe that they are above average Confirmation bias - Answers Tendency to search for, interpret, and remember information in a way that confirms one's preexisting beliefs Decision fatigue bias - Answers the deteriorating quality of decisions made by an individual after a long session of decision making Example of decision fatigue bias - Answers Study reveals that judges parole decisions were a function of the time of day that the judge heard the case rather than the ethical background, crime, length of current sentence, etc. Demonstrable task - Answers A task that has an obvious, correct answer Group to individual transfer - Answers Individual group members become more knowledgeable, skillful, and confident in the process of group interaction as they share insights and info. Learn and reinforce new skills Are exposed to diverse insights within the team group polarization - Answers The tendency of group discussions to intensify group opinion, producing more extreme judgements than might be obtained from individuals views separately Psychological explanations for group polarization - Answers The need to be right and the need to be liked Informational Influence - Answers People change their opinions or behaviors based on the information they receive from others Normative Influence - Answers Influence on an individual by a reference group to conform to its norms Conformity Pressure - Answers On average, people follow the norm one-third of the time when others give the obviously incorrect answer Conformity pressure on groups - Answers More consensus among group members because of the greater pressure Group think - Answers Occurs when team members place decision agreement above all other decision priorities including good judgement Three key symptoms of groupthink - Answers Overestimation of the group Closed-mindedness Illusion of unanimity (due to pressure to conform) Escalation of commitment - Answers When individuals or groups continue to invest time, money or resources into a failing course of action despite evidence indicating that it is not working Minority and majority conflict - Answers Disagreements within a group based on differing perspectives or opinions held by larger versus smaller subjects of members Minority and majority conflict: direct influence - Answers Explicit communication via persuasion, argumentation, or presenting evidence, etc. Minority and majority conflict in teams: indirect influence - Answers Subtler methods such as nonverbal cues, social dynamics, or the establishment of norms Three things used to change attitudes and behavior as a result of influence or pressure - Answers Compliance, conversion, and sleeper effect Minority and majority conflict: compliance - Answers Changes due to pressure Minority and majority conflict: conversion - Answers Genuine changes in beliefs or attitudes Majority and minority conflict: sleeper effect - Answers Delayed conversion Common information effect - Answers Members tend to focus on information that is shared among the group rather than unique or unshared information (in group decision making) Hidden profiles - Answers Superior decision alternative, superiority of the choice is hidden from group members because each individual member only has a portion of the information supporting the superior alternative choice The Abilene paradox - Answers Form of pluralistic ignorance in which group members adopt a position because they feel other members desire it (team members don't challenge each other because they want to avoid conflict) Self limiting behavior - Answers A persons reluctance to air or defense their viewpoints can lead to problems like the Abilene paradox Team leadership key tasks - Answers Secure resources, shape goals, coordinate efforts, motivate members, monitoring performance, and resolve conflicts Factors related to leader emergence - Answers Gender, seating arrangement, and leader prototypes Leader emergence in teams: gender - Answers Males tend to emerge as leaders and be more evaluated favorably than females Leader emergence in teams: seating arrangement - Answers Person at the head of the table, people who sit at the side of table with fewer members Leadership styles - Answers Task oriented leader and person-focused leader Task oriented leader - Answers Focuses on accomplishing the objectives of the team Person-focused leader - Answers Focuses on the process of getting their team to their shared goal or objective Autocratic leadership - Answers Leaders seek sole possession of authority, power, and c