Six Sigma Black Belt Exam With Complete Solutions
Latest Update
"Six Sigma" measures the capability of a process to perform defect-free work with a
failure rate of: - ANSWER 3.4 parts per million
The goal of Six Sigma is improved: - ANSWER Process performance and increased
customer satisfaction
Reducing poor quality is accomplished by: - ANSWER • Understanding who your
customers are
• Understanding customer feedback, called
the Voice of the Customer
• Prioritizing issues
Six Sigma appoints distinct roles of people involved in the project by: - ANSWER
Coloured Belts
In Statistics, _________ is a statistical measure used to quantify the amount of variation
or dispersion of a set of data values. - ANSWER Sigma
"The goal of an organization is the optimization of the total system and not the
optimisation of individual subsystems." - ANSWER Theory of optimisation
PDCA Cycle stands for: - ANSWER Plan, Do, Check, Act
Through the use of _____________________, internal problems that may or may not be
obvious can be uncovered in organizations. - ANSWER research and data collection
, The Six Sigma problem solving strategy all begins with a very simple equation: -
ANSWER y = f(x)
For y = f(x), the Y represents: - ANSWER The desired outcome, result, or goal you want
to achieve.
The following would include defining what the customers' requirements are for product
and what their expectations are: both positive and negative. - ANSWER Voice of the
Customer (VOC)
How would you collect data to find the needs of the customer and Voice of the
Customer? - ANSWER Surveys, interviews, in person, focus groups, email or phone
Six Sigma teams are typically formed of : -ANSWER Stakeholders, executives,
champions, and team members yellow belts, led by a green belt or black belt.
_____ refers to a difference from the expected or likely outcome. -ANSWER Variation
"Quality" is not about products being accurate as you see it, but rather: -ANSWER As
the customer sees it
Lean Methodology works on the basis of improving quality by: - ANSWER Eliminating
waste
In Lean, _____ is unevenness in work demand or work flow. - ANSWER Mura
When a company undertakes a Six Sigma project they must start by investing in: -
ANSWER Their employees (Training & Awareness)
The person who sponsors the Six Sigma project is: - ANSWER The Champion
Latest Update
"Six Sigma" measures the capability of a process to perform defect-free work with a
failure rate of: - ANSWER 3.4 parts per million
The goal of Six Sigma is improved: - ANSWER Process performance and increased
customer satisfaction
Reducing poor quality is accomplished by: - ANSWER • Understanding who your
customers are
• Understanding customer feedback, called
the Voice of the Customer
• Prioritizing issues
Six Sigma appoints distinct roles of people involved in the project by: - ANSWER
Coloured Belts
In Statistics, _________ is a statistical measure used to quantify the amount of variation
or dispersion of a set of data values. - ANSWER Sigma
"The goal of an organization is the optimization of the total system and not the
optimisation of individual subsystems." - ANSWER Theory of optimisation
PDCA Cycle stands for: - ANSWER Plan, Do, Check, Act
Through the use of _____________________, internal problems that may or may not be
obvious can be uncovered in organizations. - ANSWER research and data collection
, The Six Sigma problem solving strategy all begins with a very simple equation: -
ANSWER y = f(x)
For y = f(x), the Y represents: - ANSWER The desired outcome, result, or goal you want
to achieve.
The following would include defining what the customers' requirements are for product
and what their expectations are: both positive and negative. - ANSWER Voice of the
Customer (VOC)
How would you collect data to find the needs of the customer and Voice of the
Customer? - ANSWER Surveys, interviews, in person, focus groups, email or phone
Six Sigma teams are typically formed of : -ANSWER Stakeholders, executives,
champions, and team members yellow belts, led by a green belt or black belt.
_____ refers to a difference from the expected or likely outcome. -ANSWER Variation
"Quality" is not about products being accurate as you see it, but rather: -ANSWER As
the customer sees it
Lean Methodology works on the basis of improving quality by: - ANSWER Eliminating
waste
In Lean, _____ is unevenness in work demand or work flow. - ANSWER Mura
When a company undertakes a Six Sigma project they must start by investing in: -
ANSWER Their employees (Training & Awareness)
The person who sponsors the Six Sigma project is: - ANSWER The Champion
