Lean Six Sigma Black Belt Certification Exam With Complete Solutions

Lean Six Sigma Black Belt Certification Exam With
Complete Solutions


Steps of LSS - ANSWER Define

Measure

Analyze

Improve

Control



What is a Sigma level? - ANSWER A metric measuring success rate of a process



What is DPMO? - ANSWER Defects per Million Opportunities



What are the highest and lowest Sigma Levels? - ANSWER Lowest = 0

Highest = 6



Do all processes have to reach Sigma Level 6? - ANSWER No. Level to reach depends
on context



Flavors of Six Sigma - ANSWER Metric

Continuous Improvement Methodology

Breakthrough Improvement Technique

Set of Proven quality tools

Structured Problem Solving Method

Powerful Statistical Analytical Approach

Change Management and Motivation Tool

, Lean or Lean Management - ANSWER Method to optimize processes by removing waste
and non value-added activities



Lean Six Sigma - ANSWER Combination of Lean and Six Sigma



Types of LSS Methodologies - ANSWER DMAIC

DFSS (new processes)



Most important phase of DMAIC - ANSWER Analyze



Roles on a LSS team - ANSWER Sponsor

Champion

Project Lead

Project Mentor



Steps of Define Phase - ANSWER Form the Team

Collect VOS

Define Project

Develop Project Charter



VOS - ANSWER Voice of Stakeholders



Sources of input for VOS - ANSWER Inputs from top management

Voice of external and internal customers

Internal audits and reviews

Internal surveys