WGU C202 Managing Human Capital - based
off the study guide as of 10/2017.
A psychological contract is an unwritten set of... - ANS-expectations.
Affective learning objective is... - ANS-To change ones attitude.
Affirmative Action refers to... - ANS-Proactive effort to eliminate discrimination and its past effects.
Age Discrimination Employment Act - ANS-Prevents discrimination on workers age 40+
American with Disability Act - ANS-Prohibits discrimination on employees/candidates with disabilities.
Avoidable Turnover is... - ANS-when the employer could have prevented by addressing the cause of the
turnover.
Avoidance Strategy is... - ANS-When management engages in a lawful/unlawful effort to prevent a union
from forming.
Behavioral Interview is... - ANS-using information about what the applicant has done in the past to
predict future behaviors.
Case interview is... - ANS-when a candidate is given a business situation, challenge, or problem and
asked to present a well thought out solution.
Civil Rights Act of 1964 - ANS-Prohibits employment discrimination based on the race, color, religion, sex
and national origin of a person.
Cognitive learning objective is... - ANS-To increase in some type of knowledge.
,Collaboration Strategy is... - ANS-Relying on labor relations to pursue an interest based on the approach
to problem solve.
Compliance Strategy is... - ANS-Relying heavy on labor laws to be enforced.
ex. Federal agencies and private sectors
Consolidated Omnibus Budget Reconciliation Act (COBRA) - ANS-Employers with 20+ employees in the
prior year must offer continued health coverage after termination for limited time.
Describe 4 stress management coping skills. - ANS-1. Allow employees to have better control over their
work.
2. Encourage a positive work culture.
3. Create open communication between employee and employer.
4. Let employees participate in the decision-making process.
Disparate Treatment is defined as... - ANS-a way to prove illegal employment discrimination was done on
INTENTION.
Disparate/Adverse Impact is defined as... - ANS-UNINTENTIONAL discrimination against a group
(happens by accident).
Distributive fairness perception is... - ANS-perceived as fairness of the outcomes received.
Dysfunctional Turnover is... - ANS-when a high performer departs from the organization.
EEOC considers the employer guilty of sexual harassment if... - ANS-The following occur:
1. Didn't take corrective action
2. Allow non-employees to sexually harass employees.
, EEOC stands for... - ANS-Equal Employment Opportunity Commission
Employee Management Relations - ANS-Determines employment rights of both employee and employer.
Employee performance goals and results should be tied to organizational strategies, values, and
objectives, AND based on what? - ANS-Job Analysis
Equal Pay Act - ANS-Prohibits wage discrimination on basis of sex.
Explain how HRM reinforces different business strategies through culture? - ANS-HRM is responsible for
formalizing expectations through goals and policies.
HRM also assures that values and behaviors reinforce the organizational culture.
Explain what is meant by "Culture of Safety"? - ANS-Set of shared safety attitudes, beliefs, and practices
that shape employee safety behavior.
Explain why employee handbooks protect both the employer and employee? - ANS-Documents all the
Human Resource Management (HRM) policies and procedures.
Employees can become familiar with their rights and what the policies and procedures are.
Fair Labor Standards Act - ANS-Established minimum wage and overtime rules.
Family Medical Leave Act (FMLA) - ANS-Requires leave and job return for personal and family medical
reasons.
Ex. newborns, cancer, and surgery
Functional Turnover is... - ANS-when a poor performer departs from the organization.
Genetic Information Non-Discrimination Act - ANS-Prohibits employers from discriminating against
individuals based on genetic testers during the hiring, firing, and promotion process.
off the study guide as of 10/2017.
A psychological contract is an unwritten set of... - ANS-expectations.
Affective learning objective is... - ANS-To change ones attitude.
Affirmative Action refers to... - ANS-Proactive effort to eliminate discrimination and its past effects.
Age Discrimination Employment Act - ANS-Prevents discrimination on workers age 40+
American with Disability Act - ANS-Prohibits discrimination on employees/candidates with disabilities.
Avoidable Turnover is... - ANS-when the employer could have prevented by addressing the cause of the
turnover.
Avoidance Strategy is... - ANS-When management engages in a lawful/unlawful effort to prevent a union
from forming.
Behavioral Interview is... - ANS-using information about what the applicant has done in the past to
predict future behaviors.
Case interview is... - ANS-when a candidate is given a business situation, challenge, or problem and
asked to present a well thought out solution.
Civil Rights Act of 1964 - ANS-Prohibits employment discrimination based on the race, color, religion, sex
and national origin of a person.
Cognitive learning objective is... - ANS-To increase in some type of knowledge.
,Collaboration Strategy is... - ANS-Relying on labor relations to pursue an interest based on the approach
to problem solve.
Compliance Strategy is... - ANS-Relying heavy on labor laws to be enforced.
ex. Federal agencies and private sectors
Consolidated Omnibus Budget Reconciliation Act (COBRA) - ANS-Employers with 20+ employees in the
prior year must offer continued health coverage after termination for limited time.
Describe 4 stress management coping skills. - ANS-1. Allow employees to have better control over their
work.
2. Encourage a positive work culture.
3. Create open communication between employee and employer.
4. Let employees participate in the decision-making process.
Disparate Treatment is defined as... - ANS-a way to prove illegal employment discrimination was done on
INTENTION.
Disparate/Adverse Impact is defined as... - ANS-UNINTENTIONAL discrimination against a group
(happens by accident).
Distributive fairness perception is... - ANS-perceived as fairness of the outcomes received.
Dysfunctional Turnover is... - ANS-when a high performer departs from the organization.
EEOC considers the employer guilty of sexual harassment if... - ANS-The following occur:
1. Didn't take corrective action
2. Allow non-employees to sexually harass employees.
, EEOC stands for... - ANS-Equal Employment Opportunity Commission
Employee Management Relations - ANS-Determines employment rights of both employee and employer.
Employee performance goals and results should be tied to organizational strategies, values, and
objectives, AND based on what? - ANS-Job Analysis
Equal Pay Act - ANS-Prohibits wage discrimination on basis of sex.
Explain how HRM reinforces different business strategies through culture? - ANS-HRM is responsible for
formalizing expectations through goals and policies.
HRM also assures that values and behaviors reinforce the organizational culture.
Explain what is meant by "Culture of Safety"? - ANS-Set of shared safety attitudes, beliefs, and practices
that shape employee safety behavior.
Explain why employee handbooks protect both the employer and employee? - ANS-Documents all the
Human Resource Management (HRM) policies and procedures.
Employees can become familiar with their rights and what the policies and procedures are.
Fair Labor Standards Act - ANS-Established minimum wage and overtime rules.
Family Medical Leave Act (FMLA) - ANS-Requires leave and job return for personal and family medical
reasons.
Ex. newborns, cancer, and surgery
Functional Turnover is... - ANS-when a poor performer departs from the organization.
Genetic Information Non-Discrimination Act - ANS-Prohibits employers from discriminating against
individuals based on genetic testers during the hiring, firing, and promotion process.
