Phlebotomy: Worktext and Procedures Manual 5th Edition Test Bank
Chapter 01: Introduction to Phlebotomy
Warekois et al.: Phlebotomy: Worktext and Procedures Manual, 5th Edition
MULTIPLE CHOICE
1. What does the term phlebotomy actually mean?
a. Removal of a vein
b. Incision of a vein
c. Testing of blood
d. Withdrawal of red blood cells
ANS: B
Phleb/o means “vein,” and -tomy means “to make an incision.”
DIF: Cognitive Level: 1 REF: p. 2 OBJ: 1
2. A duty associated with routine blood collection includes
a. ordering tests for patients.
b. transporting sample to laboratory.
c. performing complex point-of-care testing.
d. setting HIPAA regulations for phlebotomy.
ANS: B
There are many job duties required for a phlebotomist; these vary by employer. In addition to
collecting blood specimens, the phlebotomist is responsible for transporting the specimens to
the lab in a timely manner using appropriate handling procedures. Phlebotomist do not order
tests or perform complex testing; nor do they set HIPAA regulations.
DIF: Cognitive Level: 2 REF: p. 3 OBJ: 3
3. Which of the following acronyms is not a certification agency for phlebotomists?
a. ASCP
b. ASPT
c. AMT
d. NAACLS
ANS: D
, Phlebotomy: Worktext and Procedures Manual 5th Edition Test Bank
NAACLS is an accrediting agency for schools. All other agencies certify phlebotomists, and
some also certify professionals in other fields.
DIF: Cognitive Level: 1 REF: p. 7 OBJ: 5
4. Which of the following terms is evidence that an individual has demonstrated proficiency in a
particular area of practice?
a. Accreditation
b. Approval
c. Certification
d. Standardization
ANS: C
Certification is evidence that an individual has demonstrated proficiency in a particular area
of practice. Certification is awarded to an individual who has passed a voluntary proficiency
examination given by a professional agency. Accreditation or approval is given to programs
that train laboratory professionals according to specified standards.
DIF: Cognitive Level: 1 REF: p. 6 OBJ: 5
5. A phlebotomist must ensure that the patient understands and agrees that his or her blood is
going to be drawn. What is the name of this process?
a. Confidentiality
b. Informed consent
c. Legality
d. Privacy
ANS: B
This process is the definition of informed consent. Confidentiality is the protection of private
information.
DIF: Cognitive Level: 1 REF: p. 8 OBJ: 7
6. The Health Insurance Portability and Accountability Act of 1996 regulates which of the
following areas?
a. Privacy of health information
b. Health insurance transfers on changing jobs
c. Informing patients of intended procedures
d. Phlebotomy training
ANS: A
HIPAA requires that healthcare agencies and personnel protect a patient’s private health
information.
DIF: Cognitive Level: 1 REF: p. 9 OBJ: 7
7. You have entered a patient’s room and explained that you need to draw blood, and the patient
repeatedly refuses. What should you do?
a. Attempt to draw it anyhow because the physician ordered the test.
b. Call for another phlebotomist to help you to convince the patient.
c. Take the request form back to the laboratory after you have finished drawing your
other patients.
d. Notify the patient’s physician according to the institution’s written policies.
, Phlebotomy: Worktext and Procedures Manual 5th Edition Test Bank
ANS: D
A patient must give informed consent. Refusal indicates that the patient does not give consent.
Inform the patient’s physician who ordered the test and document your actions.
DIF: Cognitive Level: 3 REF: p. 8 OBJ: 7
8. The term informed consent means
a. a patient must be informed of all intended treatments and risks before the treatment
is performed.
b. a patient must inform the physicians concerning what procedures they need.
c. a nurse informed by the phlebotomist can overrule a patient’s refusal.
d. as long as the patient is informed, he or she cannot refuse a treatment.
ANS: A
Informed consent means having all pertinent information concerning the procedure and giving
consent. Only the patient can give consent, except in the case of a minor or an incapacitated
patient.
DIF: Cognitive Level: 1 REF: p. 8 OBJ: 7
9. Which of the following is true of phlebotomy?
a. Phlebotomy is an ancient profession dating back at least 3500 years.
b. Phlebotomy is a new profession arising during World War II.
c. Phlebotomists today draw blood from patients for the same reasons as ancient
phlebotomists.
d. Phlebotomy equipment has not changed since the original phlebotomists.
ANS: A
Phlebotomy originated at least 3500 years ago dating back to the ancient Egyptians.
“Bleeding” patients was once thought to cure many illnesses. Today’s equipment is very
different.
DIF: Cognitive Level: 1 REF: p. 2 OBJ: 1
10. Which of the following professionals performs a variety of tasks related to specimen
preparation in the clinical laboratory?
a. Accessioner
b. Laboratory assistant
c. Medical assistant
d. Medical technologist
ANS: A
An Accessioner performs a variety of tasks related to specimen preparation in the clinical
laboratory. A laboratory assistant assists in performing routine laboratory testing. A medical
assistant works in a clinic or hospital to assist other staff in patient care facility preparation.
DIF: Cognitive Level: 2 REF: p. 3 OBJ: 3
11. After becoming certified, what is a requirement to maintain that certification?
a. Take an annual phlebotomy course.
b. Complete a minimum of 500 sticks each year.
c. Participate in continuing education programs.
, Phlebotomy: Worktext and Procedures Manual 5th Edition Test Bank
d. Take a bi-annual national certification examination.
ANS: C
Maintaining a certification requires participation in continuing medical education to remain
certified. The other three choices are not required for maintaining a certification.
DIF: Cognitive Level: 1 REF: p. 8 OBJ: 7
12. What is the term given to any information about the patient’s health status, treatment, or
payment for health care?
a. Demographics
b. Protected Health Information
c. Diagnosis
d. Private Health Plan
ANS: B
Any information about the patient’s health status, treatment, or payment for health care is the
definition of Protected Health Information (PHI).
DIF: Cognitive Level: 1 REF: p. 9 OBJ: 7
13. A successful quality healthcare professional is one who
a. exhibits emotional stability.
b. maintains professional aloofness.
c. doesn’t get bogged down in the details.
d. waits for problems to arise versus before they arise.
ANS: A
Emotional stability is important to the success of healthcare professionals due to the stress
that arises from traumatic situations, suffering, and death of patients. Other attributes include
being detail-oriented, exhibiting empathy not aloofness, and identifying problems quickly as
they arise or before arising.
DIF: Cognitive Level: 2 REF: p. 3 OBJ: 2
Chapter 02: Healthcare Structure
Warekois et al.: Phlebotomy: Worktext and Procedures Manual, 5th Edition
MULTIPLE CHOICE
1. The hospital laboratory falls under which of the following categories of administrative
services?
a. Fiscal
b. Nursing
c. Professional
d. Support
ANS: C
The laboratory is a part of a hospital’s professional services. Fiscal services attend to financial
matters; nursing services are in charge of the direct patient care; and support services include
departments such as dietary and housekeeping.
DIF: Cognitive Level: 1 REF: p. 14 OBJ: 1
Chapter 01: Introduction to Phlebotomy
Warekois et al.: Phlebotomy: Worktext and Procedures Manual, 5th Edition
MULTIPLE CHOICE
1. What does the term phlebotomy actually mean?
a. Removal of a vein
b. Incision of a vein
c. Testing of blood
d. Withdrawal of red blood cells
ANS: B
Phleb/o means “vein,” and -tomy means “to make an incision.”
DIF: Cognitive Level: 1 REF: p. 2 OBJ: 1
2. A duty associated with routine blood collection includes
a. ordering tests for patients.
b. transporting sample to laboratory.
c. performing complex point-of-care testing.
d. setting HIPAA regulations for phlebotomy.
ANS: B
There are many job duties required for a phlebotomist; these vary by employer. In addition to
collecting blood specimens, the phlebotomist is responsible for transporting the specimens to
the lab in a timely manner using appropriate handling procedures. Phlebotomist do not order
tests or perform complex testing; nor do they set HIPAA regulations.
DIF: Cognitive Level: 2 REF: p. 3 OBJ: 3
3. Which of the following acronyms is not a certification agency for phlebotomists?
a. ASCP
b. ASPT
c. AMT
d. NAACLS
ANS: D
, Phlebotomy: Worktext and Procedures Manual 5th Edition Test Bank
NAACLS is an accrediting agency for schools. All other agencies certify phlebotomists, and
some also certify professionals in other fields.
DIF: Cognitive Level: 1 REF: p. 7 OBJ: 5
4. Which of the following terms is evidence that an individual has demonstrated proficiency in a
particular area of practice?
a. Accreditation
b. Approval
c. Certification
d. Standardization
ANS: C
Certification is evidence that an individual has demonstrated proficiency in a particular area
of practice. Certification is awarded to an individual who has passed a voluntary proficiency
examination given by a professional agency. Accreditation or approval is given to programs
that train laboratory professionals according to specified standards.
DIF: Cognitive Level: 1 REF: p. 6 OBJ: 5
5. A phlebotomist must ensure that the patient understands and agrees that his or her blood is
going to be drawn. What is the name of this process?
a. Confidentiality
b. Informed consent
c. Legality
d. Privacy
ANS: B
This process is the definition of informed consent. Confidentiality is the protection of private
information.
DIF: Cognitive Level: 1 REF: p. 8 OBJ: 7
6. The Health Insurance Portability and Accountability Act of 1996 regulates which of the
following areas?
a. Privacy of health information
b. Health insurance transfers on changing jobs
c. Informing patients of intended procedures
d. Phlebotomy training
ANS: A
HIPAA requires that healthcare agencies and personnel protect a patient’s private health
information.
DIF: Cognitive Level: 1 REF: p. 9 OBJ: 7
7. You have entered a patient’s room and explained that you need to draw blood, and the patient
repeatedly refuses. What should you do?
a. Attempt to draw it anyhow because the physician ordered the test.
b. Call for another phlebotomist to help you to convince the patient.
c. Take the request form back to the laboratory after you have finished drawing your
other patients.
d. Notify the patient’s physician according to the institution’s written policies.
, Phlebotomy: Worktext and Procedures Manual 5th Edition Test Bank
ANS: D
A patient must give informed consent. Refusal indicates that the patient does not give consent.
Inform the patient’s physician who ordered the test and document your actions.
DIF: Cognitive Level: 3 REF: p. 8 OBJ: 7
8. The term informed consent means
a. a patient must be informed of all intended treatments and risks before the treatment
is performed.
b. a patient must inform the physicians concerning what procedures they need.
c. a nurse informed by the phlebotomist can overrule a patient’s refusal.
d. as long as the patient is informed, he or she cannot refuse a treatment.
ANS: A
Informed consent means having all pertinent information concerning the procedure and giving
consent. Only the patient can give consent, except in the case of a minor or an incapacitated
patient.
DIF: Cognitive Level: 1 REF: p. 8 OBJ: 7
9. Which of the following is true of phlebotomy?
a. Phlebotomy is an ancient profession dating back at least 3500 years.
b. Phlebotomy is a new profession arising during World War II.
c. Phlebotomists today draw blood from patients for the same reasons as ancient
phlebotomists.
d. Phlebotomy equipment has not changed since the original phlebotomists.
ANS: A
Phlebotomy originated at least 3500 years ago dating back to the ancient Egyptians.
“Bleeding” patients was once thought to cure many illnesses. Today’s equipment is very
different.
DIF: Cognitive Level: 1 REF: p. 2 OBJ: 1
10. Which of the following professionals performs a variety of tasks related to specimen
preparation in the clinical laboratory?
a. Accessioner
b. Laboratory assistant
c. Medical assistant
d. Medical technologist
ANS: A
An Accessioner performs a variety of tasks related to specimen preparation in the clinical
laboratory. A laboratory assistant assists in performing routine laboratory testing. A medical
assistant works in a clinic or hospital to assist other staff in patient care facility preparation.
DIF: Cognitive Level: 2 REF: p. 3 OBJ: 3
11. After becoming certified, what is a requirement to maintain that certification?
a. Take an annual phlebotomy course.
b. Complete a minimum of 500 sticks each year.
c. Participate in continuing education programs.
, Phlebotomy: Worktext and Procedures Manual 5th Edition Test Bank
d. Take a bi-annual national certification examination.
ANS: C
Maintaining a certification requires participation in continuing medical education to remain
certified. The other three choices are not required for maintaining a certification.
DIF: Cognitive Level: 1 REF: p. 8 OBJ: 7
12. What is the term given to any information about the patient’s health status, treatment, or
payment for health care?
a. Demographics
b. Protected Health Information
c. Diagnosis
d. Private Health Plan
ANS: B
Any information about the patient’s health status, treatment, or payment for health care is the
definition of Protected Health Information (PHI).
DIF: Cognitive Level: 1 REF: p. 9 OBJ: 7
13. A successful quality healthcare professional is one who
a. exhibits emotional stability.
b. maintains professional aloofness.
c. doesn’t get bogged down in the details.
d. waits for problems to arise versus before they arise.
ANS: A
Emotional stability is important to the success of healthcare professionals due to the stress
that arises from traumatic situations, suffering, and death of patients. Other attributes include
being detail-oriented, exhibiting empathy not aloofness, and identifying problems quickly as
they arise or before arising.
DIF: Cognitive Level: 2 REF: p. 3 OBJ: 2
Chapter 02: Healthcare Structure
Warekois et al.: Phlebotomy: Worktext and Procedures Manual, 5th Edition
MULTIPLE CHOICE
1. The hospital laboratory falls under which of the following categories of administrative
services?
a. Fiscal
b. Nursing
c. Professional
d. Support
ANS: C
The laboratory is a part of a hospital’s professional services. Fiscal services attend to financial
matters; nursing services are in charge of the direct patient care; and support services include
departments such as dietary and housekeeping.
DIF: Cognitive Level: 1 REF: p. 14 OBJ: 1
