Questions with Answers
Marketing definition - correct answers>>The identification and meeting of individual and social needs in
a way that harmonizes with the goals of the organization.
Marketing Concept - correct answers>>The premise that marketing consists of satisfying consumers'
needs, creating value, and retaining customers, and that companies must produce only those goods that
they have already determined that consumers will buy
Marketing Environment - correct answers>>Market forces, market outcomes, holistic marketing
Market forces - correct answers>>Environmental, social, legal/political, technological
Market outcomes - correct answers>>New: consumer capabilities, company capabilities, competitor
capabilities
Holistic marketing (definition) - correct answers>>Based on the development, design, and
implementation of marketing programs, processes, and activities that are based on the breadth and
interdependencies.
4 pillars of holistic marketing - correct answers>>Relationship marketing, integrated marketing, internal
marketing, performance marketing
Relationship Marketing - correct answers>>aims to build mutually satisfying long-term relationships with
key constituents to earn and retain their business
Internal Marketing - correct answers>>the hiring, training, and motivating of employees to serve
customers in a way that reflects the company's goals
Integrated marketing - correct answers>>coordination of all marketing activities and programs aimed at
designing, communicating, and delivering consistent value to consumers.