TEST BANK for Operations Management,
14th Edition by William J Stevenson
Chapters 1 - 19
,TablebofbContents
Chapterb01bIntroductionbtobOperationsbManagementbCha
pterb02bCompetitiveness,bStrategy,bandbProductivitybCha
pterb03bForecasting
Chapterb04bProductbandbServicebDesignb
Chapterb04SbReliability
Chapterb05bStrategicbCapacitybPlanningbforbProductsbandbServicesb
Chapterb05SbDecisionbTheory
Chapterb06bProcessbSelectionbandbFacilitybLayoutb
Chapterb07bWorkbDesignbandbMeasurementbChap
terb07SbLearningbCurves
Chapterb08bLocationbPlanningbandbAnalysisb
Chapterb08SbThebTransportationbModelbCh
apterb09bManagementbofbQualitybChapterb1
0bQualitybControl
Chapterb10SbAcceptancebSampling
Chapterb11bAggregatebPlanningbandbMasterbSchedulingb
Chapterb12bMRPbandbERP
Chapterb13bInventorybManagementb
Chapterb14bJITbandbLeanbOperationsb
Chapterb14SbMaintenance
Chapterb15bSupplybChainbManagementb
Chapterb16bScheduling
Chapterb17bProjectbManagement
,Chapterb18bManagementbofbWaitingbLinesb
Chapterb19bLinearbProgramming
Chapter 01 Introduction to Operations Management
b b b b b
Student:
1. Operationsbmanagersbarebresponsiblebforbassessingbconsumerbwantsbandbneedsbandbsellingbandb
promotingbtheborganization'sbgoodsborbservices.
True False
2. Often,bthebcollectivebsuccessborbfailurebofbcompanies'boperationsbfunctionsbwillbimpactbthe
babilitybofbabnationbtobcompetebwithbotherbnations.
True False
3. Companiesbarebeitherbproducingbgoodsborbdeliveringbservices.bThisbmeansbthatbonlybonebofbtheb
twobtypesbofboperationsbmanagementbstrategiesbarebused.
True False
4. Operations,bmarketing,bandbfinancebfunctionbindependentlybofbeachbotherbinbmost
borganizations.
True False
5. Thebgreaterbthebdegreebofbcustomerbinvolvement,bthebmorebchallengingbthebdesignbandb
managementbofboperations.
True False
, 6. Goodsbproducingborganizationsbarebnotbinvolvedbinbservicebactivities.
bTrue False
7. Serviceboperationsbrequirebadditionalbinventorybbecausebofbthebunpredictabilitybofbconsumerb
demand.
True False
8. Thebvaluebofboutputsbisbmeasuredbbybthebpricesbcustomersbarebwillingbtobpaybforbgoodsborb
services.
True False
9. Thebusebofbmodelsbwillbguaranteebthebbestbpossiblebdecisions.
bTrue False
10. Peoplebwhobworkbinbthebfieldbofboperationsbshouldbhavebskillsbthatbincludebbothbknowledgeb
andbpeoplebskills.
True False
11. Assemblyblinesbachievedbproductivitybbutbatbthebexpensebofbstandardbofbliving.b
True False
12. Theboperationsbmanagerbhasbprimarybresponsibilitybforbmakingboperationsbsystembdesignb
decisions,bsuchbasbsystembcapacitybandblocationbofbfacilities.
True False
13. Thebwordb"technology"bisbusedbonlybtobreferbtob"informationbtechnology".
True False
14th Edition by William J Stevenson
Chapters 1 - 19
,TablebofbContents
Chapterb01bIntroductionbtobOperationsbManagementbCha
pterb02bCompetitiveness,bStrategy,bandbProductivitybCha
pterb03bForecasting
Chapterb04bProductbandbServicebDesignb
Chapterb04SbReliability
Chapterb05bStrategicbCapacitybPlanningbforbProductsbandbServicesb
Chapterb05SbDecisionbTheory
Chapterb06bProcessbSelectionbandbFacilitybLayoutb
Chapterb07bWorkbDesignbandbMeasurementbChap
terb07SbLearningbCurves
Chapterb08bLocationbPlanningbandbAnalysisb
Chapterb08SbThebTransportationbModelbCh
apterb09bManagementbofbQualitybChapterb1
0bQualitybControl
Chapterb10SbAcceptancebSampling
Chapterb11bAggregatebPlanningbandbMasterbSchedulingb
Chapterb12bMRPbandbERP
Chapterb13bInventorybManagementb
Chapterb14bJITbandbLeanbOperationsb
Chapterb14SbMaintenance
Chapterb15bSupplybChainbManagementb
Chapterb16bScheduling
Chapterb17bProjectbManagement
,Chapterb18bManagementbofbWaitingbLinesb
Chapterb19bLinearbProgramming
Chapter 01 Introduction to Operations Management
b b b b b
Student:
1. Operationsbmanagersbarebresponsiblebforbassessingbconsumerbwantsbandbneedsbandbsellingbandb
promotingbtheborganization'sbgoodsborbservices.
True False
2. Often,bthebcollectivebsuccessborbfailurebofbcompanies'boperationsbfunctionsbwillbimpactbthe
babilitybofbabnationbtobcompetebwithbotherbnations.
True False
3. Companiesbarebeitherbproducingbgoodsborbdeliveringbservices.bThisbmeansbthatbonlybonebofbtheb
twobtypesbofboperationsbmanagementbstrategiesbarebused.
True False
4. Operations,bmarketing,bandbfinancebfunctionbindependentlybofbeachbotherbinbmost
borganizations.
True False
5. Thebgreaterbthebdegreebofbcustomerbinvolvement,bthebmorebchallengingbthebdesignbandb
managementbofboperations.
True False
, 6. Goodsbproducingborganizationsbarebnotbinvolvedbinbservicebactivities.
bTrue False
7. Serviceboperationsbrequirebadditionalbinventorybbecausebofbthebunpredictabilitybofbconsumerb
demand.
True False
8. Thebvaluebofboutputsbisbmeasuredbbybthebpricesbcustomersbarebwillingbtobpaybforbgoodsborb
services.
True False
9. Thebusebofbmodelsbwillbguaranteebthebbestbpossiblebdecisions.
bTrue False
10. Peoplebwhobworkbinbthebfieldbofboperationsbshouldbhavebskillsbthatbincludebbothbknowledgeb
andbpeoplebskills.
True False
11. Assemblyblinesbachievedbproductivitybbutbatbthebexpensebofbstandardbofbliving.b
True False
12. Theboperationsbmanagerbhasbprimarybresponsibilitybforbmakingboperationsbsystembdesignb
decisions,bsuchbasbsystembcapacitybandblocationbofbfacilities.
True False
13. Thebwordb"technology"bisbusedbonlybtobreferbtob"informationbtechnology".
True False
