Before handling food, utensils, or food contact equipment, you must: -
CORRECT ANSWER Thoroughly wash your hands and fingernails
The uniforms black pants must be worn with a belt when: - CORRECT
ANSWER The pants have belt loops.
One way to minimize cross-contamination in the BOH is: - CORRECT
ANSWER Scrape and clean the grill between uses or after certain
recipes as directed
What are the 8 mot common food allergens? - CORRECT ANSWER Milk,
wheat, eggs, soybean, fish, peanuts, shellfish and tree nuts.
Length of facial hair cannot exceed: - CORRECT ANSWER 1/2 an inch
When is the ideal time to mop the floors in the restaurant? - CORRECT
ANSWER During slow or low business periods
Always wash your hands for at least: - CORRECT ANSWER 20 seconds
The safety of everybody in the restaurant is the responsibility of: -
CORRECT ANSWER All managers and team members
Provide a warm greeting to each guest within: - CORRECT ANSWER 30
seconds
Include this information when entering a carry-out phone order into the
POS: - CORRECT ANSWER Name, "To-Go" order designation, phone
number, pick-up time
A wait list includes the guest's: - CORRECT ANSWER Name, number in
party, table preference, and any special needs
, A circle around an X on the Zone Chart indicates the table: - CORRECT
ANSWER Will soon be available/needs to be cleaned
An X over a table in the Zone Chart indicates that the table is: - CORRECT
ANSWER Occupied
The best way to determine a table that will meet the guests needs is
to: - CORRECT ANSWER Ask appropriate questions
While guests are waiting to be seated, they should be provided with: -
CORRECT ANSWER Menus
when a guest brings a complaint to your attention: - CORRECT ANSWER
Make eye contact, listen thoroughly without assigning blame, and
empathize with the guest
Answer the phone within: - CORRECT ANSWER 3 rings
Unobtrusive manicuring is: - CORRECT ANSWER Not interfering or
distracting the guest while manicuring
How many pancakes come with an Omelet? - CORRECT ANSWER 3
What can you sub for pancakes for NO CHARGE? - CORRECT ANSWER
Hash browns
Toast
What are 3 options for charged subs for pancakes? - CORRECT ANSWER
French Toast
Crepes
Specialty cakes (waffles, etc.)
How many pieces of meat come with a quickie? A big quickie? An
ultimate? - CORRECT ANSWER 2
4
6
What breakfast comes with 2 eggs, hash browns, 2 meat and toast? -
CORRECT ANSWER Quick 2 Egg