Purdue CGT 256 Final Exam Questions And
Accurate Answers
How to make a persona - Answer Based on the synthesis results of the interviews,
design requirements and the root problem in order to gain empathy with the users and
fill in blank.
Usability - Answer The degree to which a product can be used by specified users to
achieve specified goals with effectiveness, efficiency and satisfaction in a specified
context of use.
5 components of usability Nielsens - Answer 1. Learnability
2. Efficiency
3. Memorability
4. Errors
5. Satisfaction
Learnability - Answer Answers "is it easy to accomplish basic tasks the first time?"
Nielsen's first usability component.
Efficiency - Answer Answers "Can users accomplish tasks quickly?"
Nielsen's second usability component.
Memorability - Answer Answers "How easy is it to use after time away?"
Nielsen's third usability component.
Errors - Answer Answers "How many errors are there, and how severe and how easy to
, recover are they?"
Nielsen's fourth usability component.
Satisfaction - Answer Answers "How pleasant is the experience?"
Nielsen's fifth usability component.
User Centered Design - Answer Focuses on designing around what a user needs to do,
how they want to feel while doing it, and optimizing product interactions when they
happen. Start with research, gather feedback and iterate through design.
User Error - Answer When this term is used, it is indicative of design error and likely bad
usability.
Bad user-centered design will result in an irritated, confused user who blames the
designer that it doesn't work while the designer blames the user. Both parties waste
time.
What do you ask users? - Answer NOT what they want
Goals
Activities
Processes
Frustrations
What works
UCD and Design as art vs Engineering - Answer Engineering = making something that
works
UCD = making something with usability that appeals to users
Steps of UCD - Answer 1. Research
2. Concept Design
3. Development
4. Evaluation
ReCoDE
Accurate Answers
How to make a persona - Answer Based on the synthesis results of the interviews,
design requirements and the root problem in order to gain empathy with the users and
fill in blank.
Usability - Answer The degree to which a product can be used by specified users to
achieve specified goals with effectiveness, efficiency and satisfaction in a specified
context of use.
5 components of usability Nielsens - Answer 1. Learnability
2. Efficiency
3. Memorability
4. Errors
5. Satisfaction
Learnability - Answer Answers "is it easy to accomplish basic tasks the first time?"
Nielsen's first usability component.
Efficiency - Answer Answers "Can users accomplish tasks quickly?"
Nielsen's second usability component.
Memorability - Answer Answers "How easy is it to use after time away?"
Nielsen's third usability component.
Errors - Answer Answers "How many errors are there, and how severe and how easy to
, recover are they?"
Nielsen's fourth usability component.
Satisfaction - Answer Answers "How pleasant is the experience?"
Nielsen's fifth usability component.
User Centered Design - Answer Focuses on designing around what a user needs to do,
how they want to feel while doing it, and optimizing product interactions when they
happen. Start with research, gather feedback and iterate through design.
User Error - Answer When this term is used, it is indicative of design error and likely bad
usability.
Bad user-centered design will result in an irritated, confused user who blames the
designer that it doesn't work while the designer blames the user. Both parties waste
time.
What do you ask users? - Answer NOT what they want
Goals
Activities
Processes
Frustrations
What works
UCD and Design as art vs Engineering - Answer Engineering = making something that
works
UCD = making something with usability that appeals to users
Steps of UCD - Answer 1. Research
2. Concept Design
3. Development
4. Evaluation
ReCoDE
