NCCHC
CCN
FINAL ASSESSMENT READINESS
Q&S
©2024/2025
,1. Which of the following is fundamental in developing
effective healthcare governance within an institution?
- A) Ad-hoc decision making
- B) Comprehensive stakeholder engagement
- C) Maximizing profit margins
- D) Eliminating transparency
Correct Answer: B) Comprehensive stakeholder
engagement
Rationale: Engaging all relevant stakeholders ensures
diverse perspectives are considered, leading to more
effective governance.
2. How does implementing a decentralized management
structure affect healthcare organizations?
- A) Increases central control
- B) Limits innovation
- C) Enhances local decision-making
- D) Decreases flexibility
Correct Answer: C) Enhances local decision-making
Rationale: Decentralized structures often enable
decision-making to be quicker and more adaptable to local
needs.
3. Which of the following tools is most commonly used to
evaluate the effectiveness of governance within a
healthcare organization?
- A) SWOT analysis
- B) Stakeholder analysis
- C) Root cause analysis
- D) Balanced scorecard
©2024/2025
, Correct Answer: D) Balanced scorecard
Rationale: The balanced scorecard provides a
framework for evaluating organizational performance
through various perspectives.
### Health Care Services and Support
4. What is a critical factor in improving discharge planning
and reducing readmission rates?
- A) Shortening hospital stays
- B) Enhanced communication with patients and families
- C) Decreasing staff involvement
- D) Increasing patient load
Correct Answer: B) Enhanced communication with
patients and families
Rationale: Effective communication ensures patients
comprehend post-discharge instructions, reducing the risk
of readmission.
5. Which strategy is essential in ensuring continuity of care
post-hospitalization?
- A) Limiting follow-up appointments
- B) Comprehensive post-discharge planning
- C) Reducing staff numbers
- D) Fragmenting care services
Correct Answer: B) Comprehensive post-discharge
planning
Rationale: Detailed discharge plans help maintain care
quality and patient safety outside the hospital.
©2024/2025
CCN
FINAL ASSESSMENT READINESS
Q&S
©2024/2025
,1. Which of the following is fundamental in developing
effective healthcare governance within an institution?
- A) Ad-hoc decision making
- B) Comprehensive stakeholder engagement
- C) Maximizing profit margins
- D) Eliminating transparency
Correct Answer: B) Comprehensive stakeholder
engagement
Rationale: Engaging all relevant stakeholders ensures
diverse perspectives are considered, leading to more
effective governance.
2. How does implementing a decentralized management
structure affect healthcare organizations?
- A) Increases central control
- B) Limits innovation
- C) Enhances local decision-making
- D) Decreases flexibility
Correct Answer: C) Enhances local decision-making
Rationale: Decentralized structures often enable
decision-making to be quicker and more adaptable to local
needs.
3. Which of the following tools is most commonly used to
evaluate the effectiveness of governance within a
healthcare organization?
- A) SWOT analysis
- B) Stakeholder analysis
- C) Root cause analysis
- D) Balanced scorecard
©2024/2025
, Correct Answer: D) Balanced scorecard
Rationale: The balanced scorecard provides a
framework for evaluating organizational performance
through various perspectives.
### Health Care Services and Support
4. What is a critical factor in improving discharge planning
and reducing readmission rates?
- A) Shortening hospital stays
- B) Enhanced communication with patients and families
- C) Decreasing staff involvement
- D) Increasing patient load
Correct Answer: B) Enhanced communication with
patients and families
Rationale: Effective communication ensures patients
comprehend post-discharge instructions, reducing the risk
of readmission.
5. Which strategy is essential in ensuring continuity of care
post-hospitalization?
- A) Limiting follow-up appointments
- B) Comprehensive post-discharge planning
- C) Reducing staff numbers
- D) Fragmenting care services
Correct Answer: B) Comprehensive post-discharge
planning
Rationale: Detailed discharge plans help maintain care
quality and patient safety outside the hospital.
©2024/2025