Salesforce Sales Cloud Certification Exam Practice Questions and Answers

Salesforce Sales Cloud Certification Exam Practice Questions and Answers Cosmic Fenix recently started using Einstein Forecasting for sales revenue predictions in Salesforce. The sales director of the company would like the sales cloud consultant of the company to describe how the prediction values on the forecasts page are determined. Which of the following are valid aspects that the consultant can include in his description? Choose 3 A. The prediction values are based on existing opportunities that originally had close dates that were during a previous forecasting period. B. The prediction values are based on existing opportunities that originally had close dates that were during the previous fiscal period. ©EMILLECT 2024/2025 ACADEMIC YEAR. ALL RIGHTS RESERVED FIRST PUBLISH OCTOBER 2024 Page 2/153 C. The prediction values are based on existing opportunities that are predicted to close during the current forecasting period. D. The prediction values are based on opportunities that are pulled in from a later forecasting period. E. The prediction values are based on newl - ANSWER-CDE The marketing design specialists of Cosmic Clockworks have been given the task of designing and developing content for promoting a new line of clocks that are being manufactured by the company. Which of the following content - related operations and components should be included in content development by the marketing design team? Choose 2 answers A. Designing Marketing Channels B. Content-Engagement Tracking C. Content Delivery ©EMILLECT 2024/2025 ACADEMIC YEAR. ALL RIGHTS RESERVED FIRST PUBLISH OCTOBER 2024 Page 3/153 D. Identify Campaign Member - ANSWER-BC A marketing specialist of Cosmic Gemina is required to design a campaign management process for a marketing plan. The process should primarily focus on the development and execution of campaigns. Which of the following activities should be included in the plan? Choose 2 answers. A. Designing the import process and integration B. Designing the concept C. Outlining the roles and responsibilities D. Defining the criteria for lead qualification - ANSWER-BC Cosmic Electronics is considering the use of Einstein Forecasting to improve the accuracy of sales forecasts in Salesforce using artificial intelligence. Which of the following are valid capabilities of Einstein Forecasting that can help the company achieve its objective? Choose 3 answers. ©EMILLECT 2024/2025 ACADEMIC YEAR. ALL RIGHTS RESERVED FIRST PUBLISH OCTOBER 2024 Page 4/153 A. The breakdown of each prediction includes wins from deals closed in the past. B. The full range of the prediction value is displayed under each prediction. C. The prediction column on the forecasts page shows the median predicted amount based on historical data. D. Top factors that contributed to a particular prediction are displayed in a side panel. E. One can switch from table view to graph view to view the prediction trend graph. - ANSWER-CDE Cosmic Enterprises usually has multiple marketing and advertising campaigns running simultaneously. They want to determine which campaigns contribute more to their lead generation and conversion during a particular season. Which feature can help them with this requirement? Choose 1 answer. A. Einstein Lead Scoring B. Einstein Campaign Segments C. Einstein Activity Capture ©EMILLECT 2024/2025 ACADEMIC YEAR. ALL RIGHTS RESERVED FIRST PUBLISH OCTOBER 2024 Page 5/153 D. Einstein Opportunity Insights - ANSWER-A. With Einstein Lead Scoring, leads can be scored separately according to their segments. Since lead and conversion history can be evaluated based on the associated marketing or advertising campaign, it will be easier to determine which campaigns prove to be more successful. Einstein Activity Capture is used to connect email and calendar applications to the Salesforce org and helps reduce data entry work done by agents. Einstein Opportunity Insights evaluates opportunities and gives modeled predictions about the likelihood to close them based on data from previously closed opportunities. There is currently no Salesforce Einstein feature called Einstein Campaign Segments. Which selling methodology focuses on collaborating with customers to help them visualize how a product or service can help them achieve their goals and solve their problems? Choose 1 answer. A. Target Account Selling B. Customer-Centric Selling C. SPIN Selling D. Solution Selling - ANSWER-B