CST EXAM ACTUAL EXAM 2 VERSIONS (VERSION A AND B)
COMPLETE 450 QUESTIONS WITH DETAILED VERIFIED
ANSWERS (100% CORRECT ANSWERS) /ALREADY GRADED A+
1. Which textbook term represents the following definition: "The process of
intentionally or unintentionally signaling meaning through behavior other than
words" - ANSWER: Non-verbal communication
2. ________ occurs when one set of a person's behaviors say one thing and another
set of his or her behaviors says something different? - ANSWER: channel discrepancy
3. Your friend asks you how you are doing and you say, "OK," while holding up your
hand in the gesture Americans understand to be the OK sign. What reinforcing
behavior are you using to clarify your message? - ANSWER: Repeating?
4. You see a friend across the room at a crowded party, but it's too loud for you to
say hello from this distance. Instead, you make eye contact with him and nod your
head as an acknowledgement and greeting. Which textbook term best represents
this function of nonverbal behavior? - ANSWER: Substitution
5. Nonverbal behaviors that coordinate interaction by helping us to navigate the
back-and-forth of communication in a constructive, appropriate manner are serving
which function? - ANSWER: Interaction management or regulate
6. What is commonly referred to as "body language" is actually the observation of
_________, or the way our body movements and gestures send messages. -
ANSWER: Kinesics
7. During a church service, you silently hold one finger up to your mouth to
communicate nonverbally to your little brother that he must be quiet. What
category of body movement are you using to communicate your message? -
ANSWER: Emblems
8. While delivering your presentation, you begin to twist and ring your right hand
and your right leg begins to shake. What category of body movement is illustrated in
this example? - ANSWER: Adaptors
9. Audiences prefer speakers who use eye contact behaviors that scan the audience,
making each member or section of the audience feel like the speaker has addressed
them specifically. This indicates the power of ______________, or the use of the
eyes in communication settings. - ANSWER: Oculesics
10. Elements like pitch, volume, rate, and other vocal qualities are called
___________. - ANSWER: Paralanguage
, 11. Vocalizations like "uh huh" and "um" that signal you want to speaker while
another person is talking are called _______________. - ANSWER: back channel cues
12. You're babysitting your niece. When the toddler wakes up, she cries out, missing
her mom and dad. You rush upstairs, pick up the child, and hold her in your lap until
she calms down and falls back to sleep. What type of nonverbal communication are
you using to communicate your caring toward your niece? - ANSWER: Haptics
13. You oversleep on the morning of your job interview. You meant to be there ten
minutes early to show how responsible you are, but unfortunately you arrive late.
You plead your case to the administrative assistant, but he explains to you that the
hiring manager is no longer interested in interviewing you because of your tardiness.
This example illustrates the power of which nonverbal code? - ANSWER: Chronemics
14. A noncontact culture is one in which _____________________. - ANSWER:
people avoid using touch
15. Public displays of affection are sometimes upsetting to others because of a
difference in various communicators perceptions of the _____________ dimension
of communication. - ANSWER: Public-private
16. Sign language is an example of nonverbal communication. True of False? -
ANSWER: True
17. Immediacy cues, such as smiling, nodding in agreement, and pausing to allow
others to speak can foster a closer working relationship between people. True or
False? - ANSWER: True
18. Nonverbal communication differs from verbal communication because nonverbal
symbols are not part of a code that needs to be interpreted by the receiver. True of
False? - ANSWER: False
19. Affect displays are usually unintentional actions that show a person's emotion.
True of False? - ANSWER: False
20. Vocal sounds such as a sigh, a scream, or laughter are considered verbal
communication behaviors. True or False? - ANSWER: False
1. "A learned system of thought and behavior that belongs to and typifies a relatively
large group of people, including shared beliefs, values, and practices" represents
which term from chapter three? - ANSWER: Culture
2. ___________ is the communication people from different cultures who have
different worldviews. - ANSWER: Intercultural communication
3. Bill grew up in a small rural town where most of his classmates came from ethnic,
religious, and socioeconomic backgrounds similar to him. However, since he has
COMPLETE 450 QUESTIONS WITH DETAILED VERIFIED
ANSWERS (100% CORRECT ANSWERS) /ALREADY GRADED A+
1. Which textbook term represents the following definition: "The process of
intentionally or unintentionally signaling meaning through behavior other than
words" - ANSWER: Non-verbal communication
2. ________ occurs when one set of a person's behaviors say one thing and another
set of his or her behaviors says something different? - ANSWER: channel discrepancy
3. Your friend asks you how you are doing and you say, "OK," while holding up your
hand in the gesture Americans understand to be the OK sign. What reinforcing
behavior are you using to clarify your message? - ANSWER: Repeating?
4. You see a friend across the room at a crowded party, but it's too loud for you to
say hello from this distance. Instead, you make eye contact with him and nod your
head as an acknowledgement and greeting. Which textbook term best represents
this function of nonverbal behavior? - ANSWER: Substitution
5. Nonverbal behaviors that coordinate interaction by helping us to navigate the
back-and-forth of communication in a constructive, appropriate manner are serving
which function? - ANSWER: Interaction management or regulate
6. What is commonly referred to as "body language" is actually the observation of
_________, or the way our body movements and gestures send messages. -
ANSWER: Kinesics
7. During a church service, you silently hold one finger up to your mouth to
communicate nonverbally to your little brother that he must be quiet. What
category of body movement are you using to communicate your message? -
ANSWER: Emblems
8. While delivering your presentation, you begin to twist and ring your right hand
and your right leg begins to shake. What category of body movement is illustrated in
this example? - ANSWER: Adaptors
9. Audiences prefer speakers who use eye contact behaviors that scan the audience,
making each member or section of the audience feel like the speaker has addressed
them specifically. This indicates the power of ______________, or the use of the
eyes in communication settings. - ANSWER: Oculesics
10. Elements like pitch, volume, rate, and other vocal qualities are called
___________. - ANSWER: Paralanguage
, 11. Vocalizations like "uh huh" and "um" that signal you want to speaker while
another person is talking are called _______________. - ANSWER: back channel cues
12. You're babysitting your niece. When the toddler wakes up, she cries out, missing
her mom and dad. You rush upstairs, pick up the child, and hold her in your lap until
she calms down and falls back to sleep. What type of nonverbal communication are
you using to communicate your caring toward your niece? - ANSWER: Haptics
13. You oversleep on the morning of your job interview. You meant to be there ten
minutes early to show how responsible you are, but unfortunately you arrive late.
You plead your case to the administrative assistant, but he explains to you that the
hiring manager is no longer interested in interviewing you because of your tardiness.
This example illustrates the power of which nonverbal code? - ANSWER: Chronemics
14. A noncontact culture is one in which _____________________. - ANSWER:
people avoid using touch
15. Public displays of affection are sometimes upsetting to others because of a
difference in various communicators perceptions of the _____________ dimension
of communication. - ANSWER: Public-private
16. Sign language is an example of nonverbal communication. True of False? -
ANSWER: True
17. Immediacy cues, such as smiling, nodding in agreement, and pausing to allow
others to speak can foster a closer working relationship between people. True or
False? - ANSWER: True
18. Nonverbal communication differs from verbal communication because nonverbal
symbols are not part of a code that needs to be interpreted by the receiver. True of
False? - ANSWER: False
19. Affect displays are usually unintentional actions that show a person's emotion.
True of False? - ANSWER: False
20. Vocal sounds such as a sigh, a scream, or laughter are considered verbal
communication behaviors. True or False? - ANSWER: False
1. "A learned system of thought and behavior that belongs to and typifies a relatively
large group of people, including shared beliefs, values, and practices" represents
which term from chapter three? - ANSWER: Culture
2. ___________ is the communication people from different cultures who have
different worldviews. - ANSWER: Intercultural communication
3. Bill grew up in a small rural town where most of his classmates came from ethnic,
religious, and socioeconomic backgrounds similar to him. However, since he has
