Management," 16th edition. Divided in the same order al the books layout.
General Concepts
1. Q: What is the definition of marketing according to Kotler?
A: Marketing is the process of creating value for customers and building
strong customer relationships in order to capture value from customers in
return.
2. Q: What are the four Ps of marketing?
A: The four Ps are Product, Price, Place, and Promotion.
3. Q: What is market segmentation?
A: Market segmentation is the process of dividing a broad consumer or
business market into sub-groups of consumers based on shared
characteristics.
4. Q: What is a target market?
A: A target market is a specific group of consumers at which a company
aims its products and services.
5. Q: Define positioning in marketing.
A: Positioning is the process of creating a distinct image and identity for
a product in the minds of the target market.
Market Research
6. Q: Why is market research important?
A: Market research helps businesses understand customer needs,
market trends, and competitive dynamics, enabling informed decision-
making.