Chapter 4 Theories of Motivation (Exam
questions and answers reviewed and
rated for accuracy)
Motivation - ANSWER-strive to fulfill duties and obligations
and avoid conditions that pull them away from desired goals
1. Describe the three key
elements of motivation. - ANSWER-The three key elements in our definition are
intensity, direction, and persistence.
Theory X - ANSWER-The assumption that
employees dislike work, will attempt
to avoid it, and must be coerced,
controlled, or threatened with punishment
to achieve goals.
Theory Y - ANSWER-The assumption that
employees like work, are creative,
seek responsibility, and will exercise
self-direction and self-control if they
are committed to the objectives.
intrinsic motivators - ANSWER-A person's
internal desire to do something, due
, to such things as interest, challenge,
and personal satisfaction.
extrinsic motivators (external factors) - ANSWER-Motivation
that comes from outside the person
and includes such things as pay,
bonuses, and other tangible rewards.n
2. Evaluate the applicability
of early theories of
motivation. - ANSWER-Maslow's Hierarchy of Needs Theory, Herzberg's Motivation-
Hygiene Theory, McClelland's Theory of Needs.
Maslow's Hierarchy of Needs Theory, - ANSWER-A hierarchy of five needs—
physiological, safety, social, esteem,
and self-actualization—in which, as
each need is substantially satisfied,
the next need becomes dominant.
Physiological. Includes hunger, thirst, shelter, sex, and other bodily needs.
Safety. Includes security and protection from physical and emotional harm.
Social. Includes affection, belongingness, acceptance, and friendship.
Esteem. Includes internal esteem factors such as self-respect, autonomy, and
achievement; and external esteem factors such as status, recognition, and
attention.
Self-actualization. Includes growth, achieving one's potential, and selffulfillment.
This is the drive to become what one is capable of becoming.
questions and answers reviewed and
rated for accuracy)
Motivation - ANSWER-strive to fulfill duties and obligations
and avoid conditions that pull them away from desired goals
1. Describe the three key
elements of motivation. - ANSWER-The three key elements in our definition are
intensity, direction, and persistence.
Theory X - ANSWER-The assumption that
employees dislike work, will attempt
to avoid it, and must be coerced,
controlled, or threatened with punishment
to achieve goals.
Theory Y - ANSWER-The assumption that
employees like work, are creative,
seek responsibility, and will exercise
self-direction and self-control if they
are committed to the objectives.
intrinsic motivators - ANSWER-A person's
internal desire to do something, due
, to such things as interest, challenge,
and personal satisfaction.
extrinsic motivators (external factors) - ANSWER-Motivation
that comes from outside the person
and includes such things as pay,
bonuses, and other tangible rewards.n
2. Evaluate the applicability
of early theories of
motivation. - ANSWER-Maslow's Hierarchy of Needs Theory, Herzberg's Motivation-
Hygiene Theory, McClelland's Theory of Needs.
Maslow's Hierarchy of Needs Theory, - ANSWER-A hierarchy of five needs—
physiological, safety, social, esteem,
and self-actualization—in which, as
each need is substantially satisfied,
the next need becomes dominant.
Physiological. Includes hunger, thirst, shelter, sex, and other bodily needs.
Safety. Includes security and protection from physical and emotional harm.
Social. Includes affection, belongingness, acceptance, and friendship.
Esteem. Includes internal esteem factors such as self-respect, autonomy, and
achievement; and external esteem factors such as status, recognition, and
attention.
Self-actualization. Includes growth, achieving one's potential, and selffulfillment.
This is the drive to become what one is capable of becoming.
