BLACK ROCK COFFEE BAR TRAINING MANUAL
EXAM QUESTIONS AND CORRECT ANSWERS
GRADE A+ 2025
How many shots in a hot drink? - -correct ans- -S- 2 shots
M- 2 shots
L- 4 shots
XL- 4 shots
What is the shot frame? - -correct ans- -18-25 seconds
How many pumps of flavor syrup in latte, breve, or cappuccino? (Iced & Hot) - -correct ans- -
Small- 4
Med- 5
Large- 6
XL- 7
How much Carmel sauce in Carmel latte, breve, or cappuccino? (Hot & Iced) - -correct ans- -
S- 1 pump
M- 1 1/4 pumps
L- 1 1/2 pumps
,XL- 1 3/4 pumps
How much flavor syrup in a mocha/white mocha? (Hot & Iced) - -correct ans- -S-1 pump
M- 2 pumps
L- 3 pumps
XL- 4 pumps
What kind of milk does a mocha have? (Hot & Iced) - -correct ans- -Chocolate milk
What kind of milk do white mochas have? (Hot & Iced) - -correct ans- -White chocolate milk
How many pumps of Carmel sauce for drinks which Carmel is the secondary flavor? (Mocha,
white mocha, Mexican mocha w/ Carmel) Hot & Iced - -correct ans- -S- 1/2 pump
M- 3/4 pumps
L- 1 pump
XL- 1 1/4 pumps
How do you make a Mexican mocha? - -correct ans- -Shots, 2% milk, Aztec chocolate powder
How much Aztec chocolate powder for Mexican mochas? (Iced & hot) - -correct ans- -S- 1/2
pump
M- 3/4 pump
L- 1 pump
, XL- 1 1/4 pumps
Mexican mocha w/ flavor? (Hot and Iced) - -correct ans- -Flavor syrup pumps
S-1
M-2
L-3
XL-4
Non-fat mochas? (Hot & Iced) - -correct ans- -Shots, nonfat milk, chocolate sauce, and flavor
syrup
How much chocolate sauce in nonfat mochas? (Hot & Iced) - -correct ans- -S- 1
M- 1 1/4
L- 1 1/2
XL- 1 3/4
What do you put in sugar free mochas and white mochas? (Hot and Iced) - -correct ans- -
Shots, 2% milk, scoops of sugar Chocolate and white chocolate, flavor syrup
How many scoops of sugar free chocolate? How many pumps of flavor? (Hot & Iced) - -
correct ans- -S- 1 scoop, 1 pump
M- 1 1/4 scoops, 2 pumps
L- 1 1/2 scoops, 3 pumps
XL- 1 3/4 scoops, 4 pumps