CRCR Test Review
1. 19) Time of the patient portion earlier in the cycle and increases patient satisfaction
because; - ANS-There is clarity for the patient about what is owed.
2. 21) The best practice in billing is to generate bills and financial information that is: -
ANS-Clear, concise, correct, and patient-friendly.
3. A standardized form informing patients about the conditions that must be agreed to
as part of the agreement for the hospital to provide care is called - ANS-Conditions of
admission
4. Across all care settings, if a patient consents to a financial discussion during a
medical encounter to expedite discharge, the HFMA best practice is to -
ANS-Support that choice, providing that the discussion does not interfere with patient
care or disrupt patient flow
5. An increase in the dollars aged greater than 90 days from date of service indicates
that accounts are - ANS-Not resolved in a timely manner
6. Because case managers are well positioned to document the clinical reasons for
treatment, they are; - ANS-Of great assistance to revenue cycle staff working on
written appeals for denials
7. Demographic and health plan edit failures are identified and resolved within the
Patient Access area. Census activity is processed, Discharges are completed and
correctly coded. These activities are considered - ANS-Point-of-service revenue
cycle activities.
8. For new patients with no MPI number - ANS-A new medical record will be created by
the provider
9. For non-routine scenarios, such as uninsured or underinsured patients: - ANS-A
financial counselor or supervisor should be involved.
10. For routine scenarios, such as patients with insurance coverage or a known ability to
pay, financial discussions: - ANS-Should take place between the patient or guarantor
and properly trained provider representatives.
11. HFMA best practices call for patient financial discussions to be reinforced; -
ANS-With a written statement of the conversation
12. HFMA's patient financial communications best practices specify that patients should
be told about the types of services provided and; - ANS-Who participates in providing
the service, e.g. surgeons, radiologists, etc.
13. Hospitals need which of the following information sets to assess a patients financial
status - ANS-Demographic, Income, Assets, and Expenses
14. Important revenue cycle activities in the pre-service stage include; - ANS-Obtaining
or updating patient and guarantor information
15. In many states, people covered under the Medicaid program are required to join
managed care plans focusing on preventive healthcare - ANS-Medicaid Advantage
16. In the pre-service stage, the cost of the scheduled service is identified and the
patient's health plan and benefits are used to calculate; - ANS-The amount the
patient may be expected to pay after insurance.
1. 19) Time of the patient portion earlier in the cycle and increases patient satisfaction
because; - ANS-There is clarity for the patient about what is owed.
2. 21) The best practice in billing is to generate bills and financial information that is: -
ANS-Clear, concise, correct, and patient-friendly.
3. A standardized form informing patients about the conditions that must be agreed to
as part of the agreement for the hospital to provide care is called - ANS-Conditions of
admission
4. Across all care settings, if a patient consents to a financial discussion during a
medical encounter to expedite discharge, the HFMA best practice is to -
ANS-Support that choice, providing that the discussion does not interfere with patient
care or disrupt patient flow
5. An increase in the dollars aged greater than 90 days from date of service indicates
that accounts are - ANS-Not resolved in a timely manner
6. Because case managers are well positioned to document the clinical reasons for
treatment, they are; - ANS-Of great assistance to revenue cycle staff working on
written appeals for denials
7. Demographic and health plan edit failures are identified and resolved within the
Patient Access area. Census activity is processed, Discharges are completed and
correctly coded. These activities are considered - ANS-Point-of-service revenue
cycle activities.
8. For new patients with no MPI number - ANS-A new medical record will be created by
the provider
9. For non-routine scenarios, such as uninsured or underinsured patients: - ANS-A
financial counselor or supervisor should be involved.
10. For routine scenarios, such as patients with insurance coverage or a known ability to
pay, financial discussions: - ANS-Should take place between the patient or guarantor
and properly trained provider representatives.
11. HFMA best practices call for patient financial discussions to be reinforced; -
ANS-With a written statement of the conversation
12. HFMA's patient financial communications best practices specify that patients should
be told about the types of services provided and; - ANS-Who participates in providing
the service, e.g. surgeons, radiologists, etc.
13. Hospitals need which of the following information sets to assess a patients financial
status - ANS-Demographic, Income, Assets, and Expenses
14. Important revenue cycle activities in the pre-service stage include; - ANS-Obtaining
or updating patient and guarantor information
15. In many states, people covered under the Medicaid program are required to join
managed care plans focusing on preventive healthcare - ANS-Medicaid Advantage
16. In the pre-service stage, the cost of the scheduled service is identified and the
patient's health plan and benefits are used to calculate; - ANS-The amount the
patient may be expected to pay after insurance.
